A Big thanks to you natasha69
I was going CRAZY trying to do this tonight. I was on hold with Apple for close to 3 hours until I was disconnected. I tried on the site about 150 times to no avail.
I came across your post and gave it a shot. WOW, what a find! It worked of course, adn I can go to bed happy.
also, I have a family plan with a FAN and it worked as she describes.
Thank you for saving my sanity.
here's the key guys. go to www.att.com. Login to your master account.
REMOVE the shared texting plan. Remove all texting plans altogether.
Now go to the Apple store and order. You should be good to go. Once complete, log back in and set it back up.
It's ATT's fault. They are throwing an error because they did not code for a shared plan of texting so it locks the account (you can't change the texting plan if the other accounts want to use it).
Anyway, happy ordering...
I was going CRAZY trying to do this tonight. I was on hold with Apple for close to 3 hours until I was disconnected. I tried on the site about 150 times to no avail.
I came across your post and gave it a shot. WOW, what a find! It worked of course, adn I can go to bed happy.
also, I have a family plan with a FAN and it worked as she describes.
Thank you for saving my sanity.