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It could be the way the processors are designed and perhaps Android permits some processes to run amok that ramp up heating. My husband ran into issues of processes quietly running rogue in the background, undetected, that caused severe battery drain on his S7 Edge. Other people have experienced that as well.

Yes, my son had a similar issue the other day, very hot phone (Galaxy S6), depleted battery. It turned out to be the BB-8 app he wasn't aware was still running that decided to go berserk, and Android let it. Phone multi-tasking done wrong.
 
Such a shame. It's a kick ass phone. Samsung needs to write this off as a loss and start production on note 8. Or perhaps rebrand the entire note series to something else.
 
Yes, my son had a similar issue the other day, very hot phone (Galaxy S6), depleted battery. It turned out to be the BB-8 app he wasn't aware was still running that decided to go berserk, and Android let it. Phone multi-tasking done wrong.
Oh no. Does he have the little BB-8 droid? I have one and just bought my daughter her own. We are running the apps on iPhones. Did he just forget to turn off the app or was it running undetected?

The thing about what happened to my husband with battery drain was that the apps did not appear to be running. Meaning they were not showing up as tasks you could close out with the task switcher or whatever the little button to the left of the home button is called. He had to install an app that could catch the app processes running rogue in the background despite appearing closed and shut them down.
 
I know this isn't something any company or retailer would want to advertise or publicize, but has anyone heard even a rumors of any Note 7s catching fire in any retail store or in transit from the factories?

I haven't and I wonder what the X factor is that the phones, as far as I know, only experience the issue in the end consumer's possession.

Is the issue directly related to the processor running apps in the background and drawing current from the battery since the phones can catch fire while not even being charged and in sleep mode? I don't remember reading about phones being powered OFF and catching fire. If someone could verify this, that'd be great.
 
Oh no. Does he have the little BB-8 droid? I have one and just bought my daughter her own. We are running the apps on iPhones. Did he just forget to turn off the app or was it running undetected?

Yes he's got the little BB-8 (and loves it). As far as he told me, when he was done playing with the BB-8 he just quit the app and put the phone in his pocket.
 
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I know this isn't something any company or retailer would want to advertise or publicize, but has anyone heard even a rumors of any Note 7s catching fire in any retail store or in transit from the factories?

I haven't and I wonder what the X factor is that the phones, as far as I know, only experience the issue in the end consumer's possession.

Is the issue directly related to the processor running apps in the background and drawing current from the battery since the phones can catch fire while not even being charged and in sleep mode? I don't remember reading about phones being powered OFF and catching fire. If someone could verify this, that'd be great.

I believe the SWA phone was powered off in his pocket, if I am not mistaken.
 
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It's really a shame. Specs, design, and feature the Note 7 is the best phone in the world.
 
5 confirmed incidents thus far. The number will only climb as these devices remain in the field. Unless they can determine root cause and what percentage of devices or batteries have this flaw, no-one will actually know what the actual failure rate / risk is.

And as stupid as it sounds, I know people with the note 7 who don't want to pick another phone or get it replaced as they like it as it is... Screw that
 
Just kill the Note 7 and move on. I feel like if any more Note 7's catch fire all of their phones will be synonymous with catching fire.
 
I think it refers to the fact that their most feature packed and celebrated model (until the explosions) is now pretty much dead as a product. In the days leading up to its debut there were numerous people posting about how the Note7's beautiful design and innovative feature set were drawing them away from Apple. I'm one of them, it also got my husband to switch from IPhone to the Note 7 for his daily driver, with many of our friends also expressing an interest in doing the same even AFTER the recall, when people assumed Samsung could and would make it right and many people reported the replacements working even better than their first Note7's. But now...no, it's not going to happen.

Sure but I don't think the Note 7, selling in the numbers it is (or rather was) is the iPhone's competition. That would be the S7/S7 Edge, the latter of which is one of the very few phones I've picked up in a store and said to myself, "Hmm. Maybe..." . It was a thought quickly dismissed when I consider it has no place in my aTV, rMBP, iPad, Apple Watch cadre of devices but still, it had me for a moment there :oops:

daily driver
Don't go down this road Grumpy Mom. Normal people have phones, not daily drivers. Only crazies like @MRU have daily drivers (please note this isn't intended as an insult. In my estimation MRU is simultaneously both the most sane and insane poster on the forums, but certainly one of the best. MRU for mod!! ;))
 
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That's still thousands of Note 7 phones in the world that could explode.
You are being kind. Samsung recalled all Note 7's because they had no idea which ones would fail. They had no date range or build numbers to lock this down. They needed them all back. They figured it out and the replacement are failing. That means they don't have a clue about the percentage that are bad. All they can reference is publicly noted bombs/fires.

People shouldn't defend the .01 number or else people will think it is safe. Please replace your Note 7. Get a Galaxy if you hate Apple. Just send your Note 7 back before we read about deaths instead of burns.
 
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Just kill the Note 7 and move on. I feel like if any more Note 7's catch fire all of their phones will be synonymous with catching fire.

I can see the whole Note line ending there, and the next phone will be a new design with a new fresh name in the hope they can distance themselves from this issue. What I do hope it does is hasten the replacements for the Lithium cells that we keep hearing about, but never see. With the combined weight of Apple and Samsung driving it, I'd like to hope one of the new technologies out there can come up with a winner
 
hmm, if this leads to a big sale by christmas I'll get one. Not a fan of big phones but always wanted to test this out as a compact sketch pad. Just not paying 800 for it.

As for Samsung, this will not do much. Most people got the Galaxy S7 (or the On5 and the other 100 phones they make) that is what they will judge them on. Nobody has ever said to me - they will not get an iPhone SE because of the problems people are having with some other iPhone they have no plans on buying.
 
Well, I suppose it's possible that the iPhone 7 may see a few more sales because of this, but I suspect that unless folks are really chasing water resistance, the new Pixel will probably benefit from this the most. Mainly because for most people it's just easier to stay within the environment they're used to.

But I'll bet Google are really pleased with their timing on that release.


I would be inclined to agree with you, except that the Pixel will be a Verizon exclusive. Google may have shot itself in the foot with that one.
 
Why is this only happening in the US? Seems strange no reports of fires elsewhere. Maybe it's only that batch that's affected?
It's not, the story even stated it's happening all over. China was the first to complain that the replacement phones were exploding. Samsung refuted that the China consumers were setting their phones on fire because they were upset the recall didn't happen there since they only received the replacement phones.
 
When you make cheap crap year after year, it's going to catch up with you sooner or later. After this fiasco, what kind of person would even consider buying a Samsung phone? There are MANY companies making smart phones these days. Even if you prefer Android to iOS (for some crazy reason), you still have choices other than Samsung. This company's time has come and gone. Time for them to go the way of the dodo bird. I'd sooner buy a phone made by Microsoft or Google than Samsung. In fact, I don't think I'd even buy another Samsung TV in the future. If that explodes, my whole house will be up in flames!
 
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When you make cheap crap year after year, it's going to catch up with you sooner or later. After this fiasco, what kind of person would even consider buying a Samsung phone? There are MANY companies making smart phones these days. Even if you prefer Android to iOS (for some crazy reason), you still have choices other than Samsung. This company's time has come and gone. Time for them to go the way of the dodo bird. I'd sooner buy a phone made by Microsoft or Google than Samsung. In fact, I don't think I'd even buy another Samsung TV in the future. If that explodes, my whole house will be up in flames!

Honestly you can pry my Samsung SSD's from cold dead hands (I just hope that never becomes literally true and I have no reason to suspect it will). The smartphone brand is damaged though, not just "Note" but also "Galaxy" I suspect. "Galaxy" is such a valuable brand to this point in time but I do wonder if its time for them to consider something else.
 
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