New MBP Owners (since 8/13/07), Do You Have The Bottom 3rd Yellowing Issue?

[compuguy1088]

I have a MBP 2.4 SR week 30 with a Samsung screen (9C68). I have a feeling it does have the yellowing issue, which is most visible with a solid yellow tone. I've attached an image of the picture test if anyone can tell a difference with the white spots (it isn't the best picture, but it will do...). I originally thought there was no problem, but at second look, with a yellow solid tone, it seems there is an issue.

 

[/V\acpower]

compuguy1088 : My MBP looks a lot like you in this "white box test". It's slightly darker and the yellowing is very subtle (but it's still there).

So I just got to an Apple Store today (Laval, Qc) and immediatly the "apple genuis" saw the difference and they will replace my screen next week when they'll receive the new one.

So if you see a difference, it's probably because there is one. It cost you nothing to go to an Apple Store (if you have access to one of course).

 

[OnceUGoMac]

I picked up mine at the Apple Store yesterday and didn't notice anything. I figure if I don't notice it now, it's not there. Haven't done any calibrations yet, though.

 

[LIRONisgreen]

Grrr

I'm on the phone with applecare right now. I registered for this forum JUST so I could post on this thread. Week 36, Samsung, purchased from apple store online. They had me me go through a bunch of stuff and a repair thingy and still yellow, of course. I'm on hold while they do the stuff to send me a replacement. Jeez, I waited forever for this one. I sure hope I don't get another with yellow or a worse one I've been apple user forever as long as I've had computers. This is really sad. I spoke with the person who approved it and she says somebody will contact me in 48hrs to arrange the exchange. I did ask at the beginning if this was a known problem, or I just got a defective unit and she said I just got a bad one. Now that I googled it and ended up here and also seeing it on he apple support forums, I a bit perturbed that they would act like they don't know it's happening to a lot of people.

Well, all I can do is hope for a nice white screen and no other issues on my next one.

ps mine got here friday, 9/7/07

 

[j0n24]

I have a week 32 MBP ... it was received Aug. 16.

Panel is an LG -- glossy. Both test images show white squares on top and bottom. I have noticed no yellow gradients at the bottom of my screen (15 inch).

The only time I see yellow, is if I view the screen from the far left or right. But this appears to be "normal" for LCD's with LED backlighting. Looking at the screen front on, the colors are as they should be.

J0n

 

[grkness]

I have a week 35 mbp 2.2 glossy and the screen is perfect.

how do you tell who made the panel?

 

[yudilks]

Your screen looks perfect to me.... Judging from your out-of-focus photo BTW...

I have a MBP 2.4 SR week 30 with a Samsung screen (9C68). I have a feeling it does have the yellowing issue, which is most visible with a solid yellow tone. I've attached an image of the picture test if anyone can tell a difference with the white spots (it isn't the best picture, but it will do...). I originally thought there was no problem, but at second look, with a yellow solid tone, it seems there is an issue.

 

[LIRONisgreen]

I have a week 32 MBP ... it was received Aug. 16.

Panel is an LG -- glossy. Both test images show white squares on top and bottom. I have noticed no yellow gradients at the bottom of my screen (15 inch).

The only time I see yellow, is if I view the screen from the far left or right. But this appears to be "normal" for LCD's with LED backlighting. Looking at the screen front on, the colors are as they should be.

J0n

Yeah, it seems most of the people with LG screens are good to go? I wonder if I can request an LG screen without them thinking I'm nuts? Anyone else who got a replacement able to to that?

 

[compuguy1088]

Your screen looks perfect to me.... Judging from your out-of-focus photo BTW...

Yea I know...that was a lighting issue, for some reason I couldn't get my D40 to focus on it, I should try that again with some better lighting..

 

[compuguy1088]

Because of the out of focus shot, I took another one in better conditions, with a little tweaking got a better shot of the pattern (this is after using a custom color profile, as was the previous shot).

compuguy1088 : My MBP looks a lot like you in this "white box test". It's slightly darker and the yellowing is very subtle (but it's still there).

So I just got to an Apple Store today (Laval, Qc) and immediately the "apple genuis" saw the difference and they will replace my screen next week when they'll receive the new one.

So if you see a difference, it's probably because there is one. It cost you nothing to go to an Apple Store (if you have access to one of course).

Yes I do have access to an Apple Store, that would be a possibility to do it, though hopefully they could replace just the screen, I wouldn't want to go through all of that to loose my laptop for a period of time (I use it to take notes in some classes).

 

[powz]

I have a MBP 2.4 SR week 30 with a Samsung screen (9C68). I have a feeling it does have the yellowing issue, which is most visible with a solid yellow tone. I've attached an image of the picture test if anyone can tell a difference with the white spots (it isn't the best picture, but it will do...). I originally thought there was no problem, but at second look, with a yellow solid tone, it seems there is an issue.

Now on my third machine, I think I'm speaking with some experience here...

Ignore the tests, especially the ones with the two white (or black) squares. You'll go insane! Trust me. If you don't notice the issue during normal use, then stick with your machine. With my first machine I noticed a bit of difference with the white squares test -- like yours compuguy1088 -- and only when I really looked for it. Normally I wouldn't even have noticed it. I sent it back (but not just for the screen issue as I had other issues as well) and the screen I got on the replacement was REALLY yellow at the bottom. I could tell right from startup. THAT'S the kind of screen you should get replaced. Don't even bother if the only time you think there's a difference is with these 'tests' or if you use a really yellow profile...not only will you not notice it in everyday use, you run a big risk of getting a worse screen that you WILL notice in everyday use if you replace it. And did I mention you'll go insane looking for yellow? My advice: Just enjoy your new MBP!

 

[compuguy1088]

Now on my third machine, I think I'm speaking with some experience here...

Ignore the tests, especially the ones with the two white (or black) squares. You'll go insane! Trust me. If you don't notice the issue during normal use, then stick with your machine. With my first machine I noticed a bit of difference with the white squares test -- like yours compuguy1088 -- and only when I really looked for it. Normally I wouldn't even have noticed it. I sent it back (but not just for the screen issue as I had other issues as well) and the screen I got on the replacement was REALLY yellow at the bottom. I could tell right from startup. THAT'S the kind of screen you should get replaced. Don't even bother if the only time you think there's a difference is with these 'tests' or if you use a really yellow profile...not only will you not notice it in everyday use, you run a big risk of getting a worse screen that you WILL notice in everyday use if you replace it. Just enjoy your new MBP!

Your right, and I have heard of this situation with different issues with MBP and MB that it is replaced for one issue, and another issue occurs. I guess I was overreacting about this whole yellowing issue, because it isn't that bad on the screen, even with moving photos on the screen (and I do some photo editing). Thank you for bringing your story out, it made me feel alot better about my screen

 

[LIRONisgreen]

Your right, and I have heard of this situation with different issues with MBP and MB that it is replaced for one issue, and another issue occurs. I guess I was overreacting about this whole yellowing issue, because it isn't that bad on the screen, even with moving photos on the screen (and I do some photo editing). Thank you for bringing your story out, it made me feel alot better about my screen

Yours doesnt look yellow at all to me. Maybe its just the picture? All I know is if someone does have a yellow one, I can't understand why they would keep it. For 2000usd plus, I expect a screen that isn't discolored. If my next one is yellow too, I don't know how many time's I'll be willing to exchange models. Maybe 2 or 3, I'll seriously consider a Levono after that, unfortunately I have software needs that can't be met by a regular Macbook. I've only used a PC at school, but not having a decent screen on a notebook in the price range is truly ridiculous. Everyone who has seen mine comments on the yellow overcasting at the bottom.

 

[Cybergypsy]

if the bottom square is not looking pisssed on your good mine was a very light yellow...the easy way to tell is open your browser, and move it down slowly while watching the address box...if it turns yellow you have it

 

[rosh325]

I'm going to agree with cybergypsy. When I went to the genius bar, I had those images ready to go. The genius, though, noticed it just from moving a finder window around. Plus he set my desktop to white (and later grey) and again noticed it. My screen was very grainy looking/unevenly lit/unevenly colored... and for me it was enough to justify not having my computer for 7 days while the screen is replaced.

