Earlier today i got the longest respond from them, i think if they were to just send out a mass email to everyone sort of like this one explaining the situation they could avoid so many emails and people being upset...
Your case is getting shipped out today because I am making it today as soon as I finish emails, I am putting in the frames and packaging them to ship.
There was a delay because of the incorrect corners/engraving. We have hired new people and new people make mistakes. Instead of sending many incorrect but perfectly usable cases, we chose to take two days to fix the mistakes and send out cases as they appear on the website. This is quality control. For handmade products in a small company, this takes time.
You are receiving a 23.5 with clear corners and engraving. The interior will be natural linen. We let maybe 3 people change the interiors, realized it would become an issue (not to mention delay production) and decided to no longer offer it.
Communications is limited because we are all making cases.