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I think all you need do is replace 'rushed' with 'didn't do proper QA before releasing to market'. It's clear that happened or the issues would not be present.

The batteries at fault were ‘manufactured in Korea’ or ‘in Vietnam’ by a samsung subsidiary Samsung SDI. They made 70% of the batteries. The manufacturing process was at fault. The other batteries that are fine were made in China. I probably wouldn't say rushed but outsourcing so much of the manufacturing to a plant doing it incorrectly suggest time restraints.

Absolutely this. The company selling the end product failed to properly complete quality control audits at their chosen supplier. It's entirely reasonable to suggest this oversight was down to time constraints.

On a separate note, it's true that Samsung brought forward the S7 launch in 2015 by several weeks to beat Apple to the punch. But those several weeks must be clawed back from somewhere in the production cycle - you can either throw more money at manufacturing or demand better efficiency from your existing suppliers and assemblers. It's not clear which strategy Samsung relied on, but exploding batteries suggest the latter, because someone, somewhere clearly cut corners.
 
I just know that the S8/Note 8 better do my dishes because Samsung is going to have to throw everything including the kitchen sink into those 2017 flagships.
If any Android OEM can bounce back from such a disaster it's Samsung. But those phones will have to be flawless and at a decent price. 2017 may be one of the best years in mobile tech. This is what it's all about people, competition should bring out the best in these companies.
But all I care about right now is when I'm going to get my 256GB iPhone 7 plus. Verizon says 9/23 but I'm hope 9/16 is the date.
 
I honestly think that Samsung deserves all that's coming to them, I just hope that no cunsumer is going to get hurt.

And people that are saying that it's not Samsung's fault but the battery manufacturers are complete idiots, it's clear that Samsung wanted to outsell the iPhone and rushed the manufacturing - but the real question is, if Samsung goes to extreme lengths in mocking Apple in each of their adverts and even on stage, why do they have the fear that their "perfect next big thing device" won't outsell the " grandpa" "old " "ugly" iPhone?

Weird company o_O

They've never even come close to having a phone outsell the iPhone, they rely on the large mass of people who hate Apple for being Apple to create their alternative market. It's a good strategy, it's just a negative one.
 
Does anyone seriously think that Samsung doesn't have insurance for this kind of thing? Really, they will take some losses, but insurance will pay a substantial chunk of it.
[doublepost=1473694165][/doublepost]
If this was an iPhone, most people would come back around after a few months. But the Note 7 wasn't anything special. They should seriously consider pulling the Note brand altogether.
Actually, the iPhone isn't anything special, the Note 7 at least has some unique features compared to other phones out there. Ultimately people will come back to the Note 7.
 
kelso-burn.jpg


Literally.
 
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I don't think that's necc true either. Things can get by QA even when done properly.
[doublepost=1473688397][/doublepost]

No.. it's not. There's no evidence anything was rushed. There is evidence that there was an issue with production. ONE possibly reason COULD be that it was rushed. But having an issue is not evidence of something being rushed.

Right, we shouldn't believe the phone was rushed even though its release schedule was moved up by over a month...but at the same time, there's PLENTY of "evidence" that Apple is artificially limiting supply to create the illusion of demand?

The number of articles out there that claim "Samsung rushes release of Note 7 to beat Apple" is astronomical. Maybe they have no actual proof of this, but it's pretty obvious.
 
Samsung's run into plenty of problems that Apple would have never been forgiven for. That stylus issue from last year is absurd, and it was never fixed.

I agree - they should have fixed that. I guess they did the same thing Apple did with the antenna design. Not equating the two or trying to throw Apple under the bus. My only point is - they clearly learned and applied that failing to the next generation.

Right, we shouldn't believe the phone was rushed even though its release schedule was moved up by over a month...but at the same time, there's PLENTY of "evidence" that Apple is artificially limiting supply to create the illusion of demand?

The number of articles out there that claim "Samsung rushes release of Note 7 to beat Apple" is astronomical. Maybe they have no actual proof of this, but it's pretty obvious.

I never made any claim about artificially limiting supply to create illusion of demand. And if I ever did - I don't think I ever claimed there was evidence.
 
I never made any claim about artificially limiting supply to create illusion of demand. And if I ever did - I don't think I ever claimed there was evidence.

You truly don't understand circumstantial evidence. We have a TON of circumstantial evidence showing that this was quite possibly a rush job gone bad.
 
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Stuff like this is properly tragic. It just goes to show why appropriate quality assurance is so important.

To all the haters here whining about Apple's incompetence, prematurely selling exploding phones to undercut a competitor's release is another level.
lol you don't make one batch of phones though, these have been production for a while. Someone went cheap in the manufacturing process and samsung paid the price.
 
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Yup. If it were Apple, everyone would be mitigating this "issue." But it's Samsung, a Korean company that makes superior designed products than Apple's multicultural crap, so people are blowing this out of proportion.

This isn't an issue. It's only a small percentage affected of the vast millions of the incredible Note 7 sold. iPhones have greater failure rates but the commentariat is silent.

Apple creates 3D Touch, a useless feature that allows an extra dimension of UI interactivity, and everyone goes crazy. Samsung creates genuine features like Smart Scroll and no one cares. Bias, pure and simple.

Yeah, that's utter crap. Crying racism because Samsung made a product that is literally injuring people is laughable.

