In my region Samsung is usually the cheapest brands of washing machines. So I say the cheapest brand will always have problems!
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Samsung Reveals Extent of Note7 Battery Fire Investigation
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In my region Samsung is usually the cheapest brands of washing machines. So I say the cheapest brand will always have problems!
You are misreading this.
- An engineering defect/miss (design)
- A manufacturing defect as a result of poor manufacturing processes
Oppo, Vivo, and Xiaomi are selling millions of phones in China alone. If there were problems, it would surely hit the media.
Samsung's problem is real. Their own engineer acknowledged the problem during the first recall and pleaded with management to do the recall.
The photograph at the head of this article is Samsung propaganda and is a smokescreen that hides a million lies.
Actually a Samsung device might be a best interest. With their next Note in the limelight, they have to get it right the first time. We as consumers are very unforgiving on second round failures.
I didn't say Samsung didn't screw up Note 7, but there are so many low volume devices out there with questionable quality standards. Let's say some 120$ Dogees start catching fire. Like 12 out of all 10.000 units of this particular model. Who would even notice this? Who would investigate this? Who would report on this? Nobody.
Consumers would continue using their as-dangerous-as-Note-7 phones.
And my original point was as a respond to the poster saying this happens due to consumers demanding cheap products. Yet it happens to Samsung's most expensive phone.
In the end, product mishaps will happen regardless of price. My actual point is how a company handles it. Samsung handled it poorly at first, until they are forced to man up and be transparent about it.
Apparently the lead article is incorrect. The missing tape was in some of the second set of batteries, not in the phones.
This has caused a lot of posts based on misinformation.
Which recall are you talking about? According to the BBC timeline:
The first one was totally voluntary and extraordinarily quick to be acknowledged and handled:
2016/08/19 - sales start.
2016/08/24 - First report of a fire.
2016/09/02 - One week after first report, Samsung announces a recall/replacement program.
For the second recall, they moved just as fast, even though they must have been understandably hesitant to believe in a second battery problem:
2016/10/06 - First report of a replacement phone fire in news.
2016/10/11 - Samsung stops selling all phones while it investigates.
2016/10/13 - One week after first report, Samsung announces total recall of all Note 7 units.
Yes, some institutions called more quickly for a sales stop / recall the second time, but that doesn't take away from the speed at which Samsung actually did so.
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Love how Samsung obfuscates by referring to defective batteries being manufacturered by "Manufacturer A" instead of Samsung SDI.
Love how Samsung obfuscates by referring to defective batteries being manufacturered by "Manufacturer A" instead of Samsung SDI.
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Given the massive fallout from this battery debacle, we at least know one thing for certain now -- the battery in the Galaxy S8 is probably going to be the safest, most quality-assured battery ever put in a smartphone. Good stuff.
Safer than using a dryer from other manufactures in the UK
http://www.dailymail.co.uk/news/art...rs-six-years-check-appliance-affected-it.html
"as 5.3 million machines in our homes are suspected of being potentially dangerous."
It takes courage to admit mistakes. Congratulations Samsung. I hope Apple can learn from this and start recalling their iPhone 6 and iPhone 6 s batteries due to the 30% shutdown failures.
Sure! The scenarios are identical. One is an incendiary device the other is an inconvenience. One was subject to a world wide recall and aircraft ban and the other is being handled. One where the companies reputation as a manufacturer of reliable appliances given the washing machine fiasco and the other seems to be handled. Totally equivalent situations.
Nice deflection. Congratulations indeed. This was a SAMSUNG disaster. Full stop. Losing $5-10 billion in profits and the long term trust of customers is breathtaking.
They're smart to realize the only way people will trust them again is if they are really transparent (or at least give that impression).
It's funny that even then you are indirectly trying to say that Apples test are worse than Samsung. Lol. You've got balls! Just like Samsung. Hope they don't catch fire thoughIt doesn't mean that at all. Nobody tests phones for battery failures like this, certainly not on the scale that would've been necessary to find these relatively rare occurences ahead of time.
If you mean announcing a voluntary recall before the CPSC did, that's actually not unusual. Heck, Apple themselves have done the same thing before, but nobody made a big fuss over them doing it.
That is definitely a lot of phones under test! Kudos for them building such a facility to figure things out.
