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For folks who have experienced the gotcha of image retention problems, are you leaving something on the screen for an extended period of time without a screen saver (in the case of a computer) or auto-lock on? I'm just having a hard time understanding how image retention can become so problematic unless you are leaving content on the screen for a while.

Very simple. When you swich from an app to another, you see on the new app some artefacts from the old app. You play a game, the score and logos remain in ghosting on the screen 1 or 2 minutes after when you quit, you watch a film in letter box and then you go to type an email, the barscope remain on screen, you surf on the web, the menu bar remain on screen, and so on. This is just normal use and this issue is unacceptable on a device you paid 800$, especially for the "quality" of the screen...
 
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Does anyone with the iPad Air show image retention? Mine shows signs of it after 2-3 minutes of running the test, but only in the right 1/3 of the screen.

Should I be concerned? I bought it new off of craigslist so I don't think returns or exchanges to Apple store is an option...

Other than the IR, the screen is near perfect. What should I do?? :(

I have both rMini and Air.

The rMini (DLXL) doesnt have any image retention, but the Air (DMPLT) has image retention.

The Air also have uneven brightness with left side being darker.

And the color looks more saturated on the Air, which some reviewers say the color gamut is better on the Air than rMini. But when I compare rMini with my Iphone 4s, the color saturation is identical.
 
I have both rMini and Air.

The rMini (DLXL) doesnt have any image retention, but the Air (DMPLT) has image retention.

The Air also have uneven brightness with left side being darker.

And the color looks more saturated on the Air, which some reviewers say the color gamut is better on the Air than rMini. But when I compare rMini with my Iphone 4s, the color saturation is identical.

Did you keep the air with image retention ?
 
Did you keep the air with image retention ?

I went to Apple store for service and exchange. They confirmed the uneven screen and said it's within the "Apple spec", but they do see it's uneven. They said I can exchange it once, but since they don't have any in stock, I opted to return it. I didn't mention image retention as the uneven screen brightness is easier to show.
 
I went to Apple store for service and exchange. They confirmed the uneven screen and said it's within the "Apple spec", but they do see it's uneven. They said I can exchange it once, but since they don't have any in stock, I opted to return it. I didn't mention image retention as the uneven screen brightness is easier to show.

I don't understand why they said you can exchange it only one... If the second one is defective, you are supposed to keep it ??
 
I have both rMini and Air.

The rMini (DLXL) doesnt have any image retention, but the Air (DMPLT) has image retention.

The Air also have uneven brightness with left side being darker.

And the color looks more saturated on the Air, which some reviewers say the color gamut is better on the Air than rMini. But when I compare rMini with my Iphone 4s, the color saturation is identical.

