Owners of 128 GB iPhone 6 and 6 Plus Models Reporting Crashing and Boot Loop Issues

[iPhil]

What are your phone stats? 6/6+, storage, apps, etc?

Well mine is iP6 128GB Gold

60 songs / 83 pics / 133 apps on the phone ... no boot loop / crashing etc ...

 

[Rafterman]

NTSB: "We've had 20 of your Firestone Sports II tires blow after they reach 100mph in the last 3 days."

Firestone: "We have reviewed the design, integrity of the tire & re-evaluated the tire testing. We found no flaws."

NTSB: "Ok but tires are still blowing up."

Firestone: "Notify us when you have more details to provide. The information you provided shows that those consumers are breaking the law & we do not provide support for criminals."

----------


That's the same exact thing people said when iPhone 6+'s where reported to bend easily.
Guess what?
There's a huge thread in the other forum with a good percentage of people with bent/warped 6+'s.

The issue is real.

10 million iPhones and a "huge thread" i na Macrumors forum is proof of a design flaw?

I've seen a lot of videos of people purposely trying to bend an iPhone and succeeding (big surprise), but hardly any of people with stories of naturally bent ones.

 

[the-msa]

Awkward for the company that claims to make the best products in the world.

My iPad mini retina which isn't even 1 year old is starting to act strange too. Unable to unlock the screen (swiping doesn't work), halfway rotated screen that simply freezes, stutters, apps crash regularly...

Hello nexus 9!

 

[JobsGang]

Awkward for the company that claims to make the best products in the world.

My iPad mini retina which isn't even 1 year old is starting to act strange too. Unable to unlock the screen (swiping doesn't work), halfway rotated screen that simply freezes, stutters, apps crash regularly...

Hello nexus 9!

good luck with that.

----------

Another day another fake gate about to be debunked.

 

[benthewraith]

10 million iPhones and a "huge thread" i na Macrumors forum is proof of a design flaw?

I've seen a lot of videos of people purposely trying to bend an iPhone and succeeding (big surprise), but hardly any of people with stories of naturally bent ones.

Here's a video from One of the Nine, a website dedicated to covering iPhone 6/6+ bending issues.

Another day another fake gate about to be debunked.

Thou shalt not question the flawlessness of Apple's products for it is blasphemy, and those that question shall be met with scorn and derision. Book of Apple Ch. 4, verse 20.

You're forgetting the Nvidia crisis, the iMac screen crises, Antennagate, iOS 8.0.1-gate, and so on and so on.

 

[rsocal]

NTSB: "We've had 20 of your Firestone Sports II tires blow after they reach 100mph in the last 3 days."

Firestone: "We have reviewed the design, integrity of the tire & re-evaluated the tire testing. We found no flaws."

NTSB: "Ok but tires are still blowing up."

Firestone: "Notify us when you have more details to provide. The information you provided shows that those consumers are breaking the law & we do not provide support for criminals."

----------


That's the same exact thing people said when iPhone 6+'s where reported to bend easily.
Guess what?
There's a huge thread in the other forum with a good percentage of people with bent/warped 6+'s.

The issue is real.

I'm sure they all are, as I stated pretty clear, "I Don't doubt that it happened to some".

I would go to Genius Bar, as I've always done and get issue resolved.

Are you kidding, "Bendgate" again...... In other news, iPhone still selling strong!

Firestone? Really? Are the iPhone's in question causing people death?
This is an extreme example to add some kind of conspiracy, to a minor problem effecting a small amount of people.

 

[callea]

I have an iPhone 6 Plus 128 since day one.

No problem at all, the best device ever own.

 

[rsocal]

I have an iPhone 6 Plus since day one.

No problem at all, the best device ever own.

Same here!!!

 

[macduke]

Does anyone know if this is the same NAND that is in the 128GB iPad Air 2? I just picked up one of those yesterday evening. Now I've got two 128GB iOS devices and I'm hoping I won't have to deal with this.

 

[deviant]

I have an iPhone 6 Plus 128 since day one.

