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Supposedly they are although they couldn't guarantee it. I would keep popping in your local att they had shipments Friday and Saturday and will be getting more this week. But it's being in the right place at the right time. I'm going to try that and see who gets it first as mine iphone 4 is speaker is broken and its hard to have a conversation. I would use the gist card toward a case and car charger
 
Simple answer,because some of us who attempted to order a phone from AT&T or Apple and didn't get an order placed until 435am with both of them didn't want to wait until Oct 5.So we went to RS and hoped to get a phone on release day,which worked for me.I realize I was in a very small percentage who rec'd phones from them.I did make the mistake of cancelling both my Oct 5 orders which in the end worked for me.After seeing how many phones were available from AT&T and Apple on Saturday & today,I don't see a need to attempt to order at 3am again.What a waste of time or sleep when you can get a phone from both sellers on Friday if you wait in line or easily on Saturday.I won't order at 3am again but simply got to whichever store I choose on Saturday and buy it there.

I did find an interesting thing about upgrades today from AT&T store manager.I was told if you ordered through RS that their store cannot do an upgrade unless you can somehow manage to get your order/upgrade cancelled from RS-she said good luck with that.

This has happened with each release since RS started carrying Apple products. Why is this news to anybody? Why wouldn't people READ and heed the advice of others who went before them, and posted their experiences here?


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Like you,my nearest Apple store is just over an hour away but there are several AT&T stores which are closer that I will use next year.Even though I got my RS phone,I will not tempt fate twice with them.



I probably didn't look hard enough but I really didn't find much saying whether the preorder was a bad idea or not. I was feeling sort of desperate because I have no Apple store anywhere close and I was uncertain of if I would be able to get somewhere on Friday early enough to buy one. I now realize my mistake but I really didn't have very many options since I probably wouldn't be able to use my address (I live in a dorm) if I were to order online.

Yes, I am quite frustrated with the misinformation from RadioShack but it's not the end of the world. I get my phone when I get it.
 
How can people with RS preorders get them from apple without upgrading problems but at att there is

When you preorder from RS they just check your eligibility before ordering the phone - they don't actually use your upgrade to place the order like when you preorder through apple or a carrier. You can verify this by checking your upgrade pricing online or by dialing *new# after you do the preorder.

Actually this should have tipped us all off that we weren't being guaranteed phones - if they had used our upgrade subsidies to pay for the phones, actual phones would have to be coming. Instead, they were just making sure we could afford them and placing an order 'request' in their system.
 
I probably didn't look hard enough but I really didn't find much saying whether the preorder was a bad idea or not. I was feeling sort of desperate because I have no Apple store anywhere close and I was uncertain of if I would be able to get somewhere on Friday early enough to buy one. I now realize my mistake but I really didn't have very many options since I probably wouldn't be able to use my address (I live in a dorm) if I were to order online.

Yes, I am quite frustrated with the misinformation from RadioShack but it's not the end of the world. I get my phone when I get it.

Best of luck to you......honestly. I know how frustrating it is to deal with retailers who do not honor commitments.
 
Here's hoping everyone still waiting gets a call today! I agree it's not the end of the world but it just plain sucks that RS was not honest with us when preordering and now has no idea when our phones will arrive!
 
I would keep popping in your local att they had shipments Friday and Saturday and will be getting more this week. But it's being in the right place at the right time.

This is what Im doing. The AT&T store across from my job said they *may* get a shipment in this afternoon, an employee gave me his card to text or email him to check in, so Im going to do that. Also hoping for a call from Radio Shack this morning but who knows if that'll ever happen.
 
Ya I'm just furious how they lied I would have went to wait on line at the apple store if I knew how RS operated. Now I'm stuck with my phone that I can barely hear conversations on. And god knows for how long
 
After seeing how many phones were available from AT&T and Apple on Saturday & today,I don't see a need to attempt to order at 3am again..

There were phones available Saturday? Maybe I didnt call around enough.

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Ya I'm just furious how they lied I would have went to wait on line at the apple store if I knew how RS operated. Now I'm stuck with my phone that I can barely hear conversations on. And god knows for how long

The only reason I havent gone to Apple is because I plan on trading in my phone and idk if they do that. So now Im stuck waiting and waiting.

It kind of sucks. I moved to NYC about a month ago from Atlanta, and I had to watch my Atlanta friends line up and get a phone launch day morning. That could have been me! This city is just so crowded there's more "competition" for the phones.
 
RadioShack just discriminated against me...?