Tough to say---I've got the rMini, also DLXL, also no IR. I've also got the Air, but it's DMPLL (not T @ the end). I've read these can signify the display manufacturer, place of manufacture, or even 'date' of. Hard to pin point exactly what each and every letter means....as in year's past, it's been the display obviously....but who knows if Apple's changed anything.
Neither of mine show any IR at all----NOT that I've done the test, and in a way...those types of tests are ridiculous IMO, as it's not something you'll be doing in 'real life'---unless, of course, you're into checkers, chess or backgammon:) --- That said, I'm definitely not denying the existence of IR on the iPads...I've got two rMBPs, one had to to be changed out three months after owning it...as IR was evident after 30 seconds in Chrome to grab an icon, image, or sound file---back to Audition, Photoshop or Premier with their Gray background...it was almost immediate persistence and wasn't tolerable so I know the feeling.
That said...my iPads, I've owned each iteration (we've got a business we use them for as well as a large family and I'm Dad---so I get the 'new' one, Mom gets the latest 'Mini' and this works out), never EVER seen IR. I ran the test on our iPad 2 (purchased launch day and used every day since as my wife's GoTo tablet....she wasn't interested in the 3 or 4/or rather 'setting up' a new iPad, as I don't think she quite understands yet how the cloud works...that it actually works...and there's really nothing to do but 'wait' while it's doing its thing and putting everything back where it belongs---lol, I got her the rMini for Christmas, set it up (mirroring her iPad 2 32GB/WiFi...the Mini is a 128GB/LTE model as she LOVES music, her pics and videos she's shooting with her 5s)....and I've played with it the last couple nights. Low light, bright light, ambient light, doesn't matter. No bleed. No bad pixels. No IR. No crashes, reloads of tabs, etc. IN fact, I've got a pic I'll post with the system monitor showing Chrome, Safari, Mail, a game or two....all running at the same time, and the RAM it's using. I'm extremely impressed with the Air/Mini design form factor....and the speed, it's absolutely incredible....the LTE, in my market is fast as hell, anywhere between 15-45MB/s down (typically, at my house and studio, I'm @ 35 down and 30 up), 20-30MB/s up. So even if a tab must be 're loaded' in Safari, it's nearly instantaneous. That said, I use iCab as my browser of choice. I've not had nearly the problems so many have described around MR. Mine...both, are home runs!!! Favorite of the bunch, for sure.
I wouldn't be so concerned. Go back (if you'd like one) and buy another. Millions are being produced. 100s, if not a few thousand will have 'issues'. It's a percentage thing and probably next to impossible to run EVERY iPad through a display battle test before it's packaged. Maybe I've been lucky....but I don't think so...I think those, and really, there are very VERY few, that get 'bad' displays, etc. Their here, on the board...letting all of us know with their AirHorn how bad their experience has been. I believe bad Apples exist, for sure. I've had one (of probably 3 dozen Apple products over the years....maybe a hard drive or optical drive needs servicing....but no display, CPU, RAM or 'hard to fix' challenges.

As far as your color issues...again, I think you just plain got a bad one. The Air's display is second in line (by a single point) on the big display review site to the new Kindle HDX....and bests all other tablets. It's been that way for some time....the iPhones too. IMO, the Air is as good as my Eizo CG Color edge and NEC 30" Widescreen SpectraViewII which nails 99.3% of Adobe RGB color space...it's. that. good. Detailed and objective analysis confirms my subjective opinion as well. Check out Displaymate or Anand for their reviews.
Ya got a bad Apple bud, don't be shy----and stay away from the forums for a bit. This place is BAD News after the purchase of a new toy!!! Fantastic for answers and help....but the critical nature of some folks will inevitably find a flaw in literally ANYthing!!!
As a video geek myself, and as an Audio/Video production company owner, I can honestly say 10 years ago, I was exactly the SAME!!! Spent WAAAAY too much time at AVScience and tweaking, calibration....sound/video---hues and tints and on and on and on....it gets old after a while. A bad display is a bad display...period. That said, it's definitely NOT common. If it was, the possibly 20-25,000,000 sold by now (Air and rMini) since release, we'd have seen a BIG write up in the NYTimes about this anomaly that's affecting 10,20, 50% of Apple's new iPad!!! Bad tint, uneven tint, bad pixels, screen bleed and IR....all things NONE of us want to deal with on a piece of gear that is essentially....a display, and nothing else!
Again, if you don't notice in every day usage, you won't EVER notice it. Like I said, for Sh's and Grins, I ran the test on the now almost three year old iPad 2. IR----yep, minor...and gone in 20-30 seconds, it didn't persist and I left it on the pattern for 12 minutes. 100% brightness. We've NEVER noticed it in real life and they're often used (we've got a pair of 2s and three iPad 4s for the business) in our Alesis docks while performing and recording ceremony audio (music played, official, the vows, et al)----waiting for Alesis to drop a Lightning dock and we'll be set. They're $200, XLR in/out, ¼" I/O, RCA/Digital Toslink, Headphone, Gain---Mic inputs, it's a helluva change from 20 years ago when I was hauling 80 pound record crates (a dozen of them), 35 pound Tech 12s, 300 pound amp racks and 400 pound subs around;). These days, an iPad, Alesis, and Fender Passport 500---folks into a suitcase and with all three, I'm less than 50 pounds and set up in 5 minutes. Mics....well, placement takes a little time but as far as revolutionary, for ME and MY business...the iPad is a game changer, just like bigger hard drives 10 years ago---and iTunes/Music Management programs....and good, high quality FLAC, ALC or WAV rips. Almost. Lossless---and storage is cheap.

