I have two HomePods and they both updated without any problem.
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New 13.2 Update Bricking Some HomePods [Update Pulled by Apple]
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I'll let you know shortly. Updated to iOS 13.2 on iPad and iPhone, now using iPad to update the HomePod.
HomePod is still under AC+ warranty so I'll roll some dice.
In the home app it has downloaded three times and instead of giving the option to "install" once it's downloaded, it keep going back to the "download" option again. Pretty sure I've wasted 4 GB of bandwidth on this already today.
Apple may have pulled it. After it originally showed me 13.2 available for HomePod, it now shows:
iOS 12.4 - Your HomePod software is up to date.
iOS 12.4 - Your HomePod software is up to date.
Same boat and I’m worried about my data cap, so I unplugged my HomePods to make sure I’m not stuck in a download loop. Guess I effectively have bricked HomePods, but still on 12.4 when I bring em back online. I feel for others who need replacements.
Side thought — do HomePods download updates directly or via an iPhone or iPad? Even with my HomePods unplugged and offline in Home.app, my iPhone still says downloading (prob a bug). Taking my iPhone off WiFi tonight just to be sure.
Seconding this. Perhaps the article should now be updated to mention that this update has been pulled. I refreshed software updates manually and 12.4 is now showing as the up-to-date/latest version. Just to be safe I’m disabling automatic updates right now. I suspect a supplemental update will be issued in the next 24-48 hours, and it will likely still be called 13.2 (although certainly hoping they call it 13.2.1 to differentiate from this mess).
[Update: Google will replace devices] Google Home firmware update is bricking some units
A recent firmware update for Google Home devices is causing some devices to brick and the only fix is a hardware replacement.
9to5google.com
Just cut your phone on....off. Breaks the connection.
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Cut phone on and off.....
In real life you should never release a piece of software that renders a piece of hardware so inoperable that the user needs to return it to the factory for servicing. In a normal company that would be an event that costs millions of dollars, be material, and lead to either a demotion or firing. Apple makes so much money that they can ignore that kind of incompetence.
I mean even Broadcom allows you to revert to the previous image...at least in the builds with A/B firmware, and Broadcom really sucks at firmware. It sounds like there isn't even a DFU mode for the HomePod, so why they didn't do A/B firmware is a mystery. I suppose the iPhone doesn't have it, the iPods didn't have it, so the HomePod shouldn't have it?
A/B firmware isn't even really hard to do, you just need storage and logic that checks for a bit flip.
in that joke I THINK you meant Siri couldn't get any more useful
... new Apple feature ... the brick! Man this would PISS me off something really green. My HomePod is NOT updating.
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At least people are starting to see the trend of garbage iOS and similar product blunders that are continuously occurring every update the last few years.
Surprise to no one. Here is a theory Apple who does not read these articles how about creating a more robust Q/A department. My theory which could be wrong is they are relying to much on technology people. These people know how to deal with problems. Instead give it To my retiree iPad class that o teach every morning. Say hey. Break this!! Then learn from it and let’s stop with a shorty update every other day.
I was fortunate that I started updating when I saw this announcement and immediately killed the Home app when I read the bricking. Most likely saved my 3 HomePods. Tuned off auto updates in Home app and then called my friend to do the same.
Hate all these units are bricked. Would not want to deal with return and getting a "Certified" replacement.
With this many units bricking, Apple really should of catch this before release. The software engineers must of moved into an ivory tower this year.
We went from "It just works" and "the back of this thing looks better than the front of the other" to updates bricking multi-hundred dollar devices. Neato Tim... if you keep it up maybe you will recreate Microsoft of the late 90s.
Apple Update of Death
Apple Update of Death
Have to agree with this. Not sure why Apple is chasing Netflix. Imagine how better iCloud could've been if the same resources were poured into it instead of the TV shows.
My HomePod alarms goes off every morning without fail...which is important since I use this instead of an alarm clock! I purchased it over 1-1/2 years ago (I think). The only 'problem' I have been having recently is that the last update did something unpleasant to Siri, who is now very slow to answer and responds to my TV all of the time. Annoying. Fortunately, this article was here to warn me to turn off the automatic update which would have otherwise happened! I didn't really buy it for Siri, as generally I don't find this 'assistant' to be very useful as it is so very limited (and I knew that when I made the purchase). I wanted this for music streaming, compatibility with my Mac, iphone, ipad, etc. and eventually to connect to an AppleTV. Which last one I haven't gotten around to as I don't really think the ATV is a great product; I'm happy with my Roku for now.
From the Apple Support Website:
Press the top of HomePod to reset it
If you can’t remove HomePod from the Home app, then you can manually reset it. If your HomePod is running iOS 13.2, don’t follow these steps. If you’ve already reset or removed your HomePod from the Home app, contact Apple Support.
Press the top of HomePod to reset it
If you can’t remove HomePod from the Home app, then you can manually reset it. If your HomePod is running iOS 13.2, don’t follow these steps. If you’ve already reset or removed your HomePod from the Home app, contact Apple Support.