No problem at all, the best device ever own.

we are happy for you, but you could just pass by and not write anything. we know that 9,9+ millions of people aren't experiencing this. this is a thread for who DOES. people should understand that it's always the minorities that are suffering from these kinds of issues. of course the millions are fine. it's those hundreds of poor bastards that suffer.

 

[ReddestDream]

And Then . . .

They debunked it . . .

http://9to5mac.com/2014/11/04/debunk-128gb-iphone-6-plus-recall-false-crashing-bug-rare/

 

[laflores]

128-gate?

 

[benthewraith]

They debunked it . . .

http://9to5mac.com/2014/11/04/debunk-128gb-iphone-6-plus-recall-false-crashing-bug-rare/

No offense but that article sounds like ********. Their source is who exactly? Apple? Do we expect Apple to come out and admit there's a problem until it's ballooned to the point they can't contain it anymore? Oh, that's nice, blame it on the number of apps people have on their phones - sounds like a bug in iOS then if it's not terminating the app to free memory. And people with large libraries? The ****. Most people install and delete apps all the time.

 

[ttss6]

I absolutely love my 6 Plus and haven't encountered any problems with it!

 

[atlatnesiti]

we are happy for you, but you could just pass by and not write anything.

Why..? To let the Samsung paid trolls make it look worse than it is?
This so called issue has been debunked now.
Nothing to see, move along...
Btw; I have noticed that you don't even own 128GB iPhone 6, so you could just pass by and not write anything

 

[mercuryjones]

No offense but that article sounds like ********. Their source is who exactly? Apple? Do we expect Apple to come out and admit there's a problem until it's ballooned to the point they can't contain it anymore? Oh, that's nice, blame it on the number of apps people have on their phones - sounds like a bug in iOS then if it's not terminating the app to free memory. And people with large libraries? The ****. Most people install and delete apps all the time.

So, instead of Apple, we should just blindly believe a Korean source and people on the internet? Because, both of those are pillars of truth, right?

 

[doelcm82]

we are happy for you, but you could just pass by and not write anything. we know that 9,9+ millions of people aren't experiencing this. this is a thread for who DOES. people should understand that it's always the minorities that are suffering from these kinds of issues. of course the millions are fine. it's those hundreds of poor bastards that suffer.

My heart bleeds for the hundreds of poor bastards who have 700+ apps installed on their iPhones.

Apple should send geniuses to their homes to help them decide which apps to uninstall.

Meanwhile iOS 8.1.2 will have a cap of 699 apps installed at any one time.

 

[Dean6]

Restarting Problems

I have a 128gb 6+ and I had real trouble trying to get it to restart.

If I let the battery get down to nothing so it switches itself off, when I come to plug it in I get the battery display with the little red line then it comes up with the white screen with the apple logo on and restarts.

I thought it was doing this as it didn't have enough charge but I left it for an hour and it was doing the same. It didn't stay switched on long enough to build up any charge.

The only way I could get round it was to try and put it into restore mode and leave it with the usb plug showing on screen. I left it for about 10 minutes and it had recharged enough to switch on normally.

I hardly ever let the battery get so low and this was the only time that I have had this problem.

 

[AFPoster]

arg, it was either 16GB iPhone 6 or 128GB...64GB didn't come in in 3 weeks time at local set of T-Mobile stores.


what? Are the 64GB & 128GB memory chips using the same controller?

• I'm wondering if the issue is across all devices with that controller chip, it's just that most have not put enough apps or other items on the phone for the problem to appear for them. I have 184 apps and, with everything else, 95GB still available. I first read that people with 128GB iPhone 6+ 700+ apps had the issue. (what would one do with so many apps?)

No idea if they're using the same controller, but I only have 26 apps installed and I experience this issue quite frequently.

 

[MMerciless]

The problem with TLC in a phone isn't so much performance as it is endurance. Apple recently bought an Israeli company specialized in NAND error correction, probably for the use of cheap TLC NAND in their premium devices. But even with the best error correction and wear leveling, TLC has a shorter lifespan than MLC.

Also, I'd guess TLC is only in the 128 GB models due to performance. By interleaving the 128 GB of TLC NAND they can probably match or exceed the performance of MLC NAND in tiny amounts like 16 GB.