Damn...didn't mean to go on like that! I'm sorry!!! That said, don't be gun shy. That can't limit you to a single return. Go back---buy another, if it's f'ed, bring it back---or call 1-800-MYAPPLE. IMO, their post purchase support is absolutely second to NONE!

I don't understand why they said you can exchange it only one... If the second one is defective, you are supposed to keep it ??

Agreed....as I just mentioned, that's not their 'right'. As stated in their return policy....however, if you've been the 'guy' that's returned a half dozen iPads each time they come out---iPhones, same thing---they may have you 'marked', not sure. You don't sound like 'that guy' though. I'd try a do-over. These iPads are BAD ASS!
 
Bought a rMini 16GB ATT yesterday. DLXL production week 49.
The screen looked good with no yellowing or unevenness. But it had the worst image retention problem.
You could see the squares after running the test for just 30 seconds at half brightness. And it took two minutes before they completely disappeared.
Had it replaced for a new rMINI Cellular soon after and got a little bit better one.
Ran the test for 5 minutes at full brightness and that one had some ghosting too, but it took only about 10 seconds for it to disappear. That was good enough for me, so i kept it. It's production week 48 (December) DLXL Foxconn
 
Bought a rMini 16GB ATT yesterday. DLXL production week 49.
The screen looked good with no yellowing or unevenness. But it had the worst image retention problem.
You could see the squares after running the test for just 30 seconds at half brightness. And it took two minutes before they completely disappeared.
Had it replaced for a new rMINI Cellular soon after and got a little bit better one.
Ran the test for 5 minutes at full brightness and that one had some ghosting too, but it took only about 10 seconds for it to disappear. That was good enough for me, so i kept it. It's production week 48 (December) DLXL Foxconn

hmmm, from skimming this thread it sounds like all of the LTEs have the problem.
 
Very simple. When you swich from an app to another, you see on the new app some artefacts from the old app. You play a game, the score and logos remain in ghosting on the screen 1 or 2 minutes after when you quit, you watch a film in letter box and then you go to type an email, the barscope remain on screen, you surf on the web, the menu bar remain on screen, and so on. This is just normal use and this issue is unacceptable on a device you paid 800$, especially for the "quality" of the screen...

Never seen something like that on any iPad I owned in real life ....
Your eyes, to be honest, have worst "image retention" issues than a display :D

Could you show me a video whit a real life case of image retention issue ?
If I ran the test, my new air and the previous 4 show retention.
In real life usage : ZERO.

This forum is capable of convincing people that their perfectly working device is faulty ....
 
The retention issue is getting worse over time. Don't keep it if the test turned out negative. Go for an exchange until you get a perfect one. At this price, this issue is unacceptable from Apple.

You are spreading a lot of false information ....
The retention issue get worse ???? Says who ???
Are your iPad display a plasma screen ???

OMG how many users with a perfectly working iPad now are thinking of a return just because the read this ridiculous thread ?
 
I don't understand why they said you can exchange it only one... If the second one is defective, you are supposed to keep it ??

They said i have 14 days for the 2nd one to return it, but not exchange it.

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The image retention doesn't bother me as much as the uneven screen on ipad air.

The main reason I returned at Apple Store is because there was a sale of $60 discount on Ipad 64gb wifi. If I get the 2nd Ipad Air with the same issues, I will keep it.
 
I went through 3 64GB LTE all suffering from severe ir :(. My latest is a DLXLQ (week 47). Has anyone had any experience with any rMini that have been post LQ's?

Little background on how I became aware of this issue. I noticed the photo icon ghosting on one of my app start up screens which is dark blue. I didn't run the test until I noticed this.

