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I spoke with apple and they said once your item ships you can’t cancel it. So for those of us with the IUP, there’s no way to get your IUP eligibility reset to be able to pick up the phone in store. Frustrating considering every store in my state has my model available. The guy told me to be grateful that i have a shipping date so recent, yet if I had a later date I’d be able to cancel that and pick one up in store today.

Thanks for the verification. Time to take a chill pill & watch the Breeders Cup.
 
I spoke with apple and they said once your item ships you can’t cancel it. So for those of us with the IUP, there’s no way to get your IUP eligibility reset to be able to pick up the phone in store. Frustrating considering every store in my state has my model available. The guy told me to be grateful that i have a shipping date so recent, yet if I had a later date I’d be able to cancel that and pick one up in store today.
I got the same message when I called. I actually reserved a phone for pickup today but decided it would be too much hassle to get things corrected once my IUP phone was delivered.
 
I got the same message when I called. I actually reserved a phone for pickup today but decided it would be too much hassle to get things corrected once my IUP phone was delivered.

The only thing stopping me from trying is that none of my local stores show as having a Silver 256gb T-mobile in stock...I was even willing to take a little drive lol.. I also didn’t check right at 6am.
 
Anyone else been stuck with an arrival scan in Anchorage since 12:54 yesterday?

Yup. Frustrating because my wife’s iPhone was on the same UPS99 flight up until Anchorage yesterday. Her phone has made it all the way to our local CC while mine is still in Anchorage stuck in this clearing agency limbo still. Way to go UPS.
 
Anyone else been stuck with an arrival scan in Anchorage since 12:54 yesterday?
I have. And it also says "Clearance Completed" and "Awaiting clearance" at the same time, super confused.

And on the Full tracking details page, it shows there is no scheduled delivery yet, after being from 11/6.
[doublepost=1509822298][/doublepost]
Yup. Frustrating because my wife’s iPhone was on the same UPS99 flight up until Anchorage yesterday. Her phone has made it all the way to our local CC while mine is still in Anchorage stuck in this clearing agency limbo still. Way to go UPS.
Lol I thought mine was gonna go to Ontario too after landing in Anchorage, UPS99.
 
I have. And it also says "Clearance Completed" and "Awaiting clearance" at the same time, super confused.

And on the Full tracking details page, it shows there is no scheduled delivery yet, after being from 11/6.
[doublepost=1509822298][/doublepost]
Lol I thought mine was gonna go to Ontario too after landing in Anchorage, UPS99.

I guess that it answers the question if they actually change cargo at all in Anchorage...I’ve been wondering that for quite a while.

And agreed...the contradiction of terms makes no sense. Either it’s done or it’s not. How can something be awaiting an action yet be complete? Go UPS.
 
Well, there's a UPS flight leaving "Inch-on" in 4 hours and 20 minutes. Hopefully that will be ours!!!
http://flightaware.com/live/flight/UPS99/history/20171104/2223Z/RKSI/PANC

There’s also one in route to anchorage right now, due to arrive in several hours.

Really hoping that those with "stuck in Incheon" status is due to some UPS employee's forgetfulness for not scanning the whole pallet. Thanks for the flight updates!
 
I guess that it answers the question if they actually change cargo at all in Anchorage...I’ve been wondering that for quite a while.

And agreed...the contradiction of terms makes no sense. Either it’s done or it’s not. How can something be awaiting an action yet be complete? Go UPS.
Really wish they don't change the cargo in Anchorage. Cause the UPS99 flight that my phone was on, left the plane in Anchorage instead of staying on. That flight then went to Ontario and landed at 8 PM PST. Totally could've made it to me today on Saturday if it stayed on. And it hasn't moved from Anchorage since.

And yeah, super confusing. Hope these images show you what I'm saying.
Screenshot 2017-11-03 at 10.21.25 PM.png
Screenshot 2017-11-03 at 10.21.10 PM.png
 
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Really wish they don't change the cargo in Anchorage. Cause the UPS99 flight that my phone was on, left the plane in Anchorage instead of staying on. That flight then went to Ontario and landed at 8 PM PST. Totally could've made it to me today on Saturday if it stayed on. And it hasn't moved from Anchorage since.