I once helped design and build a rack to test 100 synchronized computers at a time, and we thought that was a lot
For comparison, remember this leaked photo of a haphazard iPhone 5C test rack at the factory, with just a few dozen production units under test at a time?
View attachment 685047
Obviously I wasn't involved in the testing of this issue, but it really seems unlikely that the original batteries and the "safe replacement" batteries had different flaws that caused them both to explode. Of the hundreds of different models of lithium batteries that are produced on a mass scale, only 2 of them had major widespread issues of catching fire, and they both happened to be released in the same phone? This seems incredibly unlikely.
Doesn't Occam's razor apply here? Two different batteries both catching fire from two different problems in the same phone? I'm not doubting they cut corners on quality assurance, and there probably are multiple problems with these different batteries, but color me skeptical to believe these were two separate problems that caused the same result at the same time.
Doesn't Occam's razor apply here? Two different batteries both catching fire from two different problems in the same phone? I'm not doubting they cut corners on quality assurance, and there probably are multiple problems with these different batteries, but color me skeptical to believe these were two separate problems that caused the same result at the same time.
Exactly. i find it very hard to believe. I wonder what you would find if you open 100 random s8. Will some have insulation tape, screw, glue, fastener missing too? Lol.
In unrelated news, Samsung is hiring more engineers after around 200 died in a large fire.
I would agree with you. I didn't take into consideration the time frame the Note 7 was released in August, as it has traditionally in the last.
And likely the battery concern with insulation tape is a Separate entity from the phone itself. The Note 7 was a great phone, the battery was the issue. I think conflating is fair term to use in this situation.
This is certainly important for ANY company to realize that as these devices demand higher and higher capacity batteries they can't skip adequate testing of the package you put those batteries in. And realize that blaming the battery is NOT passing the buck. Cram 4000+ mah of power into any package that is too thin and you are going to have problem, period.
Also realize that Apple went through these headaches with their MacBook's when they moved to Lithium batteries and tried to make their cases too thin for the batteries and did not provide enough room for expansion so the laptops would swell and could cause the battery to rupture or catch fire. Also more then just a few iPhone's have caught fire or exploded in the past.
Sure, no company wants to have to go through this and Samsung took it hard on the chin last year, but I tire of people assuming Apple is some how above all this and it is obvious most people quickly forget Apple's past headaches and mistakes whenever they move to a new technology or try to implement a new untested design concept. Apple learned their lessons in the past and Samsung is definitely going to think twice before rushing out a design without adequate testing.
No company is above this and I think Samsung handled this well, as proof of the fact that they didn't loose as many customers as both Apple and Google had both hoped for. But be sure if this happens in the S8 generation of phones then consumer loyalty in Samsung will quickly erode.
Also realize that Apple went through these headaches with their MacBook's when they moved to Lithium batteries and tried to make their cases too thin for the batteries and did not provide enough room for expansion so the laptops would swell and could cause the battery to rupture or catch fire. Also more then just a few iPhone's have caught fire or exploded in the past.
Sure, no company wants to have to go through this and Samsung took it hard on the chin last year, but I tire of people assuming Apple is some how above all this and it is obvious most people quickly forget Apple's past headaches and mistakes whenever they move to a new technology or try to implement a new untested design concept. Apple learned their lessons in the past and Samsung is definitely going to think twice before rushing out a design without adequate testing.
No company is above this and I think Samsung handled this well, as proof of the fact that they didn't loose as many customers as both Apple and Google had both hoped for. But be sure if this happens in the S8 generation of phones then consumer loyalty in Samsung will quickly erode.
It's funny that even then you are indirectly trying to say that Apples test are worse than Samsung. Lol. You've got balls! Just like Samsung. Hope they don't catch fire though
No, I was pointing out that standard factory tests can often not be very good.
Heck, until a couple of years ago, Foxconn didn't even X-ray every circuit board to look for solder flaws, something which had been done in other countries since before the turn of the century.
One thing about tests: any new ones almost always test something that was not previously expected or experienced
Thus they're a constant learning experience, with new tests added as new problems arise. And they can rarely anticipate the next problem.
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If anything I wonder if this will make Samsung go back to only manufacturing their top phones in Korea, like they did until a few years ago, where they seem to get better quality output.
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