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Well, I've wanted to buy iPhones since they were first announced, but if delaying my purchase can send a message to Rogers in any way, then I'm all for it.

Actually, I'm going to check when my combined home/mobile contract with Rogers expires, and tell Rogers where to stuff it... (and that's something I usually save for only the worst of offenders). I mean, c'mon, Rogers, BELL HAS UNLIMITED DATA FOR $7/MONTH!!!

I'd love it if we could make Rogers' iPhone launch in Canada a failure, even though I want to see the iPhone here. It's about time someone stood up to the wireless rip-offs we've been putting up with for years.

Edit: To top it off, no family plan! ROGERS, HAVE YOU NO SHAME???
 
E-mail rogers and got this....

Thank you for taking the time to write to us, we appreciate your use of
online customer service.

In your recent email, you have informed us that you are disappointed
with the recently announced voice and data packages for the release of
iPhone 3G.

We are sorry to hear that our iPhone 3G voice and data packages are less
than you were expecting. We would like to point out that they do offer
more data and airtime than our traditional packages and they also come
with the added features of bonus text messages and visual voicemail.
However, we appreciate that this release has come with expectations from
our customers. At Rogers we are always aiming to improve service to
better meet the needs of our customers and we appreciate your feedback.
Your comments will be passed along for further review and consideration.
 
Well, I've wanted to buy iPhones since they were first announced, but if delaying my purchase can send a message to Rogers in any way, then I'm all for it.

Actually, I'm going to check when my combined home/mobile contract with Rogers expires, and tell Rogers where to stuff it... (and that's something I usually save for only the worst of offenders). I mean, c'mon, Rogers, BELL HAS UNLIMITED DATA FOR $7/MONTH!!!

I'd love it if we could make Rogers' iPhone launch in Canada a failure, even though I want to see the iPhone here. It's about time someone stood up to the wireless rip-offs we've been putting up with for years.

Edit: To top it off, no family plan! ROGERS, HAVE YOU NO SHAME???

YES. NOW is the best chance we've ever had to send the message. Think about it - there has NEVER been a launch this big in Rogers history. If they blow it, they will be the laughing stock of the industry, not only in Canada, but in the whole iPhone using/GSM world. The opportunity is NOW, so even if you are willing to pay these ridiculous prices, please wait until at least the 13th to make your purchase!!!
 
E-mail rogers and got this....

Thank you for taking the time to write to us, we appreciate your use of
online customer service.

In your recent email, you have informed us that you are disappointed
with the recently announced voice and data packages for the release of
iPhone 3G.

We are sorry to hear that our iPhone 3G voice and data packages are less
than you were expecting. We would like to point out that they do offer
more data and airtime than our traditional packages and they also come
with the added features of bonus text messages and visual voicemail.
However, we appreciate that this release has come with expectations from
our customers. At Rogers we are always aiming to improve service to
better meet the needs of our customers and we appreciate your feedback.
Your comments will be passed along for further review and consideration.
Yes, I just emailed them as well, and I suspect I will get a similar response. Can every Rogers customer on this forum also please email Rogers, and ask all of your family and friends to do the same? If you're really keen, like me, you could also threaten to cancel your service - that might get their attention! Oh, and be sure to remind them of Bell's $7/mo. unlimited data plan...
 
Look at this automated reply I just got from Rogers...

"Thank you for your inquiry. Due to an increase in email volume, it may
take us up to 5 business days to respond to your email. We apologize for
this inconvenience.

Your reference number is . Please keep this number for future reference.

Over 2500 questions and answers at your fingertips. Find the answers to
your questions today - visit www.rogers.com/FAQ."

Increase in e-mail volume...hmm...I wonder why...
 
No. They will not change anything. It will make them look like a bunch of amateurs that don't know what they are doing. They have to look strong for the investors. Don't you think they did a crapload of research to figure out these rates? If they change the rates, a whole bunch of people will have to be fired. Won't happen. Have you seen the rates in other countries? There are some pretty bad plans in other countries too. Do you think that Canada is the only country with god-awful rates?

For Rogers, it's about the "all ighty ollar".

Sucks- don't it?

How does changing rates = layoffs?

This reminds me of the oil crisis. Canada sells the US its oil for cheaper than us Canadians pay for it at our pumps!
 
:rolleyes:
Costco - often more expensive compared to Superstore
Safeway - often more expensive compared to Superstore, Save-on Foods, Thrifty Foods
Sears - limited selection, poorer quality yet not cheaper than Hudson's Bay.
Starbucks - Some people prefer Serious Coffee, Blenz, Mirage Coffee or Tim Horton's.

I'll keep my universal healthcare and slightly less corrupt government thanks.

As for this Rogers plan, I'm not too happy about it but it is better than before and Caller ID can be added on by itself outside of a value pack.

