Samsung Mocks iPhone's Camera, Lack of Headphone Jack, and More in Latest Galaxy S9 Ads

[Shanghaichica]

seems like they don't have anything worthy of talking about other than a aux port and a charger that is probably only like 10 minutes faster than the iPhone charger. but hey it's 10 minutes
[doublepost=1532273310][/doublepost]

there were plenty of folks that thought those ads were stupid AF

Probably? Do you actually know? It’s more than 10 minutes. There are plenty of things they could talk about. I’m sure when Apple give us the fast charger with this years iPhone X fast charging will be ‘amazing’

 

[charlituna]

Clever marketing. What's their customer service like? Apple refused to repair my phone x. Had to get insurance involved. Shuttered my confidence a bit.

I highly doubt that apple refused to fix your iPhone X. not if it was a legit device. if it was already from your insurance they could have jacked it up with 3rd party parts. I've heard dozens of stories about that.

why do I feel like the part you aren't telling is that you damaged it and you are made that they refused to fix it for free.
[doublepost=1532273670][/doublepost]

For everyone referencing Mac vs PC ads that would only be relevant if these ads were comparing Samsung phones to the rest of the industry. But they’re not, they’re just comparing to iPhone.

the Mac/PC ads were speaking to two dominant OS in the industry. Samsung is doing the same. it's not their fault that only Apple can make iOS devices since Apple can't be legally required to share their software

 

[Shanghaichica]

I highly doubt that apple refused to fix your iPhone X. not if it was a legit device. if it was already from your insurance they could have jacked it up with 3rd party parts. I've heard dozens of stories about that.

why do I feel like the part you aren't telling is that you damaged it and you are made that they refused to fix it for free.

Yes they probably wouldn’t fix it under warranty and the poster is probably disputing that it was damage rather than a manufacturing defect.

 

[Sevanw]

I don’t think two iPhone 6s and an Apple watch from 2017 is the same as note 7 exploding and subsequently being recalled. But they might be using Samsung batteries, who knows.

Regarding the s9:

“iFixit Teardown Reveals Exploding Batteries in Samsung Galaxy S9 Plus”

Newly launched Samsung Galaxy S9+ is found to have batteries similar to the ones in Note 7, which exploded due to overheating. The claim was made by iFixit in its teardown of Samsung’s latest smartphone.

https://www.technobezz.com/ifixit-teardown-reveals-exploding-batteries-in-samsung-galaxy-s9-plus/


This happened last week to the s9.

“Samsung Galaxy 9 phone catches fire, burning Odessa man”

“An Odessa man hit record as his girlfriend's Samsung Galaxy S9 started smoking. Just 24 hours before the phone burst into fire, Dave Warden III and his girlfriend were on a flight.
Warden's smoking phone incident could be the first publicly reported case since the Note 7s notorious exploding problems back in 2016.....The Note 7 exploding fiasco caused the largest phone recall in history with around 2.5 million Note 7s recalled globally. The phones were banned from flights. It also wiped out billions of dollars in profits for Samsung.”

https://www.abcactionnews.com/news/...samsung-phone-catches-fire-burning-odessa-man

Here is the video:

In June (this year as well) a womens car burned down by either a galaxy s4 or galaxy s8.
"Woman says Samsung phone exploded, totaled car"
https://www.wsoctv.com/news/local/woman-says-samsung-phone-exploded-totaled-car/766517399
http://www.zeebiz.com/companies/new...r-woman-escapes-inferno-in-nick-of-time-50634

In March an s7 exploded. Again 2018.

"Mesa woman's Samsung phone exploded on nightstand"
https://www.12news.com/article/news...ung-phone-exploded-on-nightstand/75-532587706

The note 4 was recalled last year as well.
https://mashable.com/2017/08/16/samsung-galaxy-note-4-recall-fire-risk/


And it’s not just thier phones.

“If people were here, especially my kids, it could have been deadly,” Nuree told local ABC affiliate WFAA8. “How can a washing machine just blow up?”
https://www.digitaltrends.com/home/samsung-washing-machine-explosion-texas/

Anyway all of these are in 2018 except for the note 4 recall that was the end of last year.

OMG OMG OMG!!!! It seems you discovered something all the tech sites missed!!! You should continue more of your amazing investigative work and head to your local news outlet with your findings. Just imagine how many lives you can save from these dangerous Samsung phones. I mean it's all on the internet, so there is no way any of this is not true. Right?!?!?! Hurry, hurry, the kids!!!!

 

[Keirasplace]

Maybe its not supposed to change the "mindset" of the average iPhone user.