And this was with apple store lighting

 

[queshy]

compuguy1088 : My MBP looks a lot like you in this "white box test". It's slightly darker and the yellowing is very subtle (but it's still there).

So I just got to an Apple Store today (Laval, Qc) and immediatly the "apple genuis" saw the difference and they will replace my screen next week when they'll receive the new one.

So if you see a difference, it's probably because there is one. It cost you nothing to go to an Apple Store (if you have access to one of course).

Are they going to replace your screen or your entire mbp? When did you get the machine?

 

[zoran]

Now on my third machine, I think I'm speaking with some experience here...

Ignore the tests, especially the ones with the two white (or black) squares. You'll go insane! Trust me. If you don't notice the issue during normal use, then stick with your machine. With my first machine I noticed a bit of difference with the white squares test -- like yours compuguy1088 -- and only when I really looked for it. Normally I wouldn't even have noticed it. I sent it back (but not just for the screen issue as I had other issues as well) and the screen I got on the replacement was REALLY yellow at the bottom. I could tell right from startup. THAT'S the kind of screen you should get replaced. Don't even bother if the only time you think there's a difference is with these 'tests' or if you use a really yellow profile...not only will you not notice it in everyday use, you run a big risk of getting a worse screen that you WILL notice in everyday use if you replace it. And did I mention you'll go insane looking for yellow? My advice: Just enjoy your new MBP!

thanx for the "dont go insane advice" my friend but xcuse me, when u buy a mac costing 2500 at least, then youd go insane if everything on it isnt perfect and id have aevery right to! (friendly speaking towards you no offence)

 

[Cybergypsy]

the thing is either you have it or dont you can tell in 10 seconds

 

[powz]

thanx for the "dont go insane advice" my friend but xcuse me, when u buy a mac costing 2500 at least, then youd go insane if everything on it isnt perfect and id have aevery right to! (friendly speaking towards you no offence)

I think you're missing my point. If you reread my original post, I never suggested that anyone should live with a clearly defective screen; on the contrary, as I alluded to in my original post, I returned my 2nd replacement for this reason. What I'm cautioning against is looking TOO hard for a problem...and I think using the two-squares test, which is a very artificial situation that doesn't really reflect everyday use, is a pretty sure-fire way to find a "problem" that you wouldn't normally even care about (or maybe isn't even there)...and if you end up sending back your MBP for repair/replacement, be prepared for a REAL yellowing problem.

the thing is either you have it or dont you can tell in 10 seconds

Thanks, that's exactly what I was trying to say in a nutshell. If you don't notice it easily without having to squint up and down your screen at two white/black boxes, then it's probably not worth worrying about... Just some friendly advice. I just thought I'd share my experiences to give some perspective. Choose to ignore it if you wish and send it back to Apple. No one's stopping you. You may get that elusive "perfect" screen; good luck.

Your right, and I have heard of this situation with different issues with MBP and MB that it is replaced for one issue, and another issue occurs. I guess I was overreacting about this whole yellowing issue, because it isn't that bad on the screen, even with moving photos on the screen (and I do some photo editing). Thank you for bringing your story out, it made me feel alot better about my screen

Glad I could help As someone else said, I honestly don't see a problem with your screen with the two boxes. Similar to what's already recommended, I'd simply line up two Safari windows -- one at the top and one at the bottom of your screen. If you have the problem, then the difference (in both the grey and white areas) will be very noticeable between the two windows. When I got my 2nd machine, I noticed it the second OS X loaded... the dock was yellow. With my first machine, I went a whole week without noticing anything...until I started doing the 2 square tests Even then, I suspect it was more of a slightly uneven lighting issue rather than really being yellow.

 

[bobcan]

Bending the Lid to Fit...

I think I read this somewhere on the forums, put an eraser in the middle under the lid , then close the lid on it and put heavy books on each side of the lid to weigh it down. Then leave for a few hours and the lid should have straightened out a bit.

(Im not liable for any damage caused...-_-' )

This is quite accurate... It should be mentioned that "bending" it is not hard at all... Bending it too far may be hard to repair though!!