And yeah, super confusing. Hope these images show you what I'm saying.View attachment 732210 View attachment 732211
At least you left Incheon KR:(
 
At least you left Incheon KR:(
Yeah ig, but we're all getting it Monday anyway. I wouldn't worry about a delay, it only takes about 12 hours to go from Incheon to Louisville. Plus there are so many more flights coming out of Incheon soon, yours should be in there!
 
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Is there a discord for all the 7:26 and other Incheon stuck people? I like keeping tabs on others in the same situation to know what is going on and misery loves company too. :)
 
Really wish they don't change the cargo in Anchorage. Cause the UPS99 flight that my phone was on, left the plane in Anchorage instead of staying on. That flight then went to Ontario and landed at 8 PM PST. Totally could've made it to me today on Saturday if it stayed on. And it hasn't moved from Anchorage since.

And yeah, super confusing. Hope these images show you what I'm saying.View attachment 732210 View attachment 732211


Yup your tracking is basically identical to mine. Frustrating knowing that it should have stuck with my wife’s phone. Had it done so then I would be getting my phone with hers on Monday for sure. As it is right now we are both at the mercy of UPS and when they feel like putting the pallet with our phones on a plane passing through Anchorage. Could be Monday or really any day in the next week. Wish we knew for sure....that’s the worst part.
 
Yup your tracking is basically identical to mine. Frustrating knowing that it should have stuck with my wife’s phone. Had it done so then I would be getting my phone with hers on Monday for sure. As it is right now we are both at the mercy of UPS and when they feel like putting the pallet with our phones on a plane passing through Anchorage. Could be Monday or really any day in the next week. Wish we knew for sure....that’s the worst part.
Yeah, I'm hoping it's for sure Monday tho. Plus, I need it to be delivered after 3:00 PM my time, cause that's when I get home. Can't skip school :/

I have trust in UPS to deliver it Monday. It's not too far, only a delay would seem to stop it.
 
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Is there a discord for all the 7:26 and other Incheon stuck people? I like keeping tabs on others in the same situation to know what is going on and misery loves company too. :)

I’m sitting in Incheon with a 7:26 arrival scan. Nothing since. ☹️
 
Mines been stuck in Incheon as well since yesterday morning. Our phones are all traveling together! Hah.
Mine has been sitting in ICN for two freaking days! Missed two flights to ANC

UPS is still promising Monday delivery. Totally and completely screwed (and of course lied to by UPS) if it misses 5X99 in about 40 minutes.
 
Mine has been sitting in ICN for two freaking days! Missed two flights to ANC

UPS is still promising Monday delivery. Totally and completely screwed (and of course lied to by UPS) if it misses 5X99 in about 40 minutes.

Did you contact UPS to inquire about the delivery?
 
Did you contact UPS to inquire about the delivery?
Surely you can’t be serious (and don’t call me Shirley)? :)

Ups couldn’t possibly care less. I’ve called before and they just say “my information says it’s on time”. They won’t give any more information. I’ve called Apple to tell them that UPS has lost the shipment. Apple won’t do anything until the ORIGINAL delivery estimate of nov 17-24. So I’m potentially completely screwed until I wait until November 24 and I still have no phone. Then Apple “open an inquiry” with ups and investigate. In other words, I’ll have my iPhone X sometime around WWDC 2018
 
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Surely you can’t be serious (and don’t call me Shirley)? :)

Ups couldn’t possibly care less. I’ve called before and they just say “my information says it’s on time”. They won’t give any more information. I’ve called Apple to tell them that UPS has lost the shipment. Apple won’t do anything until the ORIGINAL delivery estimate of nov 17-24. So I’m potentially completely screwed until I wait until November 24 and I still have no phone. Then Apple “open an inquiry” with ups and investigate. In other words, I’ll have my iPhone X sometime around WWDC 2018

At least you quoted Airplane! :D UPS' chat bot response to my query says, "we take these situations very seriously." We're in GREAT HANDS! LOL.
 
My phone is still in Incheon. Now Apple also says they'll deliver on 11/6, not sure when they changed but last time I checked they had 11/8, while UPS always had 11/6 for delivery.
 
My phone is still in Incheon. Now Apple also says they'll deliver on 11/6, not sure when they changed but last time I checked they had 11/8, while UPS always had 11/6 for delivery.
Flight just freakin left for ANC and my phone is STILL in ICN

Unless Tim Cook flies it in his private jet, UPS just drove the last nail in the coffin of delivering on their promised nov 6 time.

The incompetence of UPS completely astounds me!!!

Ups sucks
 
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