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I don't know if I've done the right thing but:

Ordered a 16gb from 02 at 8.05 on a new contract (using unlocked 8gb on Tmobile at the moment). Got an order number - but nothing else! Order is "progressing". I rang them to be told it is out of stock! Well, it is because they haven't received the stock yet. So, still hopeful.


I then place an order with CPW - got email back confirming, then another because they are also out of stock!

If I don't receive one by Friday, I'll go into a store on Saturday. If I receive 2 I'll return ONE unopened.

I hope this works out!!!!
 
I don't know if I've done the right thing but:

Ordered a 16gb from 02 at 8.05 on a new contract (using unlocked 8gb on Tmobile at the moment. Got an order number - but nothing else! Order is "progressing". I rang them to be told it is out of stock! Well, it is because they haven't received the stock yet. So, still hopeful.


I then place an order with CPW - got email back confirming, then another because they are also out of stock!

If I don't receive one by Friday, I'll go into a store on Saturday. If I receive 2 I'll return ONE unopened.

I hope this works out!!!!

No if you get 2 sell one on eBay unopened, you will be able to get a lot for it if they are low stock everywhere.
 
Come on then give us a laugh and post it on here. :)

:D

Well, since you're limited to an unspecified (because that's helpful...) number of words, I wasn't able to send all of it* but here is what I was intending to send:

* Good move – when customers are pissed off about a frustrating process, lets make the form to complain really frustrating too!

I doubt they'll even bother to answer, but it made me feel better. :p

I have never seen such unbelievably poor planning for an event as I have witnessed this morning for the launch of the 3G iPhone.

Why entice everyone to get on early "first come first served" if the website couldn't cope? Why ask people to pre-register for priority, if the link was just going to be out there on the website for everyone? If you had allowed only the pre-registered people to upgrade (as was promised), the site would presumably have worked. As it happened, I had found out about the link online before I got the text (half an hour after the website was launched), by which point the website was down.

I am a relatively new customer to O2 (I changed providers in order to get the first iPhone) and after spending most of the morning as one of your "priority customers" refreshing pages, retyping information, requesting activation code after activation code as my "thank you for being an early adopter" I couldn't be less impressed with the way O2 has handled this launch. I also intend to write to Apple in order to suggest they may want to choose someone slightly more professional to carry their products in future.

I was originally intending to upgrade to a more expensive contract, but after this shambolic and amateur launch, and slap in the face to your regular customers, please tell me why on earth I should give you any more of my money?

I look forward to your response.

Bollocks to this upgrade shenanigans, I say. I think I'll wait and see what the 2.0 software's like and then decide if it's worth bothering with.
 
8th try today, just got back from lunch, went on the website, i managed to get an upgrade code, added the tariff and phone I want to the basket. Then clicked on the button to proceed to the summary page.......and nothing.....just the twirly icon for the past 15 minutes. :rolleyes:
 
Anyone taken it up with Jobs on his email yet? A short courteous email might do the trick in getting some Apple feedback about the situation...
 
8th try today, just got back from lunch, went on the website, i managed to get an upgrade code, added the tariff and phone I want to the basket. Then clicked on the button to proceed to the summary page.......and nothing.....just the twirly icon for the past 15 minutes. :rolleyes:

The problem is the AJAX when the page can't load the AJAX timer kicks in and you might as well give up.

David
 
aarrrr it seems that im like the only person who hasn't managed to even get though to the select package page even if it was then to crash!!!

i know have 3 computers all trying to get though to the stupid page somehow!!!
 
I am so frustrated.

I have been trying since 9am.

I have got through to the payment screen once and it failed on that.

At this rate I will be here all day long and still not get a phone!

Its beyond stupid.
 
Err, got through to the upgrades page, yes you can still select them. ( I did).

After you fill in your details, I got redirected to that page where you need to put your mobile number in for a code. So i'll just leave it now, and just keep checking my emails.
 
Ok,
I'm trying and trying and to various stages before I just can't go on. A bit of light relief in the meantime. I don't agree with everything on this, but it just brought a smile to my face and in my current angry mood that says a lot! Don't take it seriously!! it's a joke!

T3 Ten: 10 things we HATE about Apple
The polo-necks, the smuggery, the price, Bono, Apple TV... need we go on?

1. The smugness

Apple rips you off, dicks you around, releases products as virtual public betas, and has the worst customer service department in the known universe. Okay, everyone does that these days - tech products are now so complex, it's virtually inevitable - but Apple do it with the air of Moses returning from the mount with a new batch of tablets.


2. Apple Stores

Like airport departure lounges, they're cavernous, soulless and full of bored-looking tourists. They are staffed by "geniuses" who know nothing.


3. The first one's always rubbish

From the iMac to the iPod to the MacBook Air, there's always some clanging design flaw in every new product Apple brings out. Sure by generation four, it'll be sorted, but in the meantime you're left with a product with no removable storage, a battery that dies in five minutes and a software flaw that means it doesn't work on Tuesdays.


4. The prices

Nobody minds paying a bit over the odds for a premium product, and some iPods are now perilously close to being good value. However, the prices of Apple's computers and, for some reason, the iPod Touch, remain quite mad. Worse, the days when Apple was synonymous with rock-solid build quality are long gone. Our original iMac is still going strong, 8GB hard drive 'n' all. Our last one packed up after just over a 18 months with terminal hard drive and logic board failure.


5. Apple TV

A device that allows you to watch video in your front room. Cheers.


6. The "keynote speeches"

2,000 hyped-up uber-nerds whooping like they've just won the lottery, just because Ocelot, or whatever the new Apple OS is called, now makes a slightly more booming "bong" sound when fired up. Apple's product launches are like a Nuremberg rally on dress-down Friday.


7. The iTunes Store

DRM? 128Kbps tunes at 79p a track? Constant promotions for dreary, middle-of-the-road toss like Katie Melua? We'll stick to Emusic and illegal file sharing, thanks.


8. The adverts

Not the ones with Mitchell and Webb. They're great. No, we mean the ones with "cool" silhouettes dancing to "cool" music by whatever "cool" band (or Bono) Apple has oh-so-easily convinced to whore themselves this month. Ironically, they're usually really bassy, dancey tunes. Have you ever tried getting bass out of an iPod, especially via Apple's earphones?



9. Steve Jobs

And his stupid voice, stupid hair, stupid clothes and stupid, unfunny jokes.


10. People who like Apple products

Middle of the road bores who've convinced themselves they're edgy. Passive aggressive twerps who go on Apple's own message boards to defend Apple's products from customers with legitimate grievances, saying things like "You're not using it properly" and "You haven't repaired permissions". Beaming evangelists with hyena smiles and thousand-yard stares. Empty men with empty lives.


Well there you have it, now we've vented we're really to rejoin Jobs and co in holy matrimony.
 
Been trying since 8 also get as far as the delivery part and then sends me too the black sheet,

Does anyone know what the black sheet is for?

Thanks
 
Ordered my new black(no option for white) 16GB at 9am, worked first time and have got the confirmation email so it's working for some. my order is now listed as "in progress". :)

Specified tuesday the 8th for delivery, it'd be really funny if it did come tomorrow but friday pre 10am will do me fine anyway! :D
 
Just this minute ordered my 8GB iphone, £30 contract with no bolt ons no problems. Got confirmation e-mail straight away!

V.happy.
 
I hate you!

I wonder if those of you in different parts of the country are having more luck. I'm in sussex and getting no where!
 
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