How did you order on 17th, when they were not available on website till 21st?
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Portenzo iPad 2 Case: Now a Smart Cover
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How did you order on 17th, when they were not available on website till 21st?
Greetings from Hawaii!!
Just kidding.... Seriously, it's all hands on deck here, no time to talk.
Must.... ship.... cases.....
Email responses are slowed, but will be read and responded to. If you requested a change, it will be made before shipping (even if you don't receive confirmation) or we'll make it right.
Yes, I am the owner of Portenzo, and yes, I agree that getting a timely email response is not too much to ask. We are doing the best we can at the moment and will definitely get back to our standard of super fast email response. I could throw a bunch of temp workers on email support, but I prefer to stick with people who actually DO our work to communicate with our clients.
More photos of other colors coming soon, shipping first.
FYI: Credit Cards are not charged until within 24 hours of shipping, PayPal orders are automatically charged by PayPal upon ordering.
Progress on the Twenty Three And A Half poll: Very, very interesting answers and postulations. There are still unread answers, but so far, not the right one... Think about something a little more personal, you can't Google the answer and it does not represent anything tangent or factual. Hope that helps.
YOU GUYS ARE AWESOME!!!!
Darin and Team Portenzo
P.S. We're welcoming our newest member Liz. She is a professional artist and binder. You will see her name on many of your personalized tags and her skill on many of your cases!
(back to packing, it's only midnight!!)
Aloha Darin, great to see you back online.
Can't wait to see the pics of new colors when they are available. Also sent you a guess for 23.5 that was a personal reason for the naming but it was via email, not sure if you read it yet...
Thanks for the hard work, keep it up - it's awesome to see passionate entrepreneurs creating quality products.
Can't wait to see the pics of new colors when they are available. Also sent you a guess for 23.5 that was a personal reason for the naming but it was via email, not sure if you read it yet...
Thanks for the hard work, keep it up - it's awesome to see passionate entrepreneurs creating quality products.
Answer
23 1/2 is the length of your baby when it was born, or the length of you when you were born
23 1/2 is the length of your baby when it was born, or the length of you when you were born
I ordered the Portenzo case in Black Levant, Dark Green on the inside, with camera hole in the back and magnetic cover instead of the elastic band. I think they are back ordered as it's been weeks now since I ordered it but I can still wait for a great product! Really looking forward to it. I'll come back on this forum and post pictures. 
I'm not sure what you mean? The order form and details were there just as they are now, there just weren't any photos yet when I ordered. From what I understand you've been able to pre-order them from the site for quite some time now. I've seen people posting here that they put their order in a good week or more before me.
Josh
@Josh
He's referring to the 23 1/2, which was first announced available on the 21st here on this MR thread.
He's referring to the 23 1/2, which was first announced available on the 21st here on this MR thread.
Ahhh. I see. No I ordered the classic one in the smoother cover material. I'm considering getting the 23.5 for my wife though. She's got a white iPad2 hiding in the closet waiting for her birthday next week. Don't tell her
Josh
Josh
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Has anyone ordered the composition case? I know someone said his had some issues. But it's just so cool and I couldn't resist+ portenzo seems to have great customer service. Anyone have any thoughts if the shipping is approx 1-2 weeks from date ordered or from the 28th?
Has anyone ordered the composition case? I know someone said his had some issues. But it's just so cool and I couldn't resist+ portenzo seems to have great customer service. Anyone have any thoughts if the shipping is approx 1-2 weeks from date ordered or from the 28th?
Ahhh. I see. No I ordered the classic one in the smoother cover material. I'm considering getting the 23.5 for my wife though. She's got a white iPad2 hiding in the closet waiting for her birthday next week. Don't tell her
Josh
heh we wont tell either
I preordered mine on March 12th - still no email. I want to change something since when I placed the order there was no pics or as much detail as there is now. I am looking forward to the case but the process is a tad frustrating.
Could someone post when they have theirs shipped and when they placed the order? Thanks
Could someone post when they have theirs shipped and when they placed the order? Thanks
Right now, its all about finishing the current orders and then sending them out, they are a bit overwhelm over there so it seems that in the end the final answer to your question most likely will be 'as soon as its humanly possible'. I preordered and I'm still waiting patiently for mine.
......But I do hope it gets to me before the end of the month though
Picked up an iPad 1 neoprene sleeve for the short term.
Portenzo sounds swamped and I'm sure they're working their butts off to get product out the door. I know my order will get here and patience is required.
Portenzo sounds swamped and I'm sure they're working their butts off to get product out the door. I know my order will get here and patience is required.
For those with past experience with portenzo and their cases, is the cover easily damaged or dented? And if it gets dirty, is it easy to clean?
Thanks
Thanks
I hope they take their time...I don't care if I have to wait a while longer if it means they make them right and don't rush things. I've seen first hand what happens when small companies trying to make the quick dough speed up production to fulfill orders. EZ does it ,Darin....
same here.. but i have faith in portenzo from all i have seen before they are good to their word.. hopefully they ship soon especially preorders..
no, i didn't have problems with mine getting dented. I had the composition. The inside and the frame was great.
I noticed on mine that the edges of the composition pattern/colour wore away quickly. It wasn't awful but noticeable to me. The black edge on the binding area puckered after 3 days. It made a crinkling sound. I assume that there wasn't enough adhesive used. I liked the case though and didn't return it. I just wouldn't get the composition again unless they fixed those issues. I for sure wouldn't get one now that it is $20 more. I also wouldn't bother with the sticker and I'd take the one off they put on because the sticker wore away & looked ragged after about 60 days.
When it comes to cleaning don't use any thing wet on the composition. Other than a dry wipe down you shouldn't need to do anything. If it gets wet, be careful because I got black on my bed @ the hotel from the cover.
I bought a third party 6ft griffin charger cable and it did not fit, i couldn't charge my ipad 1 unless I used the regular apple cable. So I took a dremel tool to the port area of the frame and afterwards my 6 ft charger cable fit.
That is my experience with the Composition case. I'm waiting for their additional leather cases.
I love Portenzo I will support them because they are great. So don't take my criticisms as a person who wouldn't buy from them again because I will.
Ahhh. I see. No I ordered the classic one in the smoother cover material. I'm considering getting the 23.5 for my wife though. She's got a white iPad2 hiding in the closet waiting for her birthday next week. Don't tell her
Josh
I'm female and have white ipad2, and ordered the 23 1/2. I am sure she will love both. I love my white iPad, stood in line 2 hours at Walmart and it was so worth it
. I can't wait for the 23 1/2!Thank you for your response Darin. I hope i did not come off as brash. I am just beyond anxious to get my hands on that beautiful piece of art.