i'd like to see a sub poll of if the people leaving samsung are sticking with android... would think they'd be more tied to the OS than to the phone manufacturer but apple/ios is like 1 in the same when it comes to the iphone. makes for hard comparrisons.
it's hard to say with one survey... Samsung has a 28% retention (HTC 39%) and android has 55% - which, I think, implies that people with Samsung smartphone are leaving... but the RIM & Nokia are even worse.
Since Samsung & HTC is breaking records with smartphone sales, where are the people coming from? I would say, first time smartphone buyers (from the huge dumb phone market) and migration out of RIM /Nokia.
BUT, it hard to tell and somewhat unfair to Samsung (esp with the Galaxy line), since Android really exploded in 2009 and buyers of carrier subsidized phone at that time are just rolling off their plans. (in otherwords it's hard to say they are migrating, if they haven't been given a chance)
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