This is pure speculation, but maybe the issue is with Apple's new NAND controller using the specialized error correction developed by that Israeli company. For all we know, this is Apple's first attempt at an in house NAND controller, or at least their first attempt at a more complex NAND controller. Just thinking out loud here - we don't even know yet that the rebootloop is a hardware issue.

Correct, TLC NAND performance is not a problem, especially considering how it's implemented. At least on SSDs, Samsung TLC NAND as featured in the 840 EVO has innovative "TurboWrite" functionality, where a portion of the TLC NAND, functions as a SLC buffer, in order to obtain the same level of read-write performance. Though I'm not sure how it's implemented on the iPhone 6, I assume since the 128 GB models are TLC NAND, it would also feature a Samsung controller, as far as I know, Samsung is the only manufacturer of TLC NAND at this point in time.

http://www.samsung.com/global/busin...wnloads/Samsung_SSD_TurboWrite_Whitepaper.pdf

However, as rGiskard mentions, TLC NAND does possess lesser endurance life compared to MLC NAND, at least on paper, but in real world, sequential and random read testing performed by Samsung and other third parties, consisting of continuous read write cycles simulating average usage, shows a phenomenal life of decades, if not longer w/ TLC NAND.

In short I wouldn't be concerned with TLC on a smart phone at all, let alone on desktops, as the average consumer wouldn't notice any discernible difference unless bench mark testing. But if this alleged rebooting or crash issue is anything related to NAND, it would point to the controller.

In the MLC 16GB iP6+ at least, the NAND contains the ECC processing. This makes for a very fast flash. This leaves the rest of the controlling work to be done by the CPU. This is nothing new for Apple (I've just learned) as this controller in the CPU also runs the flash encryption. The A4 did it. I'm not sure about the SoC in the 3g s.

So with TLC, it would still be a controller in the CPU (SoC), but perhaps not the same controller algorithms used when MLC NAND is present. Perhaps something is going wrong with the 128GB NAND that is causing the whole SoC to reset? Perhaps the SoC is failing on wear leveling? There will be a lot of that with TLC.

If it were the controller, this would make most sense, but I doubt they'd miss something so blatant as to not optimize for TLC.

Pure speculation at this point, as I haven't seen or read any literature as to the NAND controller on iPhones, if it's written in house or subcontracted, but from what we already know with Samsung's TLC NAND on the 840 EVOs, the software/algorithm did have issues with excess reads, but was recently fixed with a firmware update. This effected performance of drives with information longer than a month, where read performance would drop to levels of a spindle drive.

http://www.overclock.net/t/1507897/samsung-840-evo-read-speed-drops-on-old-written-data-in-the-drive

A DIY fix prior to Samsung releasing a fix a month ago, was to defrag or rewrite the data to achieve previous read performance, but a firmwire update fixed the issue here:


http://www.samsung.com/global/business/semiconductor/minisite/SSD/global/html/support/downloads.html

This does bring up an interesting question however, if the TLC NAND on iPhones would also exhibit the same problem as the 840 EVOs. But someone could easily benchmark read speed with a new iPhone 6 Plus 128 GB model, wait a month or two and re-benchmark to see if read speeds have changed.

In the end, it seems to me this TLC issue with read performance, in the 840 EVOs, is separate from what we're seeing with the iPhone6 Plus 128 GB crash or reboot issues. All speculation, some investigative journalism prior to publishing the article would have uncovered these facts, so bad reporting on BusinessKorea part. But if it were related to the NAND at all, it's an controller issue, in which case it wouldn't result in some massive hardware recall, just a firmware update.

 

[joshuaclinton]

What are your phone stats? 6/6+, storage, apps, etc?

6, 128GB At&t model, 145 apps, 80GB free space.

 

[rsocal]

we are happy for you, but you could just pass by and not write anything. we know that 9,9+ millions of people aren't experiencing this. this is a thread for who DOES. people should understand that it's always the minorities that are suffering from these kinds of issues. of course the millions are fine. it's those hundreds of poor bastards that suffer.