Which is why the folks here are getting so irate. Nothing stings as much as the truth.

And before I get accused. I'm a happy owner of of MacBook Pro Retina Late 2013, and iPhone 6s, an iPad 4 as well as a company-issued iPhone SE. So yeah, I (used to) like Apple products a lot. But there is nothing in the new offerings that would really incite me to upgrade. I'll be keeping them dear apple devices until they're worn down to the core (pun intended).

The irony is that I bought them when I was still a student and money was scarce and when each year's new release would leave me out counting my beans to figure out if I have enough money to upgrade. But now, that I actually work and have the money, there's no reason to upgrade. This is mainly because of the decreased functionality of the devices: lack of magsafe, lack of various ports, no audio jack - in other words the overall experience commonly referred to as "the dongle nightmare".

Yeah, call me a drama queen, but I know myself well enough to know that I will forget the dongle when I need it 50% of the time. In Europe, you can't use wireless headphones on most of the flights, so if you fly a lot, wired it is. Provided you have the dongle with you, of course. And the fact that we are still talking about audio jack years after Apple removed it shows that Apple was not only ahead of its time but also ahead of themselves to drop it from the device.

And as for the ads. Well, I find them mildly amusing. They're not as funny as the old PC vs. Mac ads, but they have their charm, which - I admit - may be lost on some people who tend to take themselves too seriously (a meaningful wink to my friends across the Pond).

As to their effectiveness, that I don't know. There seems to be a bunch of self-proclaimed marketing gurus on the forum here who preach that comparative advertising is a no-no. Advertising is not my professional domain, but I found the topic interesting and did a short research of scholarly articles on the subject. While I did not go into the details, a cursory reading revealed that the picture is not as clear-cut as those Advertising 101, Advertising for Dummies or simply your pop's or mom's wisdom would have you believe.

Hasn't it struck anyone as odd that Samsung has been doing those ads for years now. They're bound to have ways of gauging the effectiveness of their advertising campaigns. If those adds were not doing what they're supposed to be doing, they would probably have cut the funds at some point. So apparently they're achieving their objectives, whatever they may be.

Which, btw, is a very interesting topic. What is the objective of this advertising? For one, it gives a pat on the back of anyone who bought a Samsung product, providing positive reinforcement and promoting brand loyalty.

I doubt it is trying to change the "mindset" of the hardcore apple fan. From what I've seen on this forum, the typical hardcore apple fan has a tendency to deny the reality of their own experience. For them, Apple products are perfect and any complaints are an manifestation of the fault with the user (#you'reusingitwrong, #whowouldeverneedto..., #noone'sforcingyoutouseappleproducts). They are unable to acknowledge that a buyer may consider tradeoffs between different features and that they might, for example, decide to buy apple to stay within the ecosystem while strongly disliking some aspects the new hardware solutions. But while most apple users are susceptible to apple glamour (which is very effective at promoting brand-loyalty), they are not blindly beholden to Apple. For them, there is a tipping point somewhere down that road. Those adds are good at sprinkling some salt in the wounds of those users who have just bought their new iPhone and have discovered the minor downside of "dongle life" or other aspects of the phone.

Will that person go and swap their iPhone for a Samsung the next day? Unlikely. But they will be reminded that there are other options out there (a notion that is as alien as it is blasphemous to the average apple fan). The will also be reminded of those minor inconveniences every time they see the ad, instantly remembering the negative emotions associated with their most recent experience when they didn't have the dongle on hand. There is a reason why Samsung doesn't showcase their product in this ad. They don't want their products associated with that experience. They will have a separate, up-beat ad to focus on their phones. Maybe they'll even screen it one or two ads after the Apple-bashing ad, letting the viewer gently draw their own conclusion.

That doesn't sound like a cracked-up approach to me.

All I hear from you is a whole good ol' "Apple buyers are Isheep" accusation in a crapload of blah blah blah, with the usual "above the fray" writing style seen in button pusher trolls.... Why the hell are you even on this site Bud.
But hey, that's just my opinion of you hmmmm.

This is a very bad commercial full stop, simply because it seems to be trying too hard and won't actually sound true to people who actually use Iphones. Same thing as the Iphone users always need to be close to a charger commercial they once ran, when there was very little difference in battery life of the actual phone. Something close to truth sells and this isn't it.

 

[Icy1007]

WHAT ARE YOU TALKING ABOUT!! These are FANTASTIC! Remember Apple vs PCs? How stupid Microsoft became and how Apple just rolled over them? Samsung is using Apple's old tactics now that Apple has become the new Microsoft.

