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Roll call - Oct. 4th - Oct. 10th original ship date

werked said:
You do understand that despite an original estimate of Oct 4-10 apple shipped to most on Sep 19-20. When doing this they updated the delivery date....so, your statement is worthless.
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Eleven, you don't need to be a logistics expert to realize that their has been a major screw up with these shipments. It's simple math and common sense. I'll go slow as not to confuse you.

1. I like many others received shipment notification from Apple and UPS on 9/19.
2. UPS sends many of us shipping notifications for 9/21 delivery
3. UPS then sends out update rescheduling delivery for 9/22
4. In the middle of the night on 9/21 UPS sends out cryptic email and updates most of us to No Scheduled Delivery Date Available
5. UPS 1st tells anyone who calls that delay is due to phones being held up in Customs in China for 2 days
6. UPS updates tracking to show that our phones are now in Korea, where they also spend almost 2 days in Customs if you called in to inquire
7. UPS sends out email delaying shipment again due to mechanical failures to some and severe weather delays for others
8. Today on 9/23 none of us have delivery dates. We also now know that most of our phones were never even in Korea and that the mechanical issues and severe weather delays were not real either.
9. Here comes the math part so get ready to count. UPS was contracted to provide World Saver 2-3 business day shipping. We received notifications that our phones shipped on 9/19 today is 9/23. We are not getting our phones today which makes 5 days. Tomorrow if we somehow get Saturday delivery will be 6 and Monday which is most likely scenario will make 8 days since we got shipping notifications.
10. Don't need to be logistics expert to know when you are being lied to and given run around. If everything was normal with out deliveries the shrimping notifications we got on 9/19 with delivery dates of 9/21 would have met the 2-3 business day shipping as promised.
 
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rayricepudding said:
Bump. I have this exact question, and posted it here: https://forums.macrumors.com/thread...-and-reserved-picked-up-in-store-how.2000501/

I want to know if anyone has reserved using the full-pay option, then switched it to another payment option in-store. I'm hesitant to cancel my pre-order without the certainty of getting the one in-store.
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You reserve the phone on the site. No payment or payment decision is required to reserve the phone. It just saves one for you and sets an appointment for pickup. You pay for the phone (or activate any payment process) in the store at the time you pick up the device.
 
largefarrva said:
Well seeing as how my delivery has always been today and if it's still across the pacific then obviously that date is not going to be met. So doing the right thing....yeah it's an appropriate statement here.
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Are you saying that you got a 09/23 delivery date at the time you pre-ordered in the wee hours of 09/09? You may be in the wrong thread.
 
dwfaust said:
Are you saying that you got a 09/23 delivery date at the time you pre-ordered in the wee hours of 09/09? You may be in the wrong thread.
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I have been posting in the other thread but this one has way more activity. Most of the people in that thread are posting here too since we are all basically lumped together since Monday.
 
Nothing but a bunch of finger pointing, UPS blaming Apple, Apple blaming UPS. I've been told so my lies by both Apple and UPS. Every rep you talk to has a different story, Apple will say deliver today, other rep says talk to UPS, and they say talk to UPS. UPS says talk to Apple. Nobody knows. I can only guess that the issues were a result of plane capacity which is why they needed to re-route to HKG. They came up with all of those BS delay reasons, weather, mechanical because they dont have an Exception code for "Plane Capacity Full". Unlikely we see these until next week.
 
UASteph said:
You're right when it comes to keeping perspective. We can all use that reminder. :)

However, I can't speak for everyone else, but I paid extra for expedited shipping, meaning 2-3 business days to delivery after shipment. Once the phone ships, that kicks in regardless of Apple's original estimated date. I consider it late once we hit the fourth business day, which we have. If UPS can't meet their own guarantee, it's their responsibility to make that right, whether it be delivering on Saturday or working with Apple to refund the shipping cost.

Also, from what I've seen, an awful lot of those weather/mechanical issues cropped up on the third business day. Seems a bit convenient, but I'll hold off on the conspiracy theories for now. ;-)
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Oh - for what it's worth, I have a 9/23-9/27 original shipping estimate from Apple. I came over here b/c there was more traffic for the #801 crew, and y'all seem like a fun group. :cool:
 
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OMG- did she mean to put fu**ing!? She said funking--!? :p
 

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No_Ragrets said:
Can we all just agree FedEx is 100 times better? I've never had a bad experience with them. UPS always has some sort of issue.
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I'd have to disagree wit this. Not to defend UPS but FedEx over the years has screwed up more of my deliveries (not delivered, left at wrong house/biz, or I get other peoples packages) than UPS ever did. This is most likely a huge task for UPS and all it takes is one hiccup to create a huge mess.

Hey we should just be lucky that Apple doesn't use USPS. You'd wouldn't have a clue where your package is until its delivered. Their tracking system is a joke.
 
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srazz said:
I'd have to disagree wit this. Not to defend UPS but FedEx over the years has screwed up more of my deliveries (not delivered, left at wrong house/biz, or I get other peoples packages) than UPS ever did. This is most likely a huge task for UPS and all it takes is one hiccup to create a huge mess.

Hey we should just be lucky that Apple doesn't use USPS. You'd wouldn't have a clue where your package is until its delivered. Their tracking system is a joke.
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Ironically, i've never had issues with the USPS in the last five years. Never any issues like these crazy things... And i can track it better than UPS seems to.
 
Denpech said:
Anybody see movement for iPhone with October 4-October 10 delivery window? Mine has been processing since I pre-ordered on September 9. (Black iPhone 7+ 32 Gb T-Mobile) I know I need to be patient but it's just so hard. I placed an order on September 9 at 00 hours 22 minutes
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Still processing here. It's just a phone so it truly is a first world problem that really doesn't matter, but I have to admit it's pretty annoying when my buddy uses the app yesterday to find one in store locally and walks out 10 minutes later with a phone.
 
srazz said:
I'd have to disagree wit this. Not to defend UPS but FedEx over the years has screwed up more of my deliveries (not delivered, left at wrong house/biz, or I get other peoples packages) than UPS ever did. This is most likely a huge task for UPS and all it takes is one hiccup to create a huge mess.

Hey we should just be lucky that Apple doesn't use USPS. You'd wouldn't have a clue where your package is until its delivered. Their tracking system is a joke.
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See now I disagree with your comment on USPS. I have a lot of things shipped via the postal service and even when there is a problem I've gotten my package. Plus, I know the way they operate much better and can more accurately predict when my package will get here.

Now, outside the US, USPS relies on foreign post offices, which may or may not suck.

Either way.. UPS should have been able to handle this, and if they couldn't, honesty would have been the best plan.
 
So what flight are our phones on again if we want to track via flight aware? My flight left Chek Lap Kok, HK @ 7:12 PM today.
 
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