I'd say the ratio is more like 5 incidents for one million shipped phones. I am sure someone (the consumer product safety authorities) has a fairly accurate count on this.
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Samsung Halts Production of Note 7 After Replacement Phones Explode [Updated]
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It's an article on what they thought happened and might explain things as of mid September when that article was written. If Samsung truly replaced all batteries in the newly issued "safe" phones that apparently are still exploding, then something else may be at play that has yet to be identified.
I'm really disappointed. I bought the Note7 on launch day (coming from an iPhone 6+).. it's a fantastic device (apart from the whole it explodes bit). I was really pulling for Samsung to come through after this first recall... but now I'm just fed up. Ordered a OnePlus 3 to use as my primary until next year's flagships are released.
Same to you.
I'll let you know by the end of today if history wrote that.
Actually, Samsung ,as a company, made a profit, even with the phone screwup. They make so many other things, and provide so many parts (including to Apple), that this phone fiasco is probably just a blip on their radar.
They only banned it in cabinet meetings. There's a reason why people always read the entire headline and not the 1st couple of words.
They sold billions of dollars of companies to shore up their quarterly
From http://www.nytimes.com/2016/10/11/business/samsung-galaxy-note-fires.html?_r=0
"Samsung has temporarily halted production of the Galaxy Note 7, a person familiar with the decision said on Monday, amid reports that a number of the devices had caught fire."
And:
"Samsung made the decision to halt production for consumer safety reasons and in cooperation with the authorities in the United States and China, according to the person familiar with the process."
Seems pretty solid.
"In a disclosure to the South Korean stock exchange later Monday, Samsung said it was 'temporarily adjusting the Galaxy Note 7 production schedule in order to take further steps to ensure quality and safety matters.' It said it hoped to provide an update within a month."
Lol. Don't wait up.
5 confirmed incidents thus far. The number will only climb as these devices remain in the field. Unless they can determine root cause and what percentage of devices or batteries have this flaw, no-one will actually know what the actual failure rate / risk is.
I said COULD. I never said they would.
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The smartphone business is still a good chunk of their profits though.
I think it refers to the fact that their most feature packed and celebrated model (until the explosions) is now pretty much dead as a product. In the days leading up to its debut there were numerous people posting about how the Note7's beautiful design and innovative feature set were drawing them away from Apple. I'm one of them, it also got my husband to switch from IPhone to the Note 7 for his daily driver, with many of our friends also expressing an interest in doing the same even AFTER the recall, when people assumed Samsung could and would make it right and many people reported the replacements working even better than their first Note7's. But now...no, it's not going to happen.
I think everyone will forget about the Note 7 issues in a month or so. No one outside of the internet really cares. If this happened to Apple then the company would be a smoking crater already and there would be congressional hearings that Tim Cook would be forced to attend. Samsung will make it out of this just fine.
I'm sure it's been said, but if this were Apple, the Earth would literally stop immediately on its axis. The media hysteria would be unlike anything we've ever seen. Incredible.
There are several more cases outside US. I googled.
[1] China. 1 confirmed case and several unconfirmed cases.
http://money.cnn.com/video/technolo...be-catching-fire-in-china.cnnmoney/index.html
(Sep 27, 2016. Replacement Note 7 exploded at home)
[2] Taiwan. 1 confirmed case.
[3] South Korea. 4 confirmed cases.
(Oct 10, 2016. Replacement Note 7 exploded in a University Campus)
Samsung was trying to cover up the Sep 30 incident in S. Korea but it looks failed. They issued an inspection report within 2 hours after they received the phone from the victim. Samsung claimed it's caused by two external impacts. Nobody, however, believe the report because the phone(front glass/back glass) was in good condition.
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Don't think so, this is going to continue as long as there are Note 7's out there. People will also be very cautious even if or when the note 8 is released.
Daily Mail article on iPhone bending slightly - 2,100 comments
Daily Mail article on Note 7 halting production because phones have been exploding left right and center - 18 comments
¯\_(ツ)_/¯
Normally I'd agree with this. But thing is, from people I've spoken to who don't know really anything about phones and technology, you can bet they've ALL heard about the 'exploding Samsung phone'. That's because it's headlining around the world, not just on internets. This is really bad for the company's brand image.
The only silver lining for Samsung, MAYBE, is that this is all happening as history's most surreal presidential race plays out.
Just read this on BBC:
Eric Schiffer, a brand strategy expert at Reputation Management Consultants, said the company needed to take action to limit the harm to its image.
"If the Note 7 is allowed to continue, it could lead to the single greatest act of brand self-destruction in the history of modern technology," he said.
"Samsung needs to take a giant writedown and cast the Note 7 to the engineering hall of shame next to the Ford Pinto."
In 1977, the Pinto was the subject of a then-record US recall to address safety concerns.
People cannot be serious.. defending the company which sold an exploding phone and then replacing it with another exploding one claiming it was fixed with the argument like:
"How's the Apple Watch doing? Oh wait. It just got banned in the UK for security reasons just recently. Google it."
"Samsung has done everything to rectify the issue"
"Actually, Samsung ,as a company, made a profit, even with the phone screwup. They make so many other things, and provide so many parts (including to Apple), that this phone fiasco is probably just a blip on their radar."
This is not even an Apple vs Samsung thread, any company who has the "courage" to sell twice an exploding device should not be defended, no matter the brand!!
Arguing that Samsuns is doing the right thing just because a competitor watch has been banned (and not for "safety" issue) is plain stupid as it is claiming that "they still make money"....well yeah they do, but that does not excuse their actions!
"How's the Apple Watch doing? Oh wait. It just got banned in the UK for security reasons just recently. Google it."
"Samsung has done everything to rectify the issue"
"Actually, Samsung ,as a company, made a profit, even with the phone screwup. They make so many other things, and provide so many parts (including to Apple), that this phone fiasco is probably just a blip on their radar."
This is not even an Apple vs Samsung thread, any company who has the "courage" to sell twice an exploding device should not be defended, no matter the brand!!
Arguing that Samsuns is doing the right thing just because a competitor watch has been banned (and not for "safety" issue) is plain stupid as it is claiming that "they still make money"....well yeah they do, but that does not excuse their actions!
Holy schnikes! Five confirmed cases within the first week. What would the number be after a year with millions in the wild?
Last week a a few here were citing as an authority Samsung's press release which explained that the issue was the proximity of the cathode and anode in the batteries, which have since been replaced. Hopefully the replacement phone fires will convince them that corporate press releases are not to be trusted.
It may well be that the replacement batteries have the same issue, but I doubt it. Lithium battery fires are usually the result of charge/discharge conditions. Not always, but usually. Samsung do some tricks with wireless fast charging that may stress the batteries beyond reasonable limits. Some day we'll know the answer.
Last week a a few here were citing as an authority Samsung's press release which explained that the issue was the proximity of the cathode and anode in the batteries, which have since been replaced. Hopefully the replacement phone fires will convince them that corporate press releases are not to be trusted.
It may well be that the replacement batteries have the same issue, but I doubt it. Lithium battery fires are usually the result of charge/discharge conditions. Not always, but usually. Samsung do some tricks with wireless fast charging that may stress the batteries beyond reasonable limits. Some day we'll know the answer.
Nope. Bends and touch disease can be forgotten. Phones that burn down your house while you sleep in it are seared into the public's memory. The Note 7 is done.
Well, I suppose it's possible that the iPhone 7 may see a few more sales because of this, but I suspect that unless folks are really chasing water resistance, the new Pixel will probably benefit from this the most. Mainly because for most people it's just easier to stay within the environment they're used to.
But I'll bet Google are really pleased with their timing on that release.
But I'll bet Google are really pleased with their timing on that release.
Samsung will just make it fine, because the Korean government doesn't have the b**** to bring them to hearing... I think they contribute a huge % of the South Korean GDP, so yes they can screw up, but they will just be fine.