And saying 35 explosions/fires is just a "small percentage" and talking about failure rates is also laughable. This wasn't just a failure. This was catastrophic failure that led to injury.

Why are you defending Samsung? You're crying racism against Koreans. Are you Korean and take this as a slight that Samsung built a dangerous product?
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BTW, if the iPhone had a failure rate as high as the Note 7 we'd have over 20,000 burned iPhones by now. Shows you just how bad this is.

Exactly why people saying, "Oh, but this is a small number!" is so laughable. It's a small number because it's an ENTIRELY NEW PRODUCT that isn't on the market in great numbers.
 
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You truly don't understand circumstantial evidence. We have a TON of circumstantial evidence showing that this was quite possibly a rush job gone bad.

Sorry - not a fan of circumstantial evidence gleamed off a forum where so many are looking for any competitor to Apple to fail.

It could very well be from rushing the product. But deciding that's the root cause, to me, is incredibly speculative. My opinion. Feel free to make your own decision.
 
Sorry - not a fan of circumstantial evidence gleamed off a forum where so many are looking for any competitor to Apple to fail.

It could very well be from rushing the product. But deciding that's the root cause, to me, is incredibly speculative. My opinion. Feel free to make your own decision.

That's nice. You can be "not a fan of circumstantial evidence" all you want. You dismissing it as evidence of nothing is absurd.
 
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Samsung has urged customers to stop using its Galaxy Note 7 smartphones immediately and return them for exchange as soon as possible, after more reports of the handsets catching fire emerged.

"We are asking users to power down their Galaxy Note 7's and exchange them as soon as possible," said Koh Dong-jin, Samsung's mobile president. "We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible."

90995808_burntnotearielgonzalez.jpg

A Note 7 caught fire after its charger was unplugged (Image: Ariel Gonzalez)

The advice comes after U.S. aviation safety officials warned airline passengers not to turn on or charge Note 7 model handsets during flights.

In the unprecedented move, the Federal Aviation Administration also warned passengers not to store the phones in checked bags, citing "recent incidents and concerns raised by Samsung" about the recalled devices.

Last week, Samsung initiated a global recall of the 5.5-inch handsets after faulty batteries were blamed for 35 reports of exploding handsets and devices catching fire. In one case, a family in St Petersburg, Florida, described how a Note 7 phone left charging in their Jeep caught fire, destroying the vehicle.

On Saturday in Brooklyn, New York, a six-year-old boy was left with burns after the Note 7 he was using to watch videos exploded in his hands. The boy's family called 911 and he was taken to hospital. The boy has returned home following treatment and the family has been in contact with Samsung, but declined to comment further.

In another incident last week in Perth, Australia, a man's Note 7 exploded while it was charging overnight in his hotel room, causing $1,382 worth of property damage and leaving the handset "completely fried", said the owner. Samsung offered a replacement device, and the company confirmed that it was arranging to cover the bill for damages to the hotel room.

Samsung shares fell to their lowest level in two months on Monday, wiping $14.3 billion off the South Korean firm's market capitalisation. "Some said initially the Galaxy Note 7 could be the best smartphone ever, but now it's possible the phone will go down as the worst ever," IBK Securities analyst Lee Seung-woo told Fortune, predicting weak sales in the fourth quarter.

Some analysts estimate the firm might lose up to $5 billion worth of revenue after accounting for recall costs - a huge blow to a company that was just starting to reclaim market share on strong sales of its Galaxy S7 smartphones launched in March.

Some commentators have blamed the flaw in the device on a rush to manufacture, given that Samsung launched the $900 Note 7 about a month ahead of Apple's iPhone 7 announcement in an attempt to pre-empt Cupertino.

Article Link: Samsung Shares Plummet After FAA Warns Passengers of Note 7 Dangers
[doublepost=1473696665][/doublepost]This video is... err... umm... illuminating...

 
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That's nice. You can be "not a fan of circumstantial evidence" all you want. You dismissing it as evidence of nothing is absurd.

You're aware of the concept of "Correlation does not imply causation?" That's all I'm saying...
 
You're aware of the concept of "Correlation does not imply causation?" That's all I'm saying...

What does that have to do with you dismissing evidence? We have plenty of circumstantial evidence. Moved up release date, performance not matching specs, exploding phones. All of this points towards poorly done quality control from a rushed release.

You can ignore evidence all you want. But this is exactly the stuff that sticks in court.
 
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This is bad news for longtime iPhone fans like myself. Apple need strong competition to keep them on their toes - case in point the iPhone 7 - a design that is at best phoning it in, at worst outright user-hostile. I am still shaking my head about them restricting the double camera to the plus and removing the headphone jack.

I don't think the double camera was restricted to the iPhone 7 as a move by Apple to get you to buy a bigger phone, the 7 Plus. I think the double lens system is probably not practical size wise for the smaller phone. These smartphones pack a ton of tech into less and less space and the big gorilla in the room taking up most of that space is the battery. Every millimeter is a premium. The headphone jack removal was mainly to give more space to the camera lens systems (iPhone 7 now has OIS, which the iPhone 6 and 6s did not), increased battery size (additional 2 hours in the iPhone 7 and 1 hour in the iPhone 7 Plus), and to properly waterproof the phone. Just search and you'll see waterproofing failