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iPad mini rMini Image Retention Problem-Tested

You can add me to the list of people with an LTE iPad Mini Retina with terrible image retention. I got the iPad for Christmas to replace my current iPad Mini (I wanted the LTE, larger capacity and retina screen, otherwise, I love my non-Retina Mini).

One of my primary uses for my iPad is reading. I typically read 2-3 books a week, a few hours each night before bed. Last night, with my new iPad Mini, I started noticing image retention that was so significant, I could actually make out the words when switching to a plain white screen. This is not "test only" type of image retention, this is "reasonable, everyday use" image retention. I'm a fast reader, and typically get through a page in 25 seconds or so. Apparently that's not fast enough!

I'm going to be taking it back tomorrow and trying my luck with a new unit. If I experience the same type of issue, I'm not going to get into an exchange loop. Instead, I'll just return it and make do with my current, non-Retina iPad Mini until they sort the issues out. $829 for a top-of-the-line iPad is too expensive to have these types of issues. Overall, I'm very disappointed.

By the way, has there been anyone with an LTE model that doesn't have IR? For reference, my iPad Mini was an online order (ordered last week) with DLXLP serial number.
 
Alucardx03 said:
You can add me to the list of people with an LTE iPad Mini Retina with terrible image retention. I got the iPad for Christmas to replace my current iPad Mini (I wanted the LTE, larger capacity and retina screen, otherwise, I love my non-Retina Mini).

One of my primary uses for my iPad is reading. I typically read 2-3 books a week, a few hours each night before bed. Last night, with my new iPad Mini, I started noticing image retention that was so significant, I could actually make out the words when switching to a plain white screen. This is not "test only" type of image retention, this is "reasonable, everyday use" image retention. I'm a fast reader, and typically get through a page in 25 seconds or so. Apparently that's not fast enough!

I'm going to be taking it back tomorrow and trying my luck with a new unit. If I experience the same type of issue, I'm not going to get into an exchange loop. Instead, I'll just return it and make do with my current, non-Retina iPad Mini until they sort the issues out. $829 for a top-of-the-line iPad is too expensive to have these types of issues. Overall, I'm very disappointed.

By the way, has there been anyone with an LTE model that doesn't have IR? For reference, my iPad Mini was an online order (ordered last week) with DLXLP serial number.
Click to expand...


So sorry for you, too...

These are my tries, all of them failed with ghosting and other issues...

Production detail check:
http://www.chipmunk.nl/klantenservice/applemodel.html



DLXLP.........
Nice Name: iPad mini Retina (2nd Gen - Cellular)
Machine Model: iPad4,5
Family name: A1490
Model Number: ME824
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Silver
Production year: 2013
Production week: 46 (November)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: DL (China - Foxconn)


DLXLP.........
Nice Name: iPad mini Retina (2nd Gen - Cellular)
Machine Model: iPad4,5
Family name: A1490
Model Number: ME824
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Silver
Production year: 2013
Production week: 46 (November)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: DL (China - Foxconn)


F4KLR.........
Nice Name: iPad mini Retina (2nd Gen - Cellular)
Machine Model: iPad4,5
Family name: A1490
Model Number: ME824
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Silver
Production year: 2013
Production week: 48 (December)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: F4 (China, Shanghai - Pegatron-Protek)
 
Just tried this on my DLXL rMini for ten minutes and got absolutely no image retention. I'm pleasantly surprised by this as I purchased it on the second day of availability and have always assumed it would have the problem. Not sure which week the serial no. corresponds to, but it must've been pretty early as the box says 'Black' not 'space Grey'.
 
Florals said:
Just tried this on my DLXL rMini for ten minutes and got absolutely no image retention. I'm pleasantly surprised by this as I purchased it on the second day of availability and have always assumed it would have the problem. Not sure which week the serial no. corresponds to, but it must've been pretty early as the box says 'Black' not 'space Grey'.
Click to expand...

Is it 4G or Wifi device ? Can you give the production details ?

http://www.chipmunk.nl/klantenservice/applemodel.html
 
Please advise the cellular carrier(s) for all of your tries.

HeliTeknik said:
So sorry for you, too...

These are my tries, all of them failed with ghosting and other issues...

Production detail check:
http://www.chipmunk.nl/klantenservice/applemodel.html



DLXLP.........
Nice Name: iPad mini Retina (2nd Gen - Cellular)
Machine Model: iPad4,5
Family name: A1490
Model Number: ME824
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Silver
Production year: 2013
Production week: 46 (November)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: DL (China - Foxconn)


DLXLP.........
Nice Name: iPad mini Retina (2nd Gen - Cellular)
Machine Model: iPad4,5
Family name: A1490
Model Number: ME824
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Silver
Production year: 2013
Production week: 46 (November)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: DL (China - Foxconn)


F4KLR.........
Nice Name: iPad mini Retina (2nd Gen - Cellular)
Machine Model: iPad4,5
Family name: A1490
Model Number: ME824
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Silver
Production year: 2013
Production week: 48 (December)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: F4 (China, Shanghai - Pegatron-Protek)
Click to expand...
 
Florals said:
Just tried this on my DLXL rMini for ten minutes and got absolutely no image retention. I'm pleasantly surprised by this as I purchased it on the second day of availability and have always assumed it would have the problem. Not sure which week the serial no. corresponds to, but it must've been pretty early as the box says 'Black' not 'space Grey'.
Click to expand...

I'm quite sure some of the gentlemen posting in this thread could be able to see image retention also in your unit :D
 
Alucardx03 said:
You can add me to the list of people with an LTE iPad Mini Retina with terrible image retention. I got the iPad for Christmas to replace my current iPad Mini (I wanted the LTE, larger capacity and retina screen, otherwise, I love my non-Retina Mini).

One of my primary uses for my iPad is reading. I typically read 2-3 books a week, a few hours each night before bed. Last night, with my new iPad Mini, I started noticing image retention that was so significant, I could actually make out the words when switching to a plain white screen. This is not "test only" type of image retention, this is "reasonable, everyday use" image retention. I'm a fast reader, and typically get through a page in 25 seconds or so. Apparently that's not fast enough!

I'm going to be taking it back tomorrow and trying my luck with a new unit. If I experience the same type of issue, I'm not going to get into an exchange loop. Instead, I'll just return it and make do with my current, non-Retina iPad Mini until they sort the issues out. $829 for a top-of-the-line iPad is too expensive to have these types of issues. Overall, I'm very disappointed.

By the way, has there been anyone with an LTE model that doesn't have IR? For reference, my iPad Mini was an online order (ordered last week) with DLXLP serial number.
Click to expand...

If you have any retention after 25-30 seconds then you have a serious issue on your unit.
I can't see how LTE could influence your display ...
 
Max(IT) said:
If you have any retention after 25-30 seconds then you have a serious issue on your unit.
I can't see how LTE could influence your display ...
Click to expand...

LTE in and of itself doesn't influence the iPad display. It's just that no one on this board or anywhere else I've seen has had an IR-free LTE unit. Must be something with the production batches.
 
Max(IT) said:
If you have any retention after 25-30 seconds then you have a serious issue on your unit.
I can't see how LTE could influence your display ...
Click to expand...

LTE mustn' t be technically different in design but statistically it is far worse ...
 
HeliTeknik said:
LTE mustn' t be technically different in design but statistically it is far worse ...
Click to expand...

Based on what statistic ? 10-20 people here ? Over a few millions already sold ?
This is not statistic, this is a typical forum distortion of reality.
 
Alucardx03 said:
LTE in and of itself doesn't influence the iPad display. It's just that no one on this board or anywhere else I've seen has had an IR-free LTE unit. Must be something with the production batches.
Click to expand...

Still you are speaking about a very few people related to the market , most of them influenced by thread like this with no real problem, and only a percentage of them with real problems.
It can't be limited at some production batches because LTE and non LTE unit use the same identical display.

----------
HeliTeknik said:
I do not just follow this forum.
Click to expand...

Whatever ... You are still speaking about how many people ? 50 ? 100 ? 500 ? 1000 (highly unlikely) ? Still nothing ....
And many of the users posting in this thread are probably the same posting on other forums for the same issue.
There are surely defective units on the market, but seeking for LTE correlation or production week is useless.
 
Max(IT) said:
Still you are speaking about a very few people related to the market , most of them influenced by thread like this with no real problem, and only a percentage of them with real problems.
It can't be limited at some production batches because LTE and non LTE unit use the same identical display.

----------



Whatever ... You are still speaking about how many people ? 50 ? 100 ? 500 ? 1000 (highly unlikely) ? Still nothing ....
And many of the users posting in this thread are probably the same posting on other forums for the same issue.
There are surely defective units on the market, but seeking for LTE correlation or production week is useless.
Click to expand...

I agree that LTE connections do not seem logical. Production week... I am not sure, maybe after CW 54 Apple will start using Samsung panels, we can not know it.
 
Under normal usage this will never be a problem. The images will never actually burn into the display like what used to happen on some computer monitors several years ago.

I even had a ACD that had this. You could always see the line where the menu bar would be even when the monitor was turned off.

I just can't understand why people are returning iPad after iPad for a problem that doesn't exist in normal usage.
 
JackieInCo said:
Under normal usage this will never be a problem. The images will never actually burn into the display like what used to happen on some computer monitors several years ago.

I even had a ACD that had this. You could always see the line where the menu bar would be even when the monitor was turned off.

I just can't understand why people are returning iPad after iPad for a problem that doesn't exist in normal usage.
Click to expand...

It can exist because 15 seconds is enough for the occurence and when you change the view you can clearly see the ghost image.
 
HeliTeknik said:
It can exist because 15 seconds is enough for the occurence and when you change the view you can clearly see the ghost image.
Click to expand...
It just doesn't exist on mine. There are many times I will leave my iPad on sitting there with one page of a book open or an app open while I use my iPhone or do something else.

I do use the sepia tone setting in ibooks.
 
JackieInCo said:
It just doesn't exist on mine. There are many times I will leave my iPad on sitting there with one page of a book open or an app open while I use my iPhone or do something else.

I do use the sepia tone setting in ibooks.
Click to expand...

My iPhone, Macbook Pro Retina have perfect screens, too.
 
JackieInCo said:
Under normal usage this will never be a problem. The images will never actually burn into the display like what used to happen on some computer monitors several years ago.

I even had a ACD that had this. You could always see the line where the menu bar would be even when the monitor was turned off.

I just can't understand why people are returning iPad after iPad for a problem that doesn't exist in normal usage.
Click to expand...

You obviously don't have experience with an iPad with IR. If you read my post above, you'd know I experienced IR in the time it took me to read the page of a book. So, am I not supposed to use the iPad Mini as an e-reader? Would you consider IR after 30 seconds normal? Because I sure don't.

I've used my non-retina iPad Mini as an e-reader almost every single night for the last 8 months and I never once had a problem. I expect such an expensive device ($829 in my case) to function in "normal" ways, and I consider reading a book to be normal.

JackieInCo said:
It just doesn't exist on mine. There are many times I will leave my iPad on sitting there with one page of a book open or an app open while I use my iPhone or do something else.

I do use the sepia tone setting in ibooks.
Click to expand...

Just because you're not experiencing the issue doesn't mean others aren't.
 
Alucardx03 said:
You obviously don't have experience with an iPad with IR. If you read my post above, you'd know I experienced IR in the time it took me to read the page of a book. So, am I not supposed to use the iPad Mini as an e-reader? Would you consider IR after 30 seconds normal? Because I sure don't.

