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Pay extra for faster shipping!!!!!

So let get this straight, we pay uhhmm like $1800.00 and them some, pay 10 for the upgrade (shouldn't that cover shipping!) and should have to wait longer then everyone else? Seems pretty messed up to me, if i have to wait longer, then why should we pay anything more?
 
Hat's off to dr_lha and wakerider!
More voices of sanity! (was beginning to think I was alone!! :)

I was REALLY shocked at how many times Apple customer service was called & online chats with reps over and over and over in one 24 hour period!! I kind of felt sorry for the reps!
 
So let get this straight, we pay uhhmm like $1800.00 and them some, pay 10 for the upgrade (shouldn't that cover shipping!) and should have to wait longer then everyone else? Seems pretty messed up to me, if i have to wait longer, then why should we pay anything more?

Trust me when I say that I understand what you're saying....I purchased TWO computers and various other items from Apple in the last 24 days!!! (way over the $3k mark) but here's the thing, we are able to get UTD discs because we bought computers in the month of Oct.....how long have we known that Leopard was going to be released in Oct!! If we really wanted to make sure, we would have waited! I know for me I couldn't wait in one case, and chose not to in the other! We only have to pay 10 dollars for it (by OUR choice) and all that qualify for UTD have shiney new computers to play with while we wait! :)
 
So let get this straight, we pay uhhmm like $1800.00 and them some, pay 10 for the upgrade (shouldn't that cover shipping!) and should have to wait longer then everyone else? Seems pretty messed up to me, if i have to wait longer, then why should we pay anything more?
Get over it, a few more days won't hurt you! You're getting an upgrade for $10, isn't that good enough? If you wanted Leopard on release date, perhaps you should have waited to buy your computer until tomorrow.
 
Bottom line is that it AINT coming tomorrow for any of us. Apple put it in our ass and broke it off! We must all deal with that...
I have to agree with this... last week, all over Apple's site, there were pre-order ads that said "delivered on Oct 26"... and if I recall, the UTD order page didn't make it totally clear... we just assumed we'd be getting the updates in the mail on the 26th.

There is NO reason why Apple couldn't have given the UTD people the option of paying extra to have it shipped express. They fumbled on this one.
 
Get over it, a few more days won't hurt you! You're getting an upgrade for $10, isn't that good enough? If you wanted Leopard on release date, perhaps you should have waited to buy your computer until tomorrow.
Obviously you're not an UTD'er and are paying retail... so why are you even bothering to respond to this thread? Sheesh, let us vent and have our bitchfest! :p
 
I have to agree with this... last week, all over Apple's site, there were pre-order ads that said "delivered on Oct 26"... and if I recall, the UTD order page didn't make it totally clear... we just assumed we'd be getting the updates in the mail on the 26th.
You may have assumed it, but others didn't. I got a UTD for Tiger and remember well that it didn't show up the day it came out. Actually at the time I was pretty happy just to be getting an upgrade for $10. Kids today: no patience or gratitude! :D

There is NO reason why Apple couldn't have given the UTD people the option of paying extra to have it shipped express. They fumbled on this one.
That or they didn't realise what whiny babies people would be.
 
Obviously you're not an UTD'er and are paying retail... so why are you even bothering to respond to this thread? Sheesh, let us vent and have our bitchfest! :p
You're wrong. If you look in my sig you'll see a Mac Pro in there, I'm getting the UTD for that and haven't ordered a retail Leopard (yet) for my other machines. I'm in the same boat as the rest of you.
 
Obviously you're not an UTD'er and are paying retail... so why are you even bothering to respond to this thread? Sheesh, let us vent and have our bitchfest! :p

I bought the UTD and I am saying give it a rest...

Not the end of the world if I have to wait a few days.

Maybe I can check the forums here and get some helpful hints in the meantime.
 
Yeah, I'm beginning to lose hope here... I don't think we'll be getting UTD until next week sometime... :(

Needless to say, I'm pretty p-ssed off... They should have at least given us the option for express delivery, I would've paid the extra few bucks for it. :mad:

UPDATE: Just called Apple, they said the status is "prepared for shipment" and that means it will go out within 24 hours. Bah!

To help settle this a little...I called Apple this morning, as I had the same problem everyone else here was having. Mine was not yet prepared for shipment (at least it didn't say that online) and my up-to-date cd said it would ship ON October 26th. Since Apple never made a distinction between the ship dates of the UTD and the retail version, I, as did most others, believe it would ARRIVE on the 26th.

After speaking with Apple for a long time on the phone early this morning, she upgraded my shipping to overnight, however, explained that the UTD CDs are mostly being shipped out on October 26th and even overnight shipping wouldn't get it here until Monday. Even though my order still does not indicate that it is prepared for shipment, Apple confirmed that it has been prepared for shipment since 6am.

Why they decided to do this? Who knows. They said that they have been receiving a TON of phone calls about this, however, I had been the first one to call that specific rep about it this morning. She said that she had just gotten in the office for the morning and an e-mail had been sent to the reps that morning detailing this very problem. She took a minute to read the e-mail while I was on the phone. She said that the e-mail confirmed that nearly ALL UTP CDs would be shipping out on October 26th with standard delivery. So for those of you wishing they would have offered upgraded shipping, you still wouldn't have received it until Monday at the earliest.

Hope that helps.
 
The way I look at it, I'll have a few days of reading all the problems people have with Leopard over the next few days! As bug free Leopard has appeared from reviews so far, there's nothing like a million people installing it to work out the real bugs. Either way, in a week's time I'll have a Leopard machine to play with. A week ain't that long.
 
Frankly, I am a little disappointed rather than upset. With all the hype for a Oct 26 release, I was hoping for a worldwide launch for Leopard be it retail or UTD disc. It will be a great consumer experience if apple made UTD available the same day as the retail editions. I have nothing to lose, I am paying 10% of the retail price for leopard, but then again apple could do more to make customers happier. Dont just sell them the computers and neglect them!

Note: Order status "Not yet shipped" as of 11:50AM 26 OCT
 
Frankly, I am a little disappointed rather than upset. With all the hype for a Oct 26 release, I was hoping for a worldwide launch for Leopard be it retail or UTD disc. It will be a great consumer experience if apple made UTD available the same day as the retail editions. I have nothing to lose, I am paying 10% of the retail price for leopard, but then again apple could do more to make customers happier. Dont just sell them the computers and neglect them!

Note: Order status "Not yet shipped" as of 11:50AM 26 OCT
I know....this is sooo upsetting:(
2pm 26 Oct NOT YET SHIPPED
 
Frankly, I am a little disappointed rather than upset. With all the hype for a Oct 26 release, I was hoping for a worldwide launch for Leopard be it retail or UTD disc. It will be a great consumer experience if apple made UTD available the same day as the retail editions.
Exactly, that's the point.... why even bother with 2 different ship dates for UTD and the retail version? Just send them out all at once. Just looks like bad planning on Apple's part.

No, it's not the end of the world, but it still sucks. ;)
 
9:30pm - Not Yet Shipped.

I live in Sac, and for this area Leopard is shipping from Sac - Wonder if it ships early enough in the morning if I'll get it later that afternoon...:confused:
 
Yeah I know! LOL

That's why I figured I would jump in real quick and direct him to another thread before Eric decided to big out the HUGE fonts again! LOL ;)
 
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