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I was listening to the idiot on The Vergecast (the one whose Fold developed a bulge beneath the screen before breaking) going on about how he has never reviewed a product that he has "loved this much" except for the fact that they all break; except for the protective layer on the screen taking scratches "like nobody's business" (which had dimple in it right out of the box); except for the fact that Android on tablets continues to be a train wreck; except for the crease that you can see and feel in the fold area (screen temp is slightly different on either side); except that it's too thick to comfortably fit in the pocket... WTactualF?

Man, Dan Dilger's article on Apple Insider was dead on in asking "Why is Samsung's Galaxy Fold graded on a curve?"
Sounds like a sign of someone that desperately wants mobile devices to feel magical again to the point of absurdity like going all in on this foldable concept in spite of reality, the magic isn’t coming back that ship sailed years ago.
 
Why say that Steve Jobs stuff again and again apple watch airpods is innovation apple dont rush like other companies that wanna just be the first, Samsung is silly for making that a terrible phone

Airpods are overpriced and sound terrible. So much innovation!
 
2.000 x 1.000.000 ....would love to flop like that!
Have some perspective.

Samsung is an enormous, powerful company with over $200B in revenue annually.

Even if they miraculously sell 1M units, $2B in revenue (not profit) from a product that likely cost them a ton to even bring to market and is currently damaging their brand is hardly worth it.
 
They’ve had prototypes for a few years now and probably would have kept this one in inside testing for awhile. The problem is...Huawei.

I can’t remember if there were allegations of IP theft of this folding tech by Huawei, but whether it was via IP theft or genuine engineering prowess, Huawei was poised to beat them to the market with foldables. Samsung just couldn’t stand to see that happen when they were the ones who famously showed off working prototypes years ago.

And Huawei is their biggest threat right now. Not Apple. Apple is often their biggest customer. But Huawei makes most of their own components or sources from fellow Chinese companies. The relationships are very different. If people don’t believe it, look how fast Apple made peace with Qualcomm despite Huawei offering them 5G modems. That was almost comical.

It’s actually Huawei that Apple and Samsung fans need to keep an eye on because Huawei wants to dominate globally and become number one globally. If the US government would have let them in, it’s Apple market share in the US they really want to go gunning for, after they destroy Samsung in the Android sphere. Read up on their leadership, it’s a bit chilling.

The enemy of my enemy is my friend...so I would not be surprised to see Apple and Samsung doing business together over foldables once one or both of them gets it to a real durable working product we can all be happy to own. The rumor on this site weeks ago was that Samsung shopped foldable displays to Apple. It wouldn’t surprise me if they’d rather Apple be the ones to introduce the first killer foldable with their displays rather than see Huawei dominate the market. I am speculating of course.
Very interesting theory.
 
They’ve had prototypes for a few years now and probably would have kept this one in inside testing for awhile. The problem is...Huawei.

I can’t remember if there were allegations of IP theft of this folding tech by Huawei, but whether it was via IP theft or genuine engineering prowess, Huawei was poised to beat them to the market with foldables. Samsung just couldn’t stand to see that happen when they were the ones who famously showed off working prototypes years ago.

And Huawei is their biggest threat right now. Not Apple. Apple is often their biggest customer. But Huawei makes most of their own components or sources from fellow Chinese companies. The relationships are very different. If people don’t believe it, look how fast Apple made peace with Qualcomm despite Huawei offering them 5G modems. That was almost comical.

It’s actually Huawei that Apple and Samsung fans need to keep an eye on because Huawei wants to dominate globally and become number one globally. If the US government would have let them in, it’s Apple market share in the US they really want to go gunning for, after they destroy Samsung in the Android sphere. Read up on their leadership, it’s a bit chilling.