I've used my non-retina iPad Mini as an e-reader almost every single night for the last 8 months and I never once had a problem. I expect such an expensive device ($829 in my case) to function in "normal" ways, and I consider reading a book to be normal.



Just because you're not experiencing the issue doesn't mean others aren't.
Click to expand...

You are right, my iPad is not having this problem. I did see where you said you saw it after 15 seconds. I am not denying that.

I just have a problem with people who say they saw this problem after using that test for 10 minutes and yet in everyday usage, do not see this occur in anything else and want to exchange it.
 
JackieInCo said:
You are right, my iPad is not having this problem. I did see where you said you saw it after 15 seconds. I am not denying that.

I just have a problem with people who say they saw this problem after using that test for 10 minutes and yet in everyday usage, do not see this occur in anything else and want to exchange it.
Click to expand...

If my image retention was only evident on a test, I wouldn't care. I think that's a stupid way to gauge IR as well. However, experiencing IR in normal, everyday use is where I draw the line. It's extremely disappointing, especially considering I've never experienced this on an iPhone, iPad, ACD, or even my rMBP.

I'm most definitely not the kind of guy that goes looking for problems-- but the IR was evident after 30 seconds of reading.
 
Alucardx03 said:
If my image retention was only evident on a test, I wouldn't care. I think that's a stupid way to gauge IR as well. However, experiencing IR in normal, everyday use is where I draw the line. It's extremely disappointing, especially considering I've never experienced this on an iPhone, iPad, ACD, or even my rMBP.

I'm most definitely not the kind of guy that goes looking for problems-- but the IR was evident after 30 seconds of reading.
Click to expand...

Seeing the problem after viewing a page in iBooks after only 15 seconds or 30 seconds IS a problem and yes, you have a right to be upset. I never denied that. If I had that problem, I would be at the Apple store in the morning or that day if I had time.

Best of luck with yours. I hope you can find one that is perfect.
 
HeliTeknik said:
I agree that LTE connections do not seem logical. Production week... I am not sure, maybe after CW 54 Apple will start using Samsung panels, we can not know it.
Click to expand...

If you can prove they changed manufactures for display after the XX week I do agree, but there's any clue about that in my knowledge.

----------
Alucardx03 said:
If my image retention was only evident on a test, I wouldn't care. I think that's a stupid way to gauge IR as well. However, experiencing IR in normal, everyday use is where I draw the line. It's extremely disappointing, especially considering I've never experienced this on an iPhone, iPad, ACD, or even my rMBP.

I'm most definitely not the kind of guy that goes looking for problems-- but the IR was evident after 30 seconds of reading.
Click to expand...

In this case I would return it immediately.
On my Air I could see a faint retention for a few seconds after MINUTES on the test page, so there is any issue at all.
 
HeliTeknik said:
Is it 4G or Wifi device ? Can you give the production details ?

http://www.chipmunk.nl/klantenservice/applemodel.html
Click to expand...

It's a wifi model. Edit: here's the info

Nice Name: iPad Mini Retina
Family name:
Group1: iPadMini
Group2:
Generation: 2
CPU speed: 1.3GHz
Screen size: 7.9 inch
Screen resolution: 2046x1536 pixels
Colour: Space Gray
Production year: 2013
Production week: 43 (October)
Model introduced: 2013
Capacity: 32GB
Memory - flavour: xx
Factory: DL (China - Foxconn)

Max(IT) said:
I'm quite sure some of the gentlemen posting in this thread could be able to see image retention also in your unit :D
Click to expand...

I've got a fairly poor quality photo (taken with my iPhone) of the screen post-test if anyone wants to take a look? To be honest I was seeing that checkerboard plastered across everything I looked at for at least ten minutes, so my eyes have enough image retention problems of their own...
 
Last edited:
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