I understand you fully, and truly sorry you're having the problem. But this stuff always gets blown out of proportion, and will sound like people just trying to cause problems.

Then the conspiracy theory's start, bringing every issue, rumored issues, anything "gate" past & present, and some of the long time Apple fans, that have no real issues start to get defensive.

I myself do take into account, that if you are one of the effected, how you can get annoyed with us that have no issue.

Good luck! I hope you end up walking away from an Apple Genius Bar with a new iPhone, that does not have any issues and it turns into win for both you and Apple!

Then I read this: http://9to5mac.com/2014/11/04/debunk-128gb-iphone-6-plus-recall-false-crashing-bug-rare/

I still believe you are one that is effected and unfortunately one of very few. That really sucks!!!

 

[callea]

we are happy for you, but you could just pass by and not write anything. we know that 9,9+ millions of people aren't experiencing this. this is a thread for who DOES. people should understand that it's always the minorities that are suffering from these kinds of issues. of course the millions are fine. it's those hundreds of poor bastards that suffer.

19.999.900 on 20.000.000 doesn't have this iussue, why couldn't they post a comment to the news?

 

[bawbac]

This is an extreme example to add some kind of conspiracy, to a minor problem effecting a small amount of people.

Small issue?

911 operator: "911, what's your emergency?"

iPhone6+ user: "My car just got hit and we fell off a hill and rolled. We need help ASAP."

911 operator: "It seems that your phone is not sending any GPS data, can you tell us where you are?"

Phone6+ user: "We are one block fr.................."

911 operator: "Hello.....hello...."

 

[deviant]

I understand you fully, and truly sorry you're having the problem. But this stuff always gets blown out of proportion, and will sound like people just trying to cause problems.

Then the conspiracy theory's start, bringing every issue, rumored issues, anything "gate" past & present, and some of the long time Apple fans, that have no real issues start to get defensive.

I myself do take into account, that if you are one of the effected, how you can get annoyed with us that have no issue.

Good luck! I hope you end up walking away from an Apple Genius Bar with a new iPhone, that does not have any issues and it turns into win for both you and Apple!

Why..? To let the Samsung paid trolls make it look worse than it is?
This so called issue has been debunked now.
Nothing to see, move along...
Btw; I have noticed that you don't even own 128GB iPhone 6, so you could just pass by and not write anything

My heart bleeds for the hundreds of poor bastards who have 700+ apps installed on their iPhones.

Apple should send geniuses to their homes to help them decide which apps to uninstall.

Meanwhile iOS 8.1.2 will have a cap of 699 apps installed at any one time.

you guys need to read my post, i had the strangest night ever yesterday. why would i be making this stuff up, samsung paid trolls? cmon now, look at me and my account, lol. and damn read some posts before posting "mine's ok, haha good luck nonissue bye"

I'll share my story here with you. I have a 16GB plus. For 3 weeks it has been perfect. Yesterday i tried launching Facebook but it was crashing and taking me back to the springboard. I tried one more time and the phone rebooted, apple logo, then again, and then again. 3 times. When it finally woke up, i tried Facebook again, then team stream and some other apps and i saw a red screen popping out, boom, restart. Tried quitting all apps, rebooting manually, and launching some app and then boom, blue screen and reboot. And no app would launch. Not apple apps, not 3rd party apps, nothing. Scared the living **** out of me. Didn't want to hard reset.. So i went to sleep. This morning i decided to hard reset it, connected it to iTunes, clicked restore and it said "first disable find my iPhone". I took the phone in the hand and everything was in english (mine is in italian). I checked it out and changed it to Italian and since then everything has been flawless! The only thing that has changed was language and location based services.. Like iAD was turned on again and other default stuff that i disabled on day1. WTF was that???? I was ready to drive to my apple store and than this happened. I have 5 kernel panics and 1 gpu restart and COUNTLESS random crash logs. Should i go and exchange it? Or wait IF it does the same thing?

Btw, i took a screenshot to remember which apps i had in which order and 2 screenshots were normal, the last one was the top half of the screen ok, and the bottom half was black. Like it only captured to top half of the screen. Man, scary stuff, lol.