Sorry to hear about that. Before the rminis came out there were rumors of image retention. I can't recommend to anyone to buy a RMini right now. Try an Air, you won't be disappointed.
 
Sorry to hear about that. Before the rminis came out there were rumors of image retention. I can't recommend to anyone to buy a RMini right now. Try an Air, you won't be disappointed.

..... Except the Air has major problems with uneven screen backlighting. Good luck with finding one that's acceptable. Unless of course you're into camouflage screens.
 
Why are there always an same issue with every screen of every iPad released?

1st gen - backlight bleed
2nd gen - backlight bleed, light leak, pink "stains" at corners of the display.
3rd gen - backlight bleed, uneven screen tint -
4th gen - backlight bleed, light leak
Mini 1st gen - uneven screen tint - yellower on one side.
5th Gen - backlight bleed, uneven screen tint
Mini 2nd gen - poor gamut, image retention, uneven screen.

Makes me wonder why I keep buying theses every year...why can't Apple just get the screen right every time, to live up to the hyperbole marketing they spout. I am about to purchase a new Mini with retina and I fear getting once again into the exchange game :( Fingers crossed!
 
I have not noticed this problem. I have my original Retina Mini and it is perfect.

I always wonder how people can have so many iPads, all with problems.
 
I have not noticed this problem. I have my original Retina Mini and it is perfect.

I always wonder how people can have so many iPads, all with problems.

Because only a tiny percentage of all displays are really 'perfect'. You can usually always find IR, dead pixels, uneven tints and backlight bleeding to some extent.
 
I just returned from the apple store after picking up an air for a gift. I had a chance to mess around with the selection of iPads on display. No ir on any of the wifi rMinis, airs, and non-retina minis. I wonder why this issue only pertains to the LTE rMinis :confused:

In addition my new rMini has some nasty yellowing. Getting frustrated with Apple's quality control.
 
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I have returned my third iPad rMini ...

1st one: There is a bruise on the edge
2nd one: Ghosting...
3rd one: Dust under the screen + ghosting...

I am tired and asked for a refund. As far as I read, Cell models suffer from ghosting...
 
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My retina mini with cellular has no image retention, tested three times with checker pattern. It does have uneven colour, reading I'm using the kindle app at the moment, shows top half brighter, and red ish sometimes, the brighter at the top is really annoying to the point I can't keep this one.
 
My retina mini with cellular has no image retention, tested three times with checker pattern. It does have uneven colour, reading I'm using the kindle app at the moment, shows top half brighter, and red ish sometimes, the brighter at the top is really annoying to the point I can't keep this one.

Any picture ?
 
Can't be bothered as only have iPhone and iPad now. Forum doesn't allow uploads from either. Sorry :)
 
I have not noticed this problem. I have my original Retina Mini and it is perfect.

I always wonder how people can have so many iPads, all with problems.

There is not such a thing as a "perfect display".
They all have defects, more or less noticeable. Some are better, some are worse.
Sometimes there are actually defective displays, with major issues.
Most of the user here (not all of them) are just people with an OCD: they will always find a defect. Image retention is not a defect, just to make an example, is a behavior. There are a few cases in which it is a real problem (when the image remain after a few seconds, and it stays for a long time), but a test when you do have to keep an image for MINUTES and then check it on a blank screen is just ridiculous.
 
There is not such a thing as a "perfect display".
They all have defects, more or less noticeable. Some are better, some are worse.
Sometimes there are actually defective displays, with major issues.
Most of the user here (not all of them) are just people with an OCD: they will always find a defect. Image retention is not a defect, just to make an example, is a behavior. There are a few cases in which it is a real problem (when the image remain after a few seconds, and it stays for a long time), but a test when you do have to keep an image for MINUTES and then check it on a blank screen is just ridiculous.

You are right but I saw a non-ghosting screen. My friend has just returned his Air for ghosting issue and we tested the new one for 10 min. at marco website. There is no even a tiny ghosting etc... After seeing that I will try my chance to find the perfect one.
 
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