Dongles? Tim.. can swallow all the dongles he wants for all I care about.. And the fast charger!!! SO ON POINT!!!

What is embarrassing are those who can't see where Apple is failing. But guys, don't worry.. You may not like dongles, nor like the fact that fasters chargers don't come with the flag ship product.. but SHARES are Up! So you all just accept what Tim and Siri (if siri is working) tells you!

The difference is that Apple told the truth in all of those Mac vs PC commercials. Samsung regularly lies and uses incorrect information in their commercials.
[doublepost=1532278299][/doublepost]

Samsung spend more money on R&D than Apple.
Apple would rather let other companies do all the ground work and only invest in a technology once it’s matured or better still just buy a smaller company that has already developed the tech. Siri, Touch ID, Face ID.

Wow, everything you just said is wrong.

 

[Shanghaichica]

The difference is that Apple told the truth in all of those Mac vs PC commercials. Samsung regularly lies and uses incorrect information in their commercials.
[doublepost=1532278299][/doublepost]
Wow, everything you just said is wrong.

No it’s not. Samsung do spend more money on R & D and Apple did purchase Touch ID, Face ID and Siri. We can argue about Apple getting credit for the implantation of these technologies but they bought them from smaller companies.

I also fail to see how saying the iPhone X doesn’t have a headphone jack is a lie or that the fast charger is not included in the box of the iPhone X is a lie.

 

[kdarling]

Well he does have a “point”. It was true that note 7s spontaneously combusted with Samsung’s rushed/poor battery design.

No, that was a story made up by the internet echo chamber.

As determined by independent investigations, the fire problem was caused by manufacturing mistakes made by the battery makers,

“iFixit Teardown Reveals Exploding Batteries in Samsung Galaxy S9 Plus”

More internet click bait nonsense.

Newly launched Samsung Galaxy S9+ is found to have batteries similar to the ones in Note 7, which exploded due to overheating. The claim was made by iFixit in its teardown of Samsung’s latest smartphone.

iFixit said the batteries were the same voltage (of course) and Ah.

Other sites took such similarity and ignorantly claimed they must therefore be bad batteries.

 

[EdT]

Maybe its not supposed to change the "mindset" of the average iPhone user.


Which is why the folks here are getting so irate. Nothing stings as much as the truth.

And before I get accused. I'm a happy owner of of MacBook Pro Retina Late 2013, and iPhone 6s, an iPad 4 as well as a company-issued iPhone SE. So yeah, I (used to) like Apple products a lot. But there is nothing in the new offerings that would really incite me to upgrade. I'll be keeping them dear apple devices until they're worn down to the core (pun intended).

The irony is that I bought them when I was still a student and money was scarce and when each year's new release would leave me out counting my beans to figure out if I have enough money to upgrade. But now, that I actually work and have the money, there's no reason to upgrade. This is mainly because of the decreased functionality of the devices: lack of magsafe, lack of various ports, no audio jack - in other words the overall experience commonly referred to as "the dongle nightmare".

Yeah, call me a drama queen, but I know myself well enough to know that I will forget the dongle when I need it 50% of the time. In Europe, you can't use wireless headphones on most of the flights, so if you fly a lot, wired it is. Provided you have the dongle with you, of course. And the fact that we are still talking about audio jack years after Apple removed it shows that Apple was not only ahead of its time but also ahead of themselves to drop it from the device.

And as for the ads. Well, I find them mildly amusing. They're not as funny as the old PC vs. Mac ads, but they have their charm, which - I admit - may be lost on some people who tend to take themselves too seriously (a meaningful wink to my friends across the Pond).

As to their effectiveness, that I don't know. There seems to be a bunch of self-proclaimed marketing gurus on the forum here who preach that comparative advertising is a no-no. Advertising is not my professional domain, but I found the topic interesting and did a short research of scholarly articles on the subject. While I did not go into the details, a cursory reading revealed that the picture is not as clear-cut as those Advertising 101, Advertising for Dummies or simply your pop's or mom's wisdom would have you believe.

Hasn't it struck anyone as odd that Samsung has been doing those ads for years now. They're bound to have ways of gauging the effectiveness of their advertising campaigns. If those adds were not doing what they're supposed to be doing, they would probably have cut the funds at some point. So apparently they're achieving their objectives, whatever they may be.

Which, btw, is a very interesting topic. What is the objective of this advertising? For one, it gives a pat on the back of anyone who bought a Samsung product, providing positive reinforcement and promoting brand loyalty.

I doubt it is trying to change the "mindset" of the hardcore apple fan. From what I've seen on this forum, the typical hardcore apple fan has a tendency to deny the reality of their own experience. For them, Apple products are perfect and any complaints are an manifestation of the fault with the user (#you'reusingitwrong, #whowouldeverneedto..., #noone'sforcingyoutouseappleproducts). They are unable to acknowledge that a buyer may consider tradeoffs between different features and that they might, for example, decide to buy apple to stay within the ecosystem while strongly disliking some aspects the new hardware solutions. But while most apple users are susceptible to apple glamour (which is very effective at promoting brand-loyalty), they are not blindly beholden to Apple. For them, there is a tipping point somewhere down that road. Those adds are good at sprinkling some salt in the wounds of those users who have just bought their new iPhone and have discovered the minor downside of "dongle life" or other aspects of the phone.

Will that person go and swap their iPhone for a Samsung the next day? Unlikely. But they will be reminded that there are other options out there (a notion that is as alien as it is blasphemous to the average apple fan). The will also be reminded of those minor inconveniences every time they see the ad, instantly remembering the negative emotions associated with their most recent experience when they didn't have the dongle on hand. There is a reason why Samsung doesn't showcase their product in this ad. They don't want their products associated with that experience. They will have a separate, up-beat ad to focus on their phones. Maybe they'll even screen it one or two ads after the Apple-bashing ad, letting the viewer gently draw their own conclusion.

That doesn't sound like a cracked-up approach to me.

The audio plug is something that I still consider important, no matter what anyone else thinks. I originally planned to buy a new phone last year, but I didn't because Apple removed the phono jack and obviously had no intention to bring it back. Bluetooth is a protocol of convenience, not quality. And on trips I don't need more things to pack or forget somewhere. For a brand which touted audio quality with their new HomePod speakers they sure haven't put the hardware where their mouth is when it comes to phones.

I bought into the Apple-verse in 2008. I got an iphone 4s, later in the year bought an iMac, and along with the iMac I bought a Time Capsule router for my home network. Setup was easy, performance, while probably not the very best possible, was way above average, and software upkeep on all of these devices was pretty simple. Over the following few years I purchased 2 Macbook computers (2011 and 2013) and 3 ipads, 2 of which I still have.

I purchased, in 2016, a new iMac. A 5k 27 inch, with 32 GB of memory. I had a LOT of setup problems, and I was going from an Apple computer to a new Apple computer. If I try to do any video editing with this computer the fans kick in and it howls. I could not purchase a version of this computer with a complete SSD drive, I could only get a combo solid state/platter drive where the access speeds of the platter disc was run of the mill. And software options are disappearing. Companies are making Windows or Linux software for video and CAD software, and either have an old but still supported Apple version or they've dropped Apple entirely.

Their new computers have few ports, even their 'Pro' models, the latest ones are only catching up spec wise to products that competitors have had out for many months, and as the keyboard situation points out the famous Apple quality build isn't what it used to be. And it DID use to be better than other manufacturers computers, laptops and touchpads.

They've gotten out of the monitor and router business as well and in all likelihood this means that Time Capsule is on borrowed time as they try to force people to use their cloud service for backup. Not everyone lives in Cupertino, some live in areas where there is only one provider, even slow connections are expensive and data caps exist.

On Apples phone options, I am indifferent on the notch on the new iPhones and using Face ID, the fact that iPhones have less memory doesn't bother me (yet) because the performance and faster processor has made the iPhones superior in performance, although the gap seems to be shrinking. OLED isn't something that I need to have, or something that I would avoid. But Apple seems to be making a lot of phone decisions not based upon quality of product or services, but on making more money for Apple companies like Apple Music or Beats and those decisions will make it more expensive to move to another, non Apple system. I don't like being forced to do things, either software or hardware wise, and Apple is making me do just that.

 

[iConcept]

Um... it’s still happening.

Indeed, I just wanted to highlight that the Edge 7 controversy was the same month that Apple pulled the headphone jack from their main iPhone lineup. Since the release of the AirPods, I've never needed to plug anything into my iPhone anyway, other than to charge.

While I don't know anyone who's had an S9 catch fire, a colleague did feel his getting excessively hot in his pocket when it hadn't been used for at least half an hour. EE thankfully exchanged that one and he's had no issues since, but personally I wouldn't trust the hardware, despite the reports not being as widespread as the Edge 7 pandemic.

 

[Shanghaichica]

Indeed, I just wanted to highlight that the Edge 7 controversy was the same month that Apple pulled the headphone jack from their main iPhone lineup. Since the release of the AirPods, I've never needed to plug anything into my iPhone anyway, other than to charge.

While I don't know anyone who's had an S9 catch fire, a colleague did feel his getting excessively hot in his pocket when it hadn't been used for at least half an hour. EE thankfully exchanged that one and he's had no issues since, but personally I wouldn't trust the hardware, despite the reports not being as widespread as the Edge 7 pandemic.

Note 7.

I’ve had iPhones and iPads get hot whilst charging them. They didn’t blow up.

 

[Bawstun]

I’ve always been told when one has resorted to personal attacks, they’ve lost the debate. Cute ads though, Samsung.

Personal attacks? They are showcasing the iPhones technical shortcomings, and Apple greed.

The fast charger one is great. The woman is left looking dazed and confused, left standing there holding her phone box and told by a chipper and cheery Apple “genius” to “have a great day!”

Lmaooooo, they just nailed it. We’ve alll been let down by a lack of good customer service and left standing there being told we’ve just been helped.

I love the ads, great great work.

 

[iConcept]

Note 7.

Ah, thanks for the correction, it's been a long day.

 

[Ubuntu]

To be fair, those are two very valid complaints about the iPhone X. Let's hope at least the fast charger is included in this years iPhone.

How dare you apply fair logic and reasoning on a forum! But agree 100%!

 

[mi7chy]

Even if you don't switch platforms this puts pressure on Apple to catch up with the competition so smart consumers win.

#1 rule for smart consumers is more for less $$$

Don't understand all the crying but they're probably Apple employees.

 

[cajun67]

I'm just surprised Samsung doesn't go after Apple harder over the headphone dongle situation.

 

[Abazigal]

Even if you don't switch platforms this puts pressure on Apple to catch up with the competition so smart consumers win.

#1 rule for smart consumers is more for less $$$

Don't understand all the crying but they're probably Apple employees.

Apple probably faces more pressure from their older iPhones than any other competitor out there...

 

[TracesOfArsenic]

I'm not a Samsung person but I like these ads.

 

[buckwheet]

I’m a Mac, and I’m a PC...
Wasn’t that long ago.

True, and they were a bit obnoxious.
But they never attacked the users, like Samsung's ads do. Ads like this are pretty awful, imho.

 

[MrX8503]

I’m a Mac, and I’m a PC...
Wasn’t that long ago.

8.5 years ago

 

[Shanghaichica]

8.5 years ago

They still did them.

 

[MrX8503]

They still did them.

Didn't say they didn't. Saying that it was 8.5 years ago.

 

[Shanghaichica]

Didn't say they didn't. Saying that it was 8.5 years ago.

Doesn’t matter how long ago it was. Apple are not holier than thou.

 

[jbekin800]

SAMSUNG AD AGENCY: Hey buddy, the ONLY reason the iPhone outsells you 6 to 1 is not quality, speed, battery life, security, software, hardware nor free support for lie in retail locations worldwide, it's simply marketing! Give us a giant check, we'll buy ads for you! AND we'll spend $5 million on ads we shot on an iphone 5 (we'll keep the rest of the $4.92 mm as our "fee" and you will almost assuredly sell more phones, probably! ... (mutters under breath) not enough to make up for $200 million on marketing but then, hey, the seaweed snack division can make up for it (yes, Samsung sells seaweed snacks)).

SAMSUNG: What will you focus on?

AD AGENCY: The screens!

SAMSUNG: We sell them screens.

AGENCY: Um, okay, give us three weeks, I'm sure we can make up/come up something, anything!

FOUR WEEKS LATER

AGENCY: Tada! If you want to use old headphones, you need a connector! Sure, they give you one for free and they include a free new headphone BUT if you want to use a I'm sure top of the line Android USB-mini C headphone, you need to use an adapter! There must be at least 9 people worldwide who hate it, That's 9 new Galaxy's we've sold you for you right there. The ONLY reason is marketing! It's not like Google who controls the search ad bar puts up $8 billion dollars of Pixel android phone ads and has a market share of .07%

 

[Sefstah]

8.5 years ago

Is there a statute of limitation or something?
If you think its ok, only when Apple puts down their competition, then you are part of the “Double Dongle Team.”
[doublepost=1532300622][/doublepost]

True, and they were a bit obnoxious.
But they never attacked the users, like Samsung's ads do. Ads like this are pretty awful, imho.

This logic is so obnoxious.
If you think its ok, only when Apple puts down their competition, then you are part of the “Double Dongle Team.” Congratulations!