Actually it's too late to brush it under the rug now that this news is on all the major media outlets. Ever think that has something to do with it?
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Samsung Recalls New Galaxy Note7 Due to Exploding Batteries [Updated]
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Actually it's too late to brush it under the rug now that this news is on all the major media outlets. Ever think that has something to do with it?
Hmm. This oddly positive response to exploding phones wouldn't be related to your post in the "Note 7 Switchers" thread, would it?
Please do report back on your mail-in experience
And you can bet that if someone does get seriously injured from this fault then a large pile of hush money will be headed their way
I thought Samsung batteries were generally of high quality. I have a rechargeable battery pack for camping with Samsung batteries in it....
Well, not to worry – if you're short on stuff for a campfire, you'll be well prepared!
These things can literally happen to ANY hardware manufacturer, lets be honest here.
And Apple has had its misfortune of badly made supplied parts as well, though fortunately exploding batteries were never the case.
Even Sony, a reputable high-quality company has had bad luck with self-igniting batteries.
Let's hope no one got seriously injured here, rather than feeling joy over a competitor's misfortune.
And I am pleasantly surprised, that this is the common mantra here, most people can agree on!
And Apple has had its misfortune of badly made supplied parts as well, though fortunately exploding batteries were never the case.
Even Sony, a reputable high-quality company has had bad luck with self-igniting batteries.
Let's hope no one got seriously injured here, rather than feeling joy over a competitor's misfortune.
And I am pleasantly surprised, that this is the common mantra here, most people can agree on!
I guess this is why my order page for the Note 7 went from "shipping early September 2016" this morning to "Ship Time Not Available" this afternoon.
None of these seem terribly difficult to answer with minimal thought
Well, that's not what a recall is so, no.
How many refurbs do you imagine are available for a 2 week old phone? The whole "exploding" thing makes it extra unlikely.
No, I think the real question was the one you replied to, "Will these Note7 users get loaner phones?". Will they? Or will their $850 phones just be gone with no replacement in the meantime?
I read somewhere that the Samsung had a 4 day battery life.
I thought it meant the time it takes to fire down not fire up!
I thought it meant the time it takes to fire down not fire up!
the profit that any company makes should have no bearing on making things right. I would expect any company to stand behind their products regardless of their profitability. If a company doesn't stand behind their product in accordance to my expectations, then I won't buy their products.
I guess it depends on whether the problem is limited to a batch of batteries or with something deeper. I'm of a split mind on the new vs. refurb deal. In my mind, if I have an issue with a new, or relatively new device, I would expect a new phone in return. If it's 9 months old or out of warranty, I wouldn't expect a new phone in return.
Not sure what Samsung would do as I've not really looked into their past history for this type of stuff.
The device itself is only weeks from release. Doesn't seem like refurb really enters the equation*. I do wonder if Samsung have anything like enough devices ready to replace existing ones though. I wonder what the turnaround time for the phoneless owners will be.
*unless they pry out the glued in batteries and replace them that way before returning in which case, lol
edit: and I just re-read the op where the Samsung spokesperson said "The problem can be simply resolved by changing the battery". One born every minute
Yes. As long as you aren't working in their factory, Samsung will be honest with you.
We all know Apple would have hidden this issue from their customers...thanks Samsung for responding quickly.
That's because Apple doesn't have thousands of paid shills who's sole job is to fill up forums and social media comments all over the internet with positive comments about their products like Samsung does.
Haha, I agree. Had this story been about the new iPhone, the reaction around here (ironically enough) would've been totally different..another Apple bashfest for sure..certainly not multiple posts on the first few pages commending Sansung for potentially recalling their exploding phones. This place feels more like an android forum these days.
Yep. They did, and do, pay Korean students to post online, COINTELPRO style.
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The forums are seriously sick and if I posted why I thought that was I'd surely be banned (I probably still will be, just not right now)
I've been using iphones since 2007... and the one time I stray and buy an android phone this happens of course lol
If the past is any indication, it would take a huge effort by users to get Apple to do an announced recall. I'm pretty sure Apple wouldn't mind taking care of it quietly at an Apple Store though.
I highly doubt Apple would ever do a recall on the iPhone no matter how bad the problem really ended up being. Apple would just blame it on 3rd party chargers and/or cables or anything else they could toss in (while quietly changing suppliers).
Just too much is at stake for Apple to have an actual recall on the iPhone for any reason, large or small. (image, revenue, etc)