Comparing Costco to Superstore is like comparing a Macbook Pro to EeePC! Costco brought us brand name products at discount prices. You can keep Superstore and Thrifty Foods, I'm quite happy with Whole Foods taking over in Canada and bringing organic food to the masses.

Hudson's Bay as of Jan 2006 is an American company.

Starbucks brought upmarket cappuccino to the masses.

Less corrupt government? Sponsorship scandal ring a bell???

Universal healthcare is the only positive, too bad the average joe dies waiting in line for critical treatment ... or if they're lucky the Cdn govt flies them to the USA for immediate treatment.

You can be a proud Canadian without being ignorant to economies of scale. Bring in the big American companies and shake up the industry. Wonder what Rogers/Fido would do if AT&T, Verizon or Vodafone said they start up operations next month.
 

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Dang. This sucks.
The most ridiculous thing is that youll be paying 75 a month MINIMUM and you don't even get caller ID!!

So absolutely 0% chance they change the rates because of the negative reaction? lol

Don't you think people have been complaining about Rogers policies for years? That's why they have their infamous retentions dept.
 
Time to understand how business works.

Canada is larger than the US, yet, we got approx 30 million people. For a few million users (maybe less), a cell phone carrier has to build one of the world's largest network to offer the same kind of coverage and quality. Imagine the cost to revenue ratio.

That would be true IF the network served the entire area of Canada. However, if you travel between the major cities across Canada, you lose coverage between the cities. So, the number of cell towers per person is lower than the US, but not as much as you make it out to be. There are HUUUUUUUUUUUGE areas that do not have service since there are no cell towers.
 
Don't you think people have been complaining about Rogers policies for years? That's why they have their infamous retentions dept.

I never realized how bad they really are because I was never interested in a data plan until the iPhone! The browsers used to be so bad that I never even considered it after trying one.
 
I never realized how bad they really are because I was never interested in a data plan until the iPhone! The browsers used to be so bad that I never even considered it after trying one.

I made the mistake of adding a data plan last year and used it briefly in Europe. My smartphone had a data counter so I was tracking my usage. When I saw my bill I was shocked at how much I had gone over my estimates. I complained and they told me only their data counters are accurate but they have no way for me to check my usage on their website on the go. So it's a crapshoot when you get your bill. I still had to pay it despite my protests.
 
I made the mistake of adding a data plan last year and used it briefly in Europe. My smartphone had a data counter so I was tracking my usage. When I saw my bill I was shocked at how much I had gone over my allowance. I complained and they told me only their data counters are accurate but they have no way for me to check my usage on their website on the go. So it's a crapshoot when you get your bill. I still had to pay it despite my protests.

Sucks. This evening alone on my iMac I recorded (using SurplusMeter) that I've used 51.1 MB so far. This is only for a few hours of browsing! The 400 would be over so fast...
 
Sucks. This evening alone on my iMac I recorded (using SurplusMeter) that I've used 51.1 MB so far. This is only for a few hours of browsing! The 400 would be over so fast...

This is why I can't understand people who want to buy an iPhone without a good data plan. I love Apple products, but without a generous data plan the iPhone is not appealing. There are better products out there - slimmer, longer battery life, cheaper ... I'm not even going to try and buy one to unlock. No unlimited data, no iPhone for me!
 
That would be true IF the network served the entire area of Canada. However, if you travel between the major cities across Canada, you lose coverage between the cities. So, the number of cell towers per person is lower than the US, but not as much as you make it out to be. There are HUUUUUUUUUUUGE areas that do not have service since there are no cell towers.

Exactly GregoriusM! People with little business knowledge have been spouting that myth for years ... bigger country, less people so more expensive. As if the cell tower concentration is the same in Toronto/Montreal/Vancouver as any small town or remote area in Canada.

Anyone who's done a cross country road trip through the US can tell you the majority of Americans live in big urban areas too and there's tons of spotty coverage area.
 
Wonder what Rogers/Fido would do if AT&T, Verizon or Vodafone said they start up operations next month.

Probably sh*t themselves. If that happened im sure they would lose most of their customers.
I really want the new iPhone but if I lived in Canada I would put off buying it the first few days to screw them over. If enough people do this then they will need to reconsider their plans.
 
This is why I can't understand people who want to buy an iPhone without a good data plan. I love Apple products, but without a generous data plan the iPhone is not appealing. There are better products out there - slimmer, longer battery life, cheaper ... I'm not even going to try and buy one to unlock. No unlimited data, no iPhone for me!

Wow, I'm already at 125 mb for the evening. This is great...lol.
 
For that much money I should be able to show off...

How many times you are connected to a wi-fi network, how many times you really need to get connected on 3G. Come on, get real... Unless you want to impress people by showing a youtube clip at the beach. The 75$+tx+activation+911 is pretty close from 100$ and I still need the early 6 pm night unlimited. I had the 25$ for 4MB last month, some improvment here.