I suggest CAUTIOUSLY inserting an item in the Centre of the GAP (erasers are good as Non- Scratching; soft material) that is 2-3 times the Thickness of the Gap you are trying to Close... Use a Bigger Spacer if it closes w/o Bending..

Carefully close the Lid and it "WILL BEND" as it is FORCED down. Remove the Spacer and Retry as necessary.... Remembering that you can always bend it more the next time... or alternately you can Bend it Back if not too dumb and Forceful!! When you see "White Stress Lines" in the Anodized Aluminum you are being DUMB!!

I had my Screen replaced on First Gen MBP and after I got it back I had to do this.... NO BIG DEAL TO FIX.... Just take your time!!

 

[pinwanger]

I bought a MBP in store this weekend, 9/8, build week 35, Samsung panel with a lot of yellow at the bottom. Brought it to exchange next day, the manager let me open it right there and the 2nd MBP had the same symptom, even the manager apologized to me and said this whole batch might be problematic and I would best off wait another batch or try another store.

 

[watanabe]

2.2 MBP Matte screen

Week 33 Samsung - Yellow
Week 28 Samsung - Yellow
Week 34 LG - White

Mine wasn't a terrible yellow, so I was really on the fence whether I should hassle with it, but in the end figured it was my hard-earned $$$ and I would have the notebook for at least 2-3 years, so might as well deal with it now.

FWIW, while I couldn't notice the issue in normal use, when I finally got the LG version, the difference even in normal use was apparent to me.

Applecare 'resolution specialist' said it was a 'hot issue' and that I should go to the apple store and they would replace the screen, but once there, the guy just decided to give me a new MBP. He looked at the serial number and seemed to be using that to make sure it was a non-issue batch, but maybe he just got lucky. Note - the first applecare person hadn't even heard of the issue, so it still seems spotty how much this is know internally.

Some of the Apple store genius' couldn't even see the coloration, which amazed me. But one or two others did, thank goodness.

In general they were cool about it, I felt a little embarrassed to be honest, but they respected my desire to get it resolved.

All in all Apple was pretty decent about the whole thing, as far as I am concerned.

 

[otispunkmeyer]

This is quite accurate... It should be mentioned that "bending" it is not hard at all... Bending it too far may be hard to repair though!!

I suggest CAUTIOUSLY inserting an item in the Centre of the GAP (erasers are good as Non- Scratching; soft material) that is 2-3 times the Thickness of the Gap you are trying to Close... Use a Bigger Spacer if it closes w/o Bending..

Carefully close the Lid and it "WILL BEND" as it is FORCED down. Remove the Spacer and Retry as necessary.... Remembering that you can always bend it more the next time... or alternately you can Bend it Back if not too dumb and Forceful!! When you see "White Stress Lines" in the Anodized Aluminum you are being DUMB!!

I had my Screen replaced on First Gen MBP and after I got it back I had to do this.... NO BIG DEAL TO FIX.... Just take your time!!

aluminium is a fairly softmetal so this bending shouldnt require masses of force. just dont bend it too much else you'll plastically deform the lid and then your stuffed...it'll never go back to its original shape, not with ease anyway.

 

[obecian]

Re: Bottom 1/3 Yellow Overlay

The third time was the charm!

Stock 2.4 ghz Macbook Pro Matte Screen

1. Week 35 Samsung: Obvious yellow - exchanged at Apple Store
2. Week 35 Samsung: Obvious yellow - exchanged at Apple Store
3. Week 35 LG: No yellow - Keeper

I received some funny looks, but no problems from Apple re: the exchanges.

 

[mikeheenan]

Just got mine today from Amazon, I bought

15" 2.4ghz matte
week 35
Samsung screen (9c68 right)?


When I first opened the box and booted it up, I noticed a dim part at the bottom of the screen, but now that I have it all set up and am connected, the bottom of the screen looks fine. I did the test with the white and black images and dont see any yellowing, though I do see that the bottom box is more of a grey rather than white. From what I've read earlier in the thread people are having more problems with Samsung screens, is this correct?