So are we sure that aols after the 13th to businesses will be plausible? If so, then I'm in business 'forever'
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Part II - UDP For Life
- Thread starter jdougal
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Very strange. I never AOL them the same day I create them. Was this one AOLed the same day it was created?
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Call back and tell them to make it effective today. They can do that.
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I don't think anyone knows whether they will be or not.So are we sure that aols after the 13th to businesses will be plausible? If so, then I'm in business 'forever'
This one was created today. But so was the one I AOLed an hour ago without issue. They also had no issue finding it in the system to change the plan and authorize the AOL. Haven't heard from buyer in a bit, not sure what's happening now.
that's the part i hate. i have a guy dragged his feet for like 6 hours after he called verizon and received the terms and conditions.... i waited outside of apple store, just so i can place my next order! do it NOW!
Issue is with phone number. Had a person that was doing an AOL from me said rep couldn't find number in system. Turns out I had transposed two digits in the number. Gave them the correct number and AOL process completed.
We have confirmed the number several times, even copied it straight from MyVerizon. Still no luck at this point.
I did get it from Apple. Two!
I had not "activated" my last few AOL's. I assume as soon as the buyer put a device on the line, the sim card in the brand new in box iphone is rendered useless....
idk whether that is true or not. I think if the buyer puts another device on the line AND the person receiving the iPhone calls Verizon to associate the SIM card with their line (rather than just opening it and turning it on) and Verizon can do that then it should be fine. But idk for sure.
We are all waiting to see. The business i'm working with wants to try 1 on Friday. We'll be continuing based on that one and with caution. I'm crossing my fingers! Though I'm also tired of doing this...either way I'll be happy I think.
The only person who ever reported having someone other than the account owner p/u in-store was CNotes and he said they let his adult daughter do it with his driver's license but that it was a small store and they knew him and his daughter.
I don't think anyone else has tried it.
I've done it a few times. I have been ordering phones for my wife's account and picking them up. Now that there's an analysis review, she'll probably have to go.
how many lines can you have on a business account?
how do you get one? do you just give an EIN at time of AOL instead?
So my order from last finally processed today & I go to pickup in-store. Before completion the Apple rep begins calling a number. She hands me the phone & says "You are not eligible to purchase a phone for 6 months" I reply well why did you approve my order? After some more dialogue she says I have a 24 hour hold.
I figured let me try to call CORe but the automated system keeps asking for my credit application # & I insert my apple order # & nothing. It doesn't allow me to proceed..
What do you guys suggest I do about this entire situation? And do you have a way to reach CORe or another department to push things thru.
I figured let me try to call CORe but the automated system keeps asking for my credit application # & I insert my apple order # & nothing. It doesn't allow me to proceed..
What do you guys suggest I do about this entire situation? And do you have a way to reach CORe or another department to push things thru.
aol your account (if you want everything on one acct) to someone in your family or a single line to that person (to get more lines)
I just switched my two lines over the the $15 loyalty plan. The old off-contract line switched without any issues but the new line I got last week wouldn't switch. The rep said the device wasn't showing up as anything online. She was able to switch the plan after changing the device online, making the change, then switching the device back to my iPhone 6.
I was able to make a call and receive a test text. The phone still shows up online as being a generic phone. The rep said it should reflect the proper device shortly and if it didn't to call back in.
As it's working correctly and both lines show the $15 loyalty plan and UDP I'm going to let things be for now.
I was able to make a call and receive a test text. The phone still shows up online as being a generic phone. The rep said it should reflect the proper device shortly and if it didn't to call back in.
As it's working correctly and both lines show the $15 loyalty plan and UDP I'm going to let things be for now.
I had an account manager pick up a phone for me via personal pick up. And a buddy of mine made me an account manager on his account so that I could pick up a phone for him, this time using an in store order.
But the orders went through normally. So I guess no Account Review was required. In each case, it was the first add a line on each account.
Credit Application #???
I spoke to Fraud and they put me on a 24 hour wait.
I just tried to call CORe but I don't have a credit application number all I have is my Apple Order # for the Order that didn't go through. When I enter that Order # it doesn't go through. What do I do?
I spoke to Fraud and they put me on a 24 hour wait.
I just tried to call CORe but I don't have a credit application number all I have is my Apple Order # for the Order that didn't go through. When I enter that Order # it doesn't go through. What do I do?
You need a Verizon rep to call CORe for you. Explain what happened - that you had a canceled apple order and don't know the credit application number.
technically midnight the 13th is the drop dead date but CSR's have been trying to enforce it as of yesterday (I got C- blocked twice today by ill informed reps) you just have to politely inform them of the actual rule in the revised AOL documents they can easily reference
Reps must have been briefed on this because they get a tad hostile referring to "abuse by some" causing the changes
I actually had a 15 year old UDP messed up and lost today and after 3 hours on the phone still waiting to get it restored
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on the line trying to deal with this (again) as we speak
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