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O2 Now Taking Orders.

I think I am giving up on this for now. It is ridiculous IMO. they knew what was going to happen, or at least they told everyone in the texts and e-mails they sent out. I'm going for a run. Hopefully it will be sorted when I get back. Failing that, I am getting up early on friday.
 
Yeah,
I've just given up. Will try again this afternoon and if I don't get one then I will be straight on the phone to them demanding I pick one up from store.
 
This is SO annoying. How many weeks have O2 had to get their act together?! Why did they send out text messages to everyone if they didn't have a working website?!

I'm a web developer and if my client/boss had come to me asking to put a high profile launch site together, and then I delivered something that didn't work, I would expect to lose my job. I don't even understand why we needed a special interface to do our upgrade orders. Surely the standard store is quite able to cope with upgrades?

The online store will have a set number of units to sell on the "first come, first served" basis - let's say 20,000. In the meantime, new customers are able to place their orders and consume that stock.

Screw the loyal customers!
 
The text messages probably synchronised a lot of folks, plus i'd imagine that due to the website not initially being able to smoothly cope with the load, people refreshing caused a spike in load.

I guess they got a decent clear indicator of interest!
 
The iPhone 3G is now available to buy online. Demand for iPhone 3G is expected to be very high so orders will be delivered on a first come first served basis. We'll deliver as many orders as possible on 11th July and then delivery may take up to 2 weeks........
Click to expand...
I really don't like the sound of this.

If demand is greater than the supply, my guess is that it will be the 'loyal upgraders' who will lose out, followed very rapidly by the remaining online orderers.

I have a feeling that I may be kept waiting a couple of weeks for mine.

I have to say that I would not be rushing to order on line if I were a new O2 customer or an O2 non-iPhone customer. O2 have the perfect excuse to keep you waiting a fortnight. They've put it in black and white. Go to a shop on Friday because they have to ensure that they will have stock there otherwise they will look complete idiots.

As an existing iPhone customer I have no choice but to order online. :mad:
 
stuck on an ajax screen after loading tariff - too nervous to do anything.

David
 
Does anybody know if I can cancel the insurance that I took out on the first iPhone. What will happend to that - I don't want insurance on the 3G! How will that work - if I want to cancel?
 
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