The enemy of my enemy is my friend...so I would not be surprised to see Apple and Samsung doing business together over foldables once one or both of them gets it to a real durable working product we can all be happy to own. The rumor on this site weeks ago was that Samsung shopped foldable displays to Apple. It wouldn’t surprise me if they’d rather Apple be the ones to introduce the first killer foldable with their displays rather than see Huawei dominate the market. I am speculating of course.

What the hell are you doing here posting intelligent conversation?? If it’s not Apple/Samsung bashing you have no place here. /S

You make an excellent observation though...
 
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Technically no one could purchase it yet. These were all review units.

My US$0.02. Samsung intentionally priced this high in order to limit the number of units sold. I doubt they even want to sell a million units. They want to sell screens to Apple and other hardware O.E.M.'s.

This is the same strategy that Microsoft finally learned to take with the Surface line. In both cases the companies are using this to showcase the direction they are heading. In Microsoft's case it is their software, in Samsung's case it is their components.

People could order them. I've even seen someone here at MR who ordered one already. There's no qualifications required to buy one other than you have the money to spend.

I had a Surface Pro 4, and as much as I didn't like how it worked (terrible as a tablet) it was nowhere near as bad as the Galaxy Fold.
 
Like it or hate it, Samsung is showing a lot more #Courage by attempting this than Apple did by removing the headphone jack.
 
If Samsung can figure out how to keep the screens from dying while being used as an everyday device (I have my doubts), I wonder what they will do when every owner complains about the scratches the screen protector film exhibits after limited use? Are they going to say it is a cosmetic issue that doesn’t effect usability?

Frankly, I think they’d be better off using a solution that takes two (or more) glass screens where one edge is frameless / edgeless on each of two panels that allows the two to connect and become one seamed screen. The mechanism would be more complicated, and the surface wouldn’t be seamless, but maintaining a glass surface would eliminate the plastic scratching / stretching that will always occur and may actually allow for a thinner overall device since they wouldn’t have to deal with the radius of the fold required today.
 
Like it or hate it, Samsung is showing a lot more #Courage by attempting this than Apple did by removing the headphone jack.
Apple doesn’t generally just attempt to make a product. They are always working on things that never see the light of day for all sorts of reasons - cost, quality, function or lack thereof, etc. Apple, because of their volumes and perception of quality, is not going to start selling a folding screen iPhone because they want people to think they’re leading the industry with technology - because they know the technology and the functionality / usability of such a device is not ready for prime time.
 
I mean, if they did any amount of QA testing they would have found some of these issues given the percentage affected, and if they had done any UX testing they would have discovered that users are likely to peel off the protective film. And if they had any decent industrial engineers and designers working at Samsung, it would have been obvious to them that if you inset a film like that, a user will naturally pick at it and want to remove it. It should have been integrated into the display cover hardware itself, but my guess is that problems cropped up and they didn't want to delay it so they slapped these protective "stickers" onto them during the production process instead of redesigning and retooling for a unified piece. Looks kinda half-assed.
 
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what if they made this on purpose so they could get more time finishing the product, i know it will look bad at the beggining, but this easily will get them a couple of months more, and thats why they sent units that would fail?

just a tought
 
Why say that Steve Jobs stuff again and again apple watch airpods is innovation apple dont rush like other companies that wanna just be the first, Samsung is silly for making that a terrible phone
Why do people keep saying Airpods and the Apple watch were Apple's innovation when that's a flat out lie. Wireless headphones and smart watches were already on the market when both those products came out.
Apple does have the best smartwatch on the market but the Airpods look stupid in my opinion.
 
