It's a waste of time and money... Where do you think Apple gets the money to replace products just because someone is stupid enough to not want a laptop with a slanted key? Us, the consumers! We are all effected in the end. Thats why I'm pissed off.
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People are too picky with apple products
- Thread starter morrisman1
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It's a waste of time and money... Where do you think Apple gets the money to replace products just because someone is stupid enough to not want a laptop with a slanted key? Us, the consumers! We are all effected in the end. Thats why I'm pissed off.
If you have to pull out a magnifying glass and a slide rule to find slight imperfections then maybe a $2000 Macbook is not for you.
Your anger is misplaced. If you buy a product you should not have to settle for an imperfect one. If you want to be upset then be upset with Apple for letting so many computers out the door with imperfections.It's a waste of time and money... Where do you think Apple gets the money to replace products just because someone is stupid enough to not want a laptop with a slanted key? Us, the consumers! We are all effected in the end. Thats why I'm pissed off.
Can someone post a picture of "normal" keys and another of "slanted" keys so that I can see what all these people are peeing their pants about, please?
Nothing is perfect, though... That's like taking a car back because the dashboard has a tiny scratch on it... It's mad! And it costs everyone else more money.
If i bought a new car and it has a scratch you better believe i would take it back. I would not expect a replacement car, but I would certainly expect that they fix the scratch or give me some money back.
Even if you couldnt see it without shining a lot of light onto it and getting a microscope out?
How would a TINY imperfection in your keys actually effect the computer? It wouldnt, would it? How would a TINY scratch on your dashboard effect your car? It wouldnt, at all.
I agree. Especially if he didn't see the tiny scratch when he test drove the car or drove it off the lot when he bought it.
I agree. Especially if he didn't see the tiny scratch when he test drove the car or drove it off the lot when he bought it.
Exactly!
What everyone needs to do is listen right now: unless you actually have OCD, stop complaining about slanted keys and barely visible scratches and stop effecting all the consumers by getting things replaced because of these things... Unless the actual product is defective, as in it dosent fit the purpose it was sold for, then Apple shouldn't even replace them... I would certainly enforce this policy if I was a manager of a Apple Store... Just enjoy your product! No manufacturing process churns out perfect products everytime anyay!
I never said that now did I? A Visible scratch is certainly different then a scratch you need magnification to even see. If there are visible imperfections then it is not unreasonable to expect them to be fixed.
Does your computer still work? Do programs run? Does it boot? Then it's fine! Apple didn't say it would be perfect, they are selling it as a computer... Just use it! It's not art, it's a tool for computing!
So are you telling me that if you bought a brand new $2,000 computer and it has a 5 inch scratch across the case you would be OK with that? The computer still does everything it is supposed to do even with the scratch. that is acceptable to you though?
Yeah. Your name is certainly pertinent to the degree of problem about which you are talking.
I'd take it into Apple to tell them that it came like that for purposes of AppleCare coverage, and if they offered to fix it, I'd let them, but if they didn't, so fricking what?
This is the most ridiculous argument I have heard yet. A new product is sold as perfect. it does not have to specifically say anywhere that it is perfect for you to expect that. If it is not perfect then they can sell it for a discounted price as imperfect and sell it for a discount. There are many companies that do this.
If you buy a shirt with a red dot on it (anyone remember that Seinfeld episode) Does it not still perform the function that the shirt is supposed to perform? No clothing store would ever expect anyone to pay full price for a shirt with a red dot on it though if it is not supposed to be there. They would exchange it for a new one or give you a discount.
When you buy something new it is implied that it is a perfect product.
Part of what people pay for is aesthetics. Who wants to look at a brand new product with a 5 inch scratch. Not to mention that hurts the resell value. While it may not matter to you, it obviously matters to others.
Eh. I don't really care about other people looking at my computer–my possessions are none of their business–and I don't sell my computers when I buy new ones.
I guess your argument is for an entirely different type of person.
Fortunately, though, all of my Apple products have been flawless out of the box and remain flawless to this day because I take care of them, so I've never had that problem, anyway.
I'm going to bundle myself in with the group that says a brand new product out the box should be flawless, if it's not the vendor should replace it, no quibbles.
And that goes perfectly to my point of what matters to one may not matter to another, but that does not make one right and the other wrong.
If I bought a new computer that had a big crack in the screen and broken trackpad and did not mind because the crack did not bother me and I use a mouse instead of the trackpad then that would not mean that it is not important to you and that you should not be able to have yours replaced if it had the same problems.
If you have a huge scratch on a brand new computer then yes it's OK to complain about it, if you have a tiny barely visible one then no it's not.
the t-shirt thing is different, a part of a t-shirts purpose is to look good, a computer's purpose is to run programs.
Unless we are talking cracked screens and broken (is in non-functioning) keyboards, then there is no reason to take it back, unless the damage is major (huge highly visible scratches, for example).
Nothing can ever be 100% perfect, it's as simple as that. Replacing a computer because of a small scratch or slanted keys is just utterly stupid.
the t-shirt thing is different, a part of a t-shirts purpose is to look good, a computer's purpose is to run programs.
Unless we are talking cracked screens and broken (is in non-functioning) keyboards, then there is no reason to take it back, unless the damage is major (huge highly visible scratches, for example).
Nothing can ever be 100% perfect, it's as simple as that. Replacing a computer because of a small scratch or slanted keys is just utterly stupid.
It is the purchaser's money. If they don't like something they have a right to return it. It doesn't matter how small the problem is.
But, like I said, this effects us all in the end... Where does Apple get the money to replace these products for no reason? Us! We are all screwed over in the end because of these people who expect everything to be perfect!
If they weren't shipping shoddy products with low quality control people wouldn't be having to return them.But, like I said, this effects us all in the end... Where does Apple get the money to replace these products for no reason? Us! We are all screwed over in the end because of these people who expect everything to be perfect!
A lot of people won't bother returning stuff for what they perceive as minor defects - like yourself - for this I'm sure Apple and alike are eternally grateful.
Apple make billions, don't shed a tear for them having to replace stuff they've built like crap from time to time.
There is a difference between bad quality products and products with slanted keys.
As I said, Apple will be glad you don't care. Others will care, and they are perfectly within their rights to want it replaced.
+1. I don't understand people thinking of Apple like some neighborhood food truck. It's one of the largest computer corporations on Earth.
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