New 13.2 Update Bricking Some HomePods [Update Pulled by Apple]

[CraigB1960]

Point being Apple and HomeKit have potential but the clown at the top of the company is too focused on human rights and services that he has forgotten what made them great. Hardware and software controlled by one. Stay focused. But clearly this is the beginning of the end and I’m now looking into HomeKit alternatives

I am a retired EE with a lifetime of automation at the utility transmission level. Really been disappointed in the progress of the HomeKit and the devices that support it. Apple could clean the other's clocks if they would only focus on it. But, it seems like an afterthought.

They should have a solid product offering, routers that support it with many device support (think Plume) and software that actually allows easy functions like timed events with switches as well as other event based triggers. Key word is easy and imbedded into the switch itself instead of writing convoluted scenes and automation simply to turn a bathroom exhaust fan off after 20 minutes.

I picked the Apple eco system, since 1984 starting with the Mac 128k, so I could accomplish things easily, securely, reliably, and privately. They have missed the mark on with the 13 updates.

Unfortunately I have not found any alternatives that provide the features promised by HomeKit and I certainly am not letting Amazon and Google into my house anymore then they are now.

 

[brownpaw]

HomePods are set to Auto Update by default.

so?

 

[ghanwani]

The Home app says it's running 12.4 and it's the latest. How is that?

The device is working just fine.

 

[eagleglen]

Mine is totally bricked. Can't reset it in any way. I've been using apple since the IIe and this the first time I've ever had a bricking situation. i'm really bummed. On phone with support now. They are getting LOTS of calls. Doesn't look like there is a software solution so the agent is asking her manager to just send me a brand new one.

Gotta admit, that's INCREDIBLE support. But it shouldn't have happened in the first place.

Are you still under warranty? Mines isn’t and I don’t have AppleCare. Does anyone know if Apple will still fix since they caused the situation?

 

[falainber]

The Home app says it's running 12.4 and it's the latest. How is that?

The device is working just fine.

Apple just wants to pretend that 13.2 never existed.

 

[ElectricPotato]

402 is legal now...

Looks like you need some QC yourself. Or to quote The Offspring:

Now he's getting a tattoo
He's gettin' ink done
He asked for a '13', but they drew a '31'

 

[ghanwani]

Apple just wants to pretend that 13.2 never existed.

The device had been set to update automatically, but looks like it didn’t happen for whatever reason.

 

[falainber]

Are you still under warranty? Mines isn’t and I don’t have AppleCare. Does anyone know if Apple will still fix since they caused the situation?

Of course they will fix it. It's much cheaper than bad PR and inevitable class action lawsuits.

 

[treicher]

I refreshed software updates manually and 12.4 is now showing as the up-to-date/latest version.

How did you do that? mine shows "update available" but it will not even update the HomePods. I wanted to try it on one of my two.

 

[Mascots]

Looks like they pulled it, thankfully. Disabled auto update just in case.

 

[cknibbs]

In the home app it has downloaded three times and instead of giving the option to "install" once it's downloaded, it keep going back to the "download" option again. Pretty sure I've wasted 4 GB of bandwidth on this already today.

Me too - I gave up.

 

[TeeHawkZ32]

The Home app says it's running 12.4 and it's the latest. How is that?

The device is working just fine.

I think the update has been pulled. 🙄

 

[carrrrrlos]

I’ve seen more “home pods” in office conference rooms than at homes.

 

[jsmith189]

Mine is definitely still there available for installation, but maybe that's because it had already downloaded into Home.app.

 

[arn]

Mine is definitely still there available for installation, but maybe that's because it had already downloaded into Home.app.

yeah, I think if you downloaded it, it's going to be available.

arn

 

[Plutonius]

I guess Apple thinks that it's saving money by having it's customers as beta testers.

 

[kenni417]

mine totally took a s*** and bricked. will apple be able to replace it under the 1 year warranty? could i bring it to an apple store? would rather do that instead of mailing it in. would contact apple support but they’re currently closed at the moment.

 

[jsmith189]

yeah, I think if you downloaded it, it's going to be available.

arn

Thanks! Thankfully I turned off auto update before it managed to finish downloading.

 

[viettanium]

The Home app says it's running 12.4 and it's the latest. How is that?

The device is working just fine.

turn off your auto update immedialy

 

[44267547]

I can't even get my homepod to update lol

Because Apple revoked the update. It’s no longer available. They’re doing you a favor.

 

[4k78]

Updated my two HomePods from work 4-5 hours ago. Said iOS 13.2 was installed. Didn’t think about it and when I got home things seemed fine. Siri answered various questions from my son and turned on and off lights in the house. I updated two iPhones and two iPads afterward to iOS 13.2 with no problems. I was about to add the voice detection but my son is in bed Then I read this thread.

I don’t know. Everything good but reading this thread has got me worried.

 

[ErikGrim]

so?

So it is unlikely that 99.9% would have changed that setting as there has been no need to prior to today.

 

[swingerofbirch]

Why is Apple putting this stink on one of the biggest weeks of Jennifer Aniston's life?

She is a national treasure who I think may have hitched her wagon to the wrong horse.

 

[ThemePro]

They might have pulled the update but even after resetting the HomePods, the update gets initiated again and starts breaking the connection with the HomePods. For now, I've reset them but no re-paired; hopefully a 13.2.1 will be out ASAP. Hopefully, I won't have to take them in for replacement like I did with an Apple 4K TV that got bricked during an update. Removing or not having a service port to allow firmware updates or restorals is ridiculous; Cook and company are penny wise and pound foolish. I think Tim Apple should focus much less on making mediocre TV shows and far more on getting back to the "it just works" philosophy.

 

[WilliamG]

Mine is definitely still there available for installation, but maybe that's because it had already downloaded into Home.app.

So how do we get rid of the update file that’s downloaded to the HomePod but not installed yet, that’s the question...