I mean, if they did any amount of QA testing they would have found some of these issues given the percentage affected, and if they had done any UX testing they would have discovered that users are likely to peel off the protective film. And if they had any decent industrial engineers and designers working at Samsung, it would have been obvious to them that if you inset a film like that, a user will naturally pick at it and want to remove it. It should have been integrated into the display cover hardware itself, but my guess is that problems cropped up and they didn't want to delay it so they slapped these protective "stickers" onto them during the production process instead of redesigning and retooling for a unified piece. Looks kinda half-assed.
I think the problem may be more complicated than just bad QA. It’s just physics that any material that has any kind of meaningful thickness will not bend infinitely because bending creates compression on one side and tension on the other side and vice versa, which eventually leads to fatigue. One possible way to try to avoid that is to make a laminate of very thin layers that can move relative to each other. That however means that the bonding of the layers can’t be very tight or you’d end up with fatigue again or delamination, both which are very much unwanted in a screen. The protector coming off easily indicates a weak bond, creases in the middle indicate delamination. This thing is just not ready yet, maybe never will be. Probably would be better to just have two bezelless screens next to each other with a very narrow hinge so you get like 1-2 pixels of separation only.
 
It sure would be interesting to know for how long Sam song had running test devices in their labs before their key notes and sending out phones to reviewers. Surely they must have experienced this problem if they had puts the time to try every possible thing that could go wrong with the foldable part of the phone.
 
That would be the worst thing they could do! If every company had that attitude we wouldn't be where we are today. Everything fails whether it's in public or in private labs, you take those failures learn from them and improve your product.

guess they should have kept selling note 7 with the exploding batteries.
 
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That would be the worst thing they could do! If every company had that attitude we wouldn't be where we are today. Everything fails whether it's in public or in private labs, you take those failures learn from them and improve your product.

I agree. However, a $2k product being released to the consumer marketplace with such significant design flaws really brings questions to the surface about Samsung's own attitude. Experimentation is one thing. This was something else.
 
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I think the problem may be more complicated than just bad QA. It’s just physics that any material that has any kind of meaningful thickness will not bend infinitely because bending creates compression on one side and tension on the other side and vice versa, which eventually leads to fatigue. One possible way to try to avoid that is to make a laminate of very thin layers that can move relative to each other. That however means that the bonding of the layers can’t be very tight or you’d end up with fatigue again or delamination, both which are very much unwanted in a screen. The protector coming off easily indicates a weak bond, creases in the middle indicate delamination. This thing is just not ready yet, maybe never will be. Probably would be better to just have two bezelless screens next to each other with a very narrow hinge so you get like 1-2 pixels of separation only.
I've been speculating that Apple may do something similar to what you just suggested. Do a display on top and bottom outside, with a hinge that they slide over, and have them magnetically snap in the middle. There may even be a way that you could do some optical tricks in the middle with some lensing under the display along the seam and software to fire the edge pixels brighter through an angled substrate to help hide the seam. Remember Apple likes doing weird stuff like that, such as on the Liquid Retina display on the iPhone XR and iPad Pro where they did some tricky stuff to get the LCD to mimic the OLED along the rounded edges.

But overall I think if you're going to do a continuous display, an outer bend makes more sense than an inner one because it can be more gradual and is less likely to stress the material as much. I think if you get the right material that can stretch just a slight amount and go back to its original position, it should last for a normal 3-5 year smartphone lifespan, especially if you do it on the outside in these first generation products. I think Apple is fine with sitting back for a bit while these companies struggle and Apple will be working on new materials in their labs and working towards making the thing a lot thinner and lighter. This is one area where Apple's obsession with thin devices might actually pay off in a big way (the other being the Apple Watch SoC).
 
Still anecdotal, but seriously, take it to Apple. You should because you'll be doing your part to make them respond in a bigger way if needed.

I am 100% confident Apple will take care of your issue.

Of course, we will take them to Apple to be fixed we have Applecare, but we are waiting for the new Marketing ones to come in so we can use them while ours in the shop.
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Why do people keep saying Airpods and the Apple watch were Apple's innovation when that's a flat out lie. Wireless headphones and smart watches were already on the market when both those products came out.
Apple does have the best smartwatch on the market but the Airpods look stupid in my opinion.

Airpods may look stupid, but Apple makes a ton of money off of them.
 
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