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When you successfully order your phone are you all getting confirmation emails or some sort of notification from Apple?

No one else has mentioned anything similar to the email I recieved and its got me a little paranoid.

No confirmation mail yet, but it shows up on my account when i go to the apple store and look at order status.
 
here's the key guys. go to www.att.com. Login to your master account.

REMOVE the shared texting plan. Remove all texting plans altogether.

Now go to the Apple store and order. You should be good to go. Once complete, log back in and set it back up.

It's ATT's fault. They are throwing an error because they did not code for a shared plan of texting so it locks the account (you can't change the texting plan if the other accounts want to use it).

Anyway, happy ordering...

Worked flawlessly. Thanks sir.
 
FOUND IT!!! BUT DO I ORDER "NO TEXTING" while in the apple store process, then go back to ATT to add it back? Please tell me quick!
 
here's the key guys. go to www.att.com. Login to your master account.

REMOVE the shared texting plan. Remove all texting plans altogether.

Now go to the Apple store and order. You should be good to go. Once complete, log back in and set it back up.

It's ATT's fault. They are throwing an error because they did not code for a shared plan of texting so it locks the account (you can't change the texting plan if the other accounts want to use it).

Anyway, happy ordering...

OMG! I love you!! HAHA! I should have remember this from when I picked up my 3G at the AT&T store last summer... the guy had to do the EXACT same thing in the store (remove texting and re-add)... I remember he even put a note about it in the account so AT&T corporate wouldn't question it! Stupid AT&T! :D
 
why is it showing $61.16 tax? our rate is only (only???) 8.75% so should be about $26 tax... not $61! YIKES!)

Some states require the sales tax on the full purchase price (so $699 for the 32GB), not the subsidized price. Same thing happened with the 3G phones last year.
 
How are some of you getting the 199-299 price. I got my 3g on launch day and its saying i have to pay 399-499
 
Best thing....

So, I had a problem with the website even though all of info was golden (Using my mother's account, she has been with AT&T since 1997, her credit with them is fine) and it was still screwing up. I decided to go ahead and go to the AT&T Store and have a human do it for me. I had to call AT&T Customer Service to become an "authorized user," but after that I just swiped my credit card and was good to go AND I can get it at 7AM on the day and don't have to wait for DHL. I have my receipt.

It was 8:40 PM when I went in there, and no one had bought one yet. Go to the AT&T store and reserve one, it's way better than waiting for the ISPs to get their **** together.
 
What's the point of pre-registering then? That makes no sense. You're reserving it, but you might not get it. When is apple gonna get this process down? This is ridiculous.

Do you want apple to make them in the store for you?

Or better yet just limit production like MS did for the xbox launch to generate hype?
 
When you successfully order your phone are you all getting confirmation emails or some sort of notification from Apple?

No one else has mentioned anything similar to the email I recieved and its got me a little paranoid.

Yes, you should receive an email from order_acknowledgment@orders.apple.com with the Subject: Apple Store Order Acknowledgment XXXXXXX ( where your order number replaces the x's )

Dave
 
Not true because mine says i qualify on the 12th of july which is 1 year from when i got my 3g. my wifes on the other hand was bought the same day as well yet hers says not eligible till march 2010. So somethings not right.


Why are people this dull?

Your 3G was subsidized. You can't get another subsidy until you're eligible again.
 
Interesting. I have a 2G, I had a FAN discount and bumped my text messages to 1500...

I've since removed the FAN discount and moved back to the standard 200 text plan and I'm still hitting the "AT&T was unable to set up your account online. To reserve your new iPhone, click the Continue button" screen...

Been on hold for an hour... got excited when I saw this fix, but didn't work for me. Thanks for sharing, regardless.
 
Not true because mine says i qualify on the 12th of july which is 1 year from when i got my 3g. my wifes on the other hand was bought the same day as well yet hers says not eligible till march 2010. So somethings not right.


You got a vastly reduced price on your iPhone 3G because you agreed to two years of service and two years (or 22 months) of non-eligibility for another discounted handset upgrade. Simple.
 
Anyone getting error F902 on AT&T when cancelling texting?

F902: We apologize for the inconvenience, but we are having difficulties adding the feature to your service. For assistance please click the image below to contact our live Click to Chat group to help add the feature. Click to Chat is available from M-F: 8:00am to 9:45pm & Sat: 8:00am to 8:45pm ET. If the image does not appear you may also call Customer Service at 1-800-331-0500 or 611 from your wireless phone.

I'm about to die.....
 
Then why is mine available for the 199-299 upgrade next month and my wifes isnt till 2010 and they were bought the same day?


You got a vastly reduced price on your iPhone 3G because you agreed to two years of service and two years (or 22 months) of non-eligibility for another discounted handset upgrade. Simple.
 
You think it has something to do with what phone is the primary one on the account?

I'm not eligible for upgrade until 3/2010 and my iPhone number is the 9.99 add line...My uncle got his phone last july and his iphone number is his primary and he is eligible on 7/17/09
 
Thanks to whoever posted this tip!! I took off shared texting, was able to order both the primary and secondary lines on our family plan DELIVERED (not that bull-crap reserved that's not really reserved), then go back and add back our shared texting. (I do not have a FAN discount, fyi)

I hope nothing got messed up with ATT billing, and that's what I supposed to do!

I have to say that charging the full tax of $55 on a $199 subsidized phone is thievery, though. Don't remember that ever being the case before.
 
here's the key guys. go to www.att.com. Login to your master account.

REMOVE the shared texting plan. Remove all texting plans altogether.

Now go to the Apple store and order. You should be good to go. Once complete, log back in and set it back up.

It's ATT's fault. They are throwing an error because they did not code for a shared plan of texting so it locks the account (you can't change the texting plan if the other accounts want to use it).

Anyway, happy ordering...

Thank you Natasha! My 32GB iPhone3GS has been ordered.

I love how I got this all worked out now. I used my wife's upgrade and then she gets my 3G. This way every year I get the latest and she gets my year old phone. Since she doesn't really care it works out PERFECT!
 
I love how I got this all worked out now. I used my wife's upgrade and then she gets my 3G. This way every year I get the latest and she gets my year old phone. Since she doesn't really care it works out PERFECT!

How are you planning on activating it for your number even though it was ordered on hers? I ask because I did the exact same thing...
 
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