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In case some are not aware of this:

If you want to cancel your orders (or do anything else related to your orders), why don't you log in to the Portenzo "Your Account" page:

http://shop.portenzo.com/login.asp

Once logged in, you can, among other things:

review orders, track packages, change shipping/billing addresses, change quantities, cancel orders, return items (etc, etc)...

If you want to make changes to an existing order, I think the best way is to use the Portenzo customer support page:

http://shop.portenzo.com/help_answer.asp?ID=17#239

Placed my order on March 24th. Used this form to request a change on March 27th, received an acknowledgement about my change request on April 4th.

I couldn't change my order once it went into "processing", which it did fairly immediately.
 
What team portenzo needs to do for all cases except for maybe the basic notebook, since it's soooo customizable, is have a mild sized cachè of cases already made, with the various options, camera hole, and elastic, and magna grip permutations , as far as the 23.5, old school, and the composition.
 
I emailed my cancellation. Didn't work: Mine is due to arrive tomorrow.

Refuse it or send it back.

That would help the rest of us. There may be others in the ordering process that have the same options.

So they can just send yours to another person. That would help a ton!
 
Refuse it or send it back.

That would help the rest of us. There may be others in the ordering process that have the same options.

So they can just send yours to another person. That would help a ton!

As I said upthread, I am determining whether to do that or simply save it as a birthday gift for someone who also has an iPad 2.
 
Just when I try to get out, they pull me back in.

Guess my order will not be cancelled and is shipping on or before 4/8 (Levant w/ stylus). So they must have gotten my change request.
 
Just when I try to get out, they pull me back in.

Guess my order will not be cancelled and is shipping on or before 4/8 (Levant w/ stylus). So they must have gotten my change request.

Where would you see an estimated shipping date? Is it an update from in Processing? Mine just says Processing then on the bottom that "This order has already shipped or has reached the final stages of processing. Therefore this order is no longer editable" I wonder how much longer....
 
Where would you see an estimated shipping date? Is it an update from in Processing? Mine just says Processing then on the bottom that "This order has already shipped or has reached the final stages of processing. Therefore this order is no longer editable" I wonder how much longer....

Darin emailed me. I had the same thing show up on the site which was the same from the first minute I placed the order. I do not think that gets automatically updated. Darin assured me Levant would be shipped by the 8th. He also said that was his favorite style but could just be saying that to avoid more Morocco orders ;)
 
How many got the camerahole?

I got it. There was some comments in this thread several pages back about the space for the hole there if you ask for it or not and someone who didnt get the hole said they wish they did. The strap covers it up when closed so I dont mind.

My octavo has the hole and after a few days have not had any dust issues whatsoever.
 
I got it. There was some comments in this thread several pages back about the space for the hole there if you ask for it or not and someone who didnt get the hole said they wish they did. The strap covers it up when closed so I dont mind.

My octavo has the hole and after a few days have not had any dust issues whatsoever.

I updated to add camera hole to the 23.5. I didn't order the strap, as I want just the magnetic closure, nice and clean look. Darin emailed and said camera hole was added. I expect it to arrive next week :).
 
I did not get a hole in my Composition II - hopefully I don't regret that.

I did get a follow up e-mail from Darin.

Picking up a smart-cover + sleeve tonight, plan to return them once the Portenzo comes in.
 
I got a camera hole, I don't know why actually, it was a feature that the Dodocase didn't have on top of the smart cover. I also got the strap which it will cover it while close.

I also thought that the hole was well crafted on some pictures, not like it was made by a hole-puncher like I saw on some other cases.
 
Did anyone got their credit card charged right after you order?
I thought they will charge CC 24 hours prior to shipping (based on their faq)

Mine defenatelly not shipping that fast. Ordered the basic morocco style with wait time of 3weeks :eek:
 
I just placed an order. Camera hole, magna grip cover without elastic strap. And I think I have to wait at least 3 weeks for that :)
 
i just got mine today which was a surprise since i was never sent the shipping info. The one thing that really is irritating is that one side sits higher then the other which sucks. i emailed them about it but have heard nothing back about it.
 
i just got mine today which was a surprise since i was never sent the shipping info. The one thing that really is irritating is that one side sits higher then the other which sucks. i emailed them about it but have heard nothing back about it.

IT is in the thread... did you get the camera hole? HE said it was the pad and that the pad over the camera hole would rest and it should sit flat after a bit.
 
Did anyone got their credit card charged right after you order?
I thought they will charge CC 24 hours prior to shipping (based on their faq)

Mine defenatelly not shipping that fast. Ordered the basic morocco style with wait time of 3weeks :eek:

READ the thread. They do a hold on your CC they don't take the funds out.
 
Hey guys, i could understand if this thread was boring but it isn't.

Take a read through you may find answers to your questions, some hints and tips on cool options or colour combos to order, or lol.

But give it a try.
 
pictures of portenzos

at this point, i feel there should be some sort of prize for the first person to prove they have received an ipad 2 portenzo. also, anyone know how much it costs to upgrade the portenzo to real leather?
 
My Portenzo experience has been great. I ordered March 28.

w.jpg


Received my shipping email this evening.

e.jpg


Not sure why standard overnight takes two days, but whatever. My case is on its way! The whole process will end up taking a week and a half.
 
My Portenzo experience has been great. I ordered March 28.

Not sure why standard overnight takes two days, but whatever. My case is on its way! The whole process will end up taking a week and a half.

You must be one of the lucky ones, people ordered way before this and haven't received shipment notices.
 
wow it is pretty neat! just like Get To Him To Greek, i brush my teeth to that ****! I prefer the colour black levant than black morocco.
 
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