Realistically, this phone is half and half. Half hype. Half luxury. 100% necessary with unlimited data. I don't think it's fair to say because a phone has wifi access you should be restricted to curtailing your usage based on the hardware.

I know tonnes of people who choose not to use a laptop on the fly, and only at a desk. Just because it's able to be moved, does that mean you have to use it the way it's designed? Steve Jobs said it himself, all these devices are computers. So what!? It's how a user chooses to use the device is of consequence. (paraphrasing).

The phone costs a lot. The phone should be something you should be able to 'show off' if it's in your interest to do so. I don't searching for wifi hot spots is something you want to do in a sketchy part of town, when you may be trying to get directions home, or get your bearings about yourself. So if it means I'm restricted to work, home, and Starbucks (which uses Bell Hot Spot), does that mean I am relegated to those places, and not the beach?

I honestly would use it on these places only. But a late night coming home? I'd love to check the news, while driving back from dinner (while not driving of course), and avoid doing that when I get home.

To each his own. And yeah, I guess Rogers has a right to charge what they want, but quite honestly, it's not fair that they're being so vicious in their approach to customers who are going to sign a 3-year contract (although I haven't heard much about this "likelihood").

I simply don't think that these costs will be appropriate for a market that has current CDMA competitors offering unlimited data for $15. I think Rogers charging $20-$25 (in addition to current plans) would be a fair deal. But because they're insisting on changing consumer usage, there will be a large aversion towards this product in Canada.

Expect a good deal of people waiting for the phone rates to drop, not committing to a data plan with Rogers/Fido just yet. People have been waiting a year for a phone that's going to be useless on the network 3G (HSDPA) != 2.5G (EDGE). I think it's also unlikely that Apple will allow 1st Gen AT&T iPhones onto the Rogers/Fido network without a revenue agreement providing some revenue to AT&T.

Basically this is the same problem that Merlin Mann speaks about but doesn't get much airtime for: "Understand the user's needs, and you will make money. Ignore the behaviour, and you will get a lot less."

I think Rogers/Apple can make a TONNE of money on this phone provided they realize that the phone is nothing without good data service (something that Apple gets 'i'-Phone? hUh? See what I did there?), customer service, billing, and an easy experience getting issues resolved (namely data issues which will be rampant going forward).

Rogers can barely manage 10 digits heading from one tower to your phone, so what gives me comfort with variable data ? Hmm? Do I really trust Rogers to handle web pages? Data packets on 2 radios? ReallY!? I doubt it. Expect overages, expect them frequently, but don't be surprised, because Rogers has a poor system of managing their billing records.
 
What do you all think of this article? Specifically - "Rogers said data-less plans for the iPhone, with just voice and basic text, will start at $15 a month." Any truth to this?
 
What do you all think of this article? Specifically - "Rogers said data-less plans for the iPhone, with just voice and basic text, will start at $15 a month." Any truth to this?

Anything is possible with Rogers. If you read their terms and conditions, for $15 your iPhone is only equipped with vibrating ring, any audible ringtones will be another $6.95/month. Texting is only using characters A-Z, no emoticons, that's an extra $0.50 per text.
 
Anything is possible with Rogers. If you read their terms and conditions, for $15 your iPhone is only equipped with vibrating ring, any audible ringtones will be another $6.95/month. Texting is only using characters A-Z, no emoticons, that's an extra $0.50 per text.

lol, nice. Right now I'm with Telus (contract expired, though) and I'm paying around 33$/month (tax in with all the hidden fees) and I'm getting the biggest load of garbage ever. 100 minutes, 1000 weekend, no SMS deal, no caller ID, but I do have voicemail. I go over so many times. I got this plan 2 years ago and my needs have changed since then and I never bothered calling up to get a better plan because it's expensive enough. Maybe with Robbers I'll be able to keep my same lousy plan but at least use an iPhone, haha.

The battery on my RAZR lasts a day at most, and I don't feel like buying a new battery this time.

Edit: OK, I'm spending way too much time on MR. Enough for today...
 
yuck. call telus retentions department and complain :) you can get a MUCH better deal than that!! check out the forums on redflagdeals.com and do a search on the telus 17.30 plan. you'll be surprised :)

lol, nice. Right now I'm with Telus (contract expired, though) and I'm paying around 33$/month (tax in with all the hidden fees) and I'm getting the biggest load of garbage ever. 100 minutes, 1000 weekend, no SMS deal, no caller ID, but I do have voicemail. I go over so many times. I got this plan 2 years ago and my needs have changed since then and I never bothered calling up to get a better plan because it's expensive enough. Maybe with Robbers I'll be able to keep my same lousy plan but at least use an iPhone, haha.

The battery on my RAZR lasts a day at most, and I don't feel like buying a new battery this time.

Edit: OK, I'm spending way too much time on MR. Enough for today...
 
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