I just had a disgusting experience at a RadioShack in Forest Hills, NY (Queens).
Please, understand this, I have never been discriminated against and would not go throwing such a heavy term around lightly.

So I'm caucasian, 25 years old and grew up in Queens. Just recently moved back to Queens and it's better than it used to be, which honestly was fine. I've witnessed plenty of racism and discrimination in my lifetime, but nothing so consistent or horrifying as to call Queens a bad place to live/visit.

With that said, I set out on Sunday to find myself an iPhone 5 since my Best Buy pre-order is still MIA, and I have a bit of Veruca Salt syndrome. Sue me. :rolleyes: So I find one (a miracle two days after launch) at this RadioShack and call them at 6:40pm, knowing they close at 7:00pm. They confirm they have it, and will hang on to it, and remind me that they close at 7.

So, long story short, I get there and run into a wall when I tell them I'm buying the phone outright for $650. You'd think they denied me the sale because it was a pre-order or something, but then why would they allow me to walk-in in the first place? Clearly not the issue.

So I ask what's up and she calls her manager. Comes back with another "no" and apologizes. I made my case that it should make no difference whether I'm buying it outright or upgrading, and that I don't honestly care if the store or the manager gets a bonus for upgrades and new contracts. I'm a customer and I have cash; You're a business and you have goods and services. Let's do business.

In the end, I walk out with the store's manager's name and number to the district office. I get to the car and my girlfriend does some Google searches and comes up with an explanation of how sometimes RadioShack franchise owners will deny an outright phone sale because of fear of chargebacks. A lightbulb goes off in my head. I get that! It's still kind of uncool, but fine. So I call the store back since it's after closing time, and ask if I could try again with cash, now knowing what the issue is. She says okay, and I return.

We get the manager back on the phone, and explain that I understand his fear of a chargeback and that I'll pay cash to make him happy. He says, "No" again! What the crusty green hell is going on? I ask, "Honestly, is he holding them for someone? What's going on here?"

This is where things turn ugly. The other associate (and no, no one would give me names, but I'll get them from corporate) looks to the third associate and says, "She shouldn't have said he was white" and smiles. Now, I have chochlear hyperacusis. I hear everything. Usually to a fault and to a lot of aggrivation, but in situations like this, to my benefit, because these guys were clear across the store. I said, "Excuse me?" and realizing I heard him he slinks off to the back.

I won't get into all the back and forth dialogue, but it wasn't nice. It became clear that the woman did, indeed, tell the manager I was white (and no, no one on staff was white. All middle-eastern.) and I completely lost my ****.

I'm in the process of emailing back and forth with RadioShack corporate, not to get something out of this as I still have a pre-order at Best Buy and will go get it today (hopefully the truck comes in today with stock) and I don't want to sue or get a free case or anything. I simply want someone at this company or acknowledge that this kind of crap doesn't fly anymore.

Seriously, reverse racism is some crazy stuff these days. :p
 
So has anyone received an ATT Iphone 5 from there RS preorder yet?

I'm starting to get really disgusted with RS over this mess. I called another store on Saturday and was told I could place an order in the store and it would be delivered to my home in 3 days, how that's possible when I haven't gotten my preorder I don't understand.
 
I haven't received it yet and it's supposedly an iphone store. He said hopefully today. I haven't received a call so I'm guessing its didn't come in FedEx express today. I'll find out real soon
 
Cancel your preorder, buy an amazon gift card with your $50 gift card, then go buy one at the apple store.
 
Cancel your preorder, buy an amazon gift card with your $50 gift card, then go buy one at the apple store.

Unfortunately the closest Apple store is a 2 hour drive from here. I was also hoping to trade in my iphone 4 on the 5.
 
The RS I preorder from said they received one Verizon phone that wasn't even preordered and had four pre orders two att and two sprint and havnt received any phones since. This is ridiculous I don't know what to do at this point just pre order from att or apple or just wait till the phone is stocked next month, besides checking stores daily for a random shipment
 
I just had a disgusting experience at a RadioShack in Forest Hills, NY (Queens).
Please, understand this, I have never been discriminated against and would not go throwing such a heavy term around lightly.

So I'm caucasian, 25 years old and grew up in Queens. Just recently moved back to Queens and it's better than it used to be, which honestly was fine. I've witnessed plenty of racism and discrimination in my lifetime, but nothing so consistent or horrifying as to call Queens a bad place to live/visit.

With that said, I set out on Sunday to find myself an iPhone 5 since my Best Buy pre-order is still MIA, and I have a bit of Veruca Salt syndrome. Sue me. :rolleyes: So I find one (a miracle two days after launch) at this RadioShack and call them at 6:40pm, knowing they close at 7:00pm. They confirm they have it, and will hang on to it, and remind me that they close at 7.

So, long story short, I get there and run into a wall when I tell them I'm buying the phone outright for $650. You'd think they denied me the sale because it was a pre-order or something, but then why would they allow me to walk-in in the first place? Clearly not the issue.

So I ask what's up and she calls her manager. Comes back with another "no" and apologizes. I made my case that it should make no difference whether I'm buying it outright or upgrading, and that I don't honestly care if the store or the manager gets a bonus for upgrades and new contracts. I'm a customer and I have cash; You're a business and you have goods and services. Let's do business.

In the end, I walk out with the store's manager's name and number to the district office. I get to the car and my girlfriend does some Google searches and comes up with an explanation of how sometimes RadioShack franchise owners will deny an outright phone sale because of fear of chargebacks. A lightbulb goes off in my head. I get that! It's still kind of uncool, but fine. So I call the store back since it's after closing time, and ask if I could try again with cash, now knowing what the issue is. She says okay, and I return.

We get the manager back on the phone, and explain that I understand his fear of a chargeback and that I'll pay cash to make him happy. He says, "No" again! What the crusty green hell is going on? I ask, "Honestly, is he holding them for someone? What's going on here?"

This is where things turn ugly. The other associate (and no, no one would give me names, but I'll get them from corporate) looks to the third associate and says, "She shouldn't have said he was white" and smiles. Now, I have chochlear hyperacusis. I hear everything. Usually to a fault and to a lot of aggrivation, but in situations like this, to my benefit, because these guys were clear across the store. I said, "Excuse me?" and realizing I heard him he slinks off to the back.

I won't get into all the back and forth dialogue, but it wasn't nice. It became clear that the woman did, indeed, tell the manager I was white (and no, no one on staff was white. All middle-eastern.) and I completely lost my ****.

I'm in the process of emailing back and forth with RadioShack corporate, not to get something out of this as I still have a pre-order at Best Buy and will go get it today (hopefully the truck comes in today with stock) and I don't want to sue or get a free case or anything. I simply want someone at this company or acknowledge that this kind of crap doesn't fly anymore.

Seriously, reverse racism is some crazy stuff these days. :p

This is disgusting. I hope you get some type of positive response back from corporate as to how they will handle this. Because if they don't, they easily have a lawsuit.

I have found that my experience with RS differs from store to store. One store near me is compiled with uncaring morons that don't know anything about their merchandise and have a smug attitude when entering their store. However, the store down the street from them couldn't be any different. Great friendly staff, knows their merchandise and is willing to help with anything at all.
 
Can you use a RS or Best Buy gift card to buy a Visa or Amazon gift card?

I'm curious as well, I didn't see any Amazon.com gift cards in the one I went to the other day. Do they typically carry them? All of the locations I've been calling are either out of stock or only have Verizon phones. I need an AT&T model, I live in NYC.

EDIT: I just spoke to a worker at one location, they said the cards are only good for Kindle. I don't own one. So that won't work. Only other option is getting an iTunes gift card...but I don't know how long it'll be before I spend $50 on apps.
 
I'm curious as well, I didn't see any Amazon.com gift cards in the one I went to the other day. Do they typically carry them? All of the locations I've been calling are either out of stock or only have Verizon phones. I need an AT&T model, I live in NYC.

EDIT: I just spoke to a worker at one location, they said the cards are only good for Kindle. I don't own one. So that won't work. Only other option is getting an iTunes gift card...but I don't know how long it'll be before I spend $50 on apps.

I live in NYC too! We need to team up lol.

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Just emailed the guy, no word back. Called the store and a girl said they'd have to order one for me. I was so optimistic for today too. *sigh*
 
Confirmed Gift Cards for Gift Cards

I just spoke to several different NYC and Long Island RadioShacks and Best Buys.

The answer is a sweeping, "No."

You can't use gift cards to buy other giftcards, unless that specific store is authorized to do so and if they are, it's usually very specific which card you're allowed to get.

In other news, my iPhone I "reserved" at Best Buy in Bay Shore, NY came in. Punching out at 4:30 and picking up my sexy new 4" toy. ;)

I live in NYC too! We need to team up lol.

Just emailed the guy, no word back. Called the store and a girl said they'd have to order one for me. I was so optimistic for today too. *sigh*

If you're anywhere near the horrible store I wrote about above, check them out. They've got 3 or 4 iPhone 5's behind the counter as of this morning, but won't sell them to white people. :rolleyes:;):p
 
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