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Do you remember the uproar when Apple had a problem with iPhone 5 batteries? You'd think it was the end of the world. This is a perfect example of how two companies are treated differently over a similar issue. One gets crucified (Apple) and the other is commended for "doing the right thing" (Samsung). And the Samsung battery issue is far more serious as it could cause an actual fire.
Yep, exactly. Apple gets completely demolished in the same circumstances that another company would be applauded for. It's pretty much a lose/lose for Apple no matter the situation.
 
Bendgate was a media manufactured "scandal". This is an actual scandal.
But it's Apple remember? The manufactured issue has to be blown 10 times out of proportion, but for Samsung (which has a real issue on their hands) the issue will be downplayed by the media and all of the fans. Just the usual :rolleyes:
 
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The glued in battery isn't part of the design? The connectors aren't part of the design? What?

It's only phones with a certain run of batteries that are having the problem.

--

Btw, you must be new to Apple ownership, if you don't know that longtime Apple owners/users are themselves often the most vocal complainers when Apple doesn't do what they expect.

Many people here have been using Apple products since the very beginning. They certainly have a right to put forth their complaints.
 
I give props to Samsung for not hiding it and getting the problem solved.

I agree! Don't try to hide issues and fix them ASAP. Especially one this serious. Crap happens in manufacturing and the worst you could do is ignore the problem. No company including Apple is perfect.
 
My friend just got this message about his note7 order from Carphone Warehouse

"Hi *****, thank you for ordering your Samsung Galaxy Note7 from Carphone Warehouse. Unfortunately as Samsung are investigating a quality control issue, Samsung are currently unable to deliver any Note7 stock globally. This means you won't receive it as soon as expected, but we'll keep your Note7 order open until delivery and we're also going to add £50 to your Carphone Warehouse account as a 'thank you' for your patience. If you want to choose a different phone you can call us on 02086175812 to discuss your options.
 
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My friend just got this message about his note7 order from Carphone Warehouse

"Hi *****, thank you for ordering your Samsung Galaxy Note7 from Carphone Warehouse. Unfortunately as Samsung are investigating a quality control issue, Samsung are currently unable to deliver any Note7 stock globally. This means you won't receive it as soon as expected, but we'll keep your Note7 order open until delivery and we're also going to add £50 to your Carphone Warehouse account as a 'thank you' for your patience. If you want to choose a different phone you can call us on 02086175812 to discuss your options.
Tell him to wait for the iPhone 7 :D
 
The one thing about Apple IOS that I like is that even when my iPhone gets hot in the car or at the beach or when downloading a software update, the OS will shut the phone down at a certain temperature. Obviously Samsung just learned this lesson the hard way. :D
 
It's only phones with a certain run of batteries that are having the problem.

--

Btw, you must be new to Apple ownership, if you don't know that longtime Apple owners/users are themselves often the most vocal complainers when Apple doesn't do what they expect.

Many people here have been using Apple products since the very beginning. They certainly have a right to put forth their complaints.

If it's only a determinable set of phones with a certain run of batteries then why are all phones being recalled? Are you saying Samsung don't know which phones have which batteries? That is clearly nonsense.

As for "you must be new to Apple ownership" and "having a newbie like you come barging in", appeal to authority is a weak argument and I'm certainly not new to Apple ownership.

I see you edited out the paragraph calling me names while accusing me of name-calling. Here it is in all it's hypocritical glory
 

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I'm pretty sure Siri is not that bad. Siri is not as good as Google Now, but that's a stretch to say that Siri would mess that up. In fact, why don't you try that right now? (assuming you have an iPhone)

Siri is too unreliable and slow for emergencies. On top of that, in emergency situations under stress or trauma speech is usually impaired if not completely like choking on food, avoiding smoke inhalation, not wanting to give away your position to home intruder, etc.
 
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Do you remember the uproar when Apple had a problem with iPhone 5 batteries? You'd think it was the end of the world. This is a perfect example of how two companies are treated differently over a similar issue. One gets crucified (Apple) and the other is commended for "doing the right thing" (Samsung).

Yes, I remember it.

The reason Apple had lots of angry owners was because they took so long.. over a year... to acknowledge that problem.

You can read some of their comments here:

https://www.macrumors.com/2014/08/22/iphone-5-battery-replacement-program/

And the Samsung battery issue is far more serious as it could cause an actual fire.

So could the iBook and MacBook chargers that Apple didn't replace until being sued in a class action, and having to settle.
 
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Siri is unreliable and too slow for critical situ. On top of that, in emergency situations under stress or trauma speech is usually impaired if not completely like choking on food, smoke inhalation, not wanting to give away your position to home intruder, etc.
Siri works instantly for me. Literally like a one second delay between saying something and Siri delivering a result. I will agree that Siri is not the most accurate 100% of the time, I will give most accurate to Google Now. The thing is, this emergency scenario is so unlikely to happen, I don't know why this is even being discussed.
 
Wow, that's pretty good that after a month of releasing it, that they're recalling it for this obviously major problem. A lot better than GM and the 10-year ignition problem.
Or Macbook pro's with defective gpu's that Apple took years (and the threat of class action lawsuit) to acknowledge.
 
Gotta say, good on 'em. This has to be a hard decision because the Note 7 is getting universal praise and high sales. Couple this with undercutting Apple by getting it to the market before the iPhone 7. But good on 'em for seeing a problem and taking a huge loss and trying to get out in front of this thing.

This seems to be broad enough that they don't have a choice... it's either recall, or get destroyed in courts and with public opinion. Makes you wonder how much testing they did. Samsung tends to crank out the products and it's actually amazing it's taken them this long to make a major mistake.
 
I agree, it might.

But notice that the complaints were not from non-Apple owners. They were from the users who had had to pay out of pocket for battery replacements and were upset.

Which complaints? What does any of this have to do with Samsung having exploding batteries in any case? It sure seems like an attempt at topic dilution.

While we're here, since you never answered, if you look at the very article you link "The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range", yet you say with regard to Samsung here

It's only phones with a certain run of batteries that are having the problem.

and as I pointed out

If it's only a determinable set of phones with a certain run of batteries then why are all phones being recalled? Are you saying Samsung don't know which phones have which batteries?

Again, if it's a limited run, why recall them all? Remember the thread is called in "Samsung Expected to Announce Recall of New Galaxy Note 7 Due to Exploding Batteries" and not "B..B..But Apple have had QC issues too". Thanks.
 
So Samdung takes a dig at Apple with the "you know what it has? An audio jack!". Apple should totally say "We don't have an audio jack but you know what ours won't do? Explode!". It's only fair as Samdung always picks on Apple. Go iPhone 7!

Wouldn't it be funny if it was discovered, that through some manufacturing defect or even a design flaw, that the audio jack was the cause of the battery to overheat.
 
Imagine if it was with the iPhone. Apple is doomed and over all news.

That snapdragon, xxx cpu, xxx ram, x cores and still way slower than the iPhone 6S (year old cpu).
 
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Oh Samsung, it was all going so darn well but I will give you your Kudo's as this is the right thing to do.

I don't buy Sony products because of their failure to acknowledge there was a problem with the PS3 fat and the buggers tried to stick me with a £120 bill.
 
Hmm. This oddly positive response to exploding phones wouldn't be related to your post in the "Note 7 Switchers" thread, would it?

Haha I like the detective work lol. But that being said, I'm currently back to my iPhone. I just missed the smoothness and stability of iOS. Doesnt change my opinion on how Samsung handled this situation however.


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