I've been tracking my package, but it's not moving. Why?
Package movement information is captured each time a tracking label is scanned in the UPS delivery system. When your package is in transit, or over a weekend, tracking information may not be updated. Here are explanations for common scans you might see when tracking your package:
Billing Information Received: UPS has received the electronic transmission of package detail from the shipper. It does not necessarily mean that UPS has taken possession of the package.
Origin: The package has been received at the originating UPS location.
Departure: The package has left the originating location and is on its way toward the destination address.
Arrival: The package has arrived at an intermediate UPS facility or the destination facility closest to the delivery address.
Out for Delivery: The package has been placed in the final delivery vehicle.
Delivery: The package has been delivered. The date and time of delivery have been recorded.
Exception: If the package could not be delivered or was delayed, the reason has been noted.