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My post from a thread that seems to have died:

K, this is getting old. The mail man came by early today(31) and the disk wasn't here so nothing yet. I ordered nice and early (16th) and have been patient but this is annoying. It's one thing to ship late, but it's another to promise a delivery date (29th), raise my hopes, and then bring it crashing down.

I didn't want to be one of those people flooding Apple with those "where's my cd" calls but it seems that I'll have to.

P.S. RafMac, if the disk does come Nov 2nd+ it's a coincidence. Authorized resellers and them no nothing, they're the lowest in the chain.

Edit: Called Apple and they said that it should've arrived on the 29th and that if it doesn't arrive by Friday to give 'em a call. They'll credit me the $11.50 and then start a new order. I guess that's the only thing they can do but it bugs me that it's probably going to be another week at least before I get it.
 
they took a long time, but I got mine today. Said it was supposed to be here on the 29, took 3 extra days, but I'm happy. I had the bittorrent going when I got it :)
 
My post from a thread that seems to have died:

P.S. RafMac, if the disk does come Nov 2nd+ it's a coincidence. Authorized resellers and them no nothing, they're the lowest in the chain.

It's no coincidence, obviously you don't know anyone in mac retail business. And of course I have not receive a disk yet. The funny part is they told me Nov. 2 before I even ordered the disk on the 16th. I work for an agency and we have aver 100 macs here and a massive account with apple and the reseller. But we're not installing Leopard until compatibility and bug issues are resolved at 10.5.1 or later. This disc I ordered is for my personal computer to test and enjoy.
 
Hey guys, I recently posted a topic regarding my upgrade disk not arriving yet via mail and I thought I'd post it here incase anyone can help me;

"I ordered mine around the 23rd via MAIL and called Apple and they said a 3rd party were handling it and I called them and gave them my details and they said they would call me back. This was over 24 hours ago, and I don't know the status of my product. I know for sure that they received the cheque though.

So I'm wondering how many people in Australia (them being in NSW I think, me being Victoria) have received their upgrade disk, and how long did it take to arrive?"
 
Dear RafMac,

A) As it has been stated, several times, Apple resellers know nothing. Apple is known for it secrecy and whatnot. It's not uncommon for Apple to keep mum on a project, even from it's own people. The new MacBooks, for example, didn't even reach Apple stores till the day of the announcement itself.

B) Even though some of us are having more trouble than we should most people have already received their UTD disks. Care to explain?
It's not really surprising that when shipping 2 million disks (normal & UTD combined, I assume they're manufactured in the same place) over one weekend something would go wrong. It's annoying as hell but it's a part of life, get over it.

C) Can your source tell us something...exciting? Because if this is all s/he can tell you s/he acts like a fortuneteller really. "There will be a shipping delay for some people"=broad & common. "New MacPro's with the following specs X will retail at price Y and I was told to expect them in stores on Z" = specific & exciting!
 
I haven't received mine (nov 1st) as well. I'll try call them tomorrow.

P.S. I'm in Indianapolis. The CD was ordered on Oct 17. Not too late, right?
 
Ordered on Oct 26th
Supposed delivery date of Oct 31st.

It has shipped, but it's bouncing around California: Valencia; Sun Valley; then stuck at City of Industry since arriving there at 6:30 am. I guess someone decided to "borrow" my disk? :(
 
Hey guys, I recently posted a topic regarding my upgrade disk not arriving yet via mail and I thought I'd post it here incase anyone can help me;

"I ordered mine around the 23rd via MAIL and called Apple and they said a 3rd party were handling it and I called them and gave them my details and they said they would call me back. This was over 24 hours ago, and I don't know the status of my product. I know for sure that they received the cheque though.

So I'm wondering how many people in Australia (them being in NSW I think, me being Victoria) have received their upgrade disk, and how long did it take to arrive?"

I replied in your post...I ordered mine on 22nd, it was shipped on Friday 26th via AUS POST and arrived on Monday 29th. I'm in Melb too.
 
Ordered on Oct 26th
Supposed delivery date of Oct 31st.

It has shipped, but it's bouncing around California: Valencia; Sun Valley; then stuck at City of Industry since arriving there at 6:30 am. I guess someone decided to "borrow" my disk? :(

How are you tracking?
 
To the post regarding my original post, any tips on what i should do? Should i wait? What if it's lost? They took out the cheque but I don't think they have a record of my name and details. Those 3rd partsys suck.
 
Dear RafMac,

A) As it has been stated, several times, Apple resellers know nothing. Apple is known for it secrecy and whatnot. It's not uncommon for Apple to keep mum on a project, even from it's own people. The new MacBooks, for example, didn't even reach Apple stores till the day of the announcement itself.

Shipping is not secrecy but product releases are, and this has nothing to do with secrecy. Not all retailers have close relationships with apple. The person I know has been dealing with apple for over 20 years and has good relationships. They even have sworn in secrecy for certain things or risk losing their license from apple.
 
Shipping is not secrecy but product releases are, and this has nothing to do with secrecy. Not all retailers have close relationships with apple. The person I know has been dealing with apple for over 20 years and has good relationships. They even have sworn in secrecy for certain things or risk losing their license from apple.

they dont know aboutUTD so shut up already!
 
Shipping is not secrecy but product releases are, and this has nothing to do with secrecy. Not all retailers have close relationships with apple. The person I know has been dealing with apple for over 20 years and has good relationships. They even have sworn in secrecy for certain things or risk losing their license from apple.

Even though I don't agree with you I'll let this slide. But care to address B & C?
 
Just checked the mail here in Canada, still nothing today (ordered Oct 18)...this is getting ridiculous!
 
well, I'm now anxiously awaiting the morning mail. Heh, hopefully it'll arrive today.

If it doesn't, well I've already downloaded it just in case, as I'd be pretty miffed if I had to wait until monday. So either way, It'll be installed by the end of the day. :)
 
Same here, got the invoice but no sign of the UTD yet, ordered the 18th.
Next time you decide to sent something via snailmail please send the package first Apple!

Good thing they had that huge countdown on their frontpage, so we could backup everything just in time to install…
 
Still waiting here in Chicago...

Ordered 11/18, got shipping notice on the 26th arriving on the 29th or 30th.
 
Words of discouragement about UTD ship dates...

Here are some helpful albeit discouraging words/info. Spoke to Apple today regarding their successful non-delivery by their indicated arrival date. Their official response is that as per the terms and conditions @ http://www.apple.com/macosx/uptodate/ they are not issuing any service/tracing until the 7 business days have occured, i.e. Tuesday November 6th. Regarding our receipts which indicate various arrival/ship dates these were caused by 'system errors' because the disks are being shipped via US mail and not FedEx. Hope this clears up any confusion, although I know it won't make anyone happy.
 
Here are some helpful albeit discouraging words/info. Spoke to Apple today regarding their successful non-delivery by their indicated arrival date. Their official response is that as per the terms and conditions @ http://www.apple.com/macosx/uptodate/ they are not issuing any service/tracing until the 7 business days have occured, i.e. Tuesday November 6th. Regarding our receipts which indicate various arrival/ship dates these were caused by 'system errors' because the disks are being shipped via US mail and not FedEx. Hope this clears up any confusion, although I know it won't make anyone happy.
So does this mean seven days after shipping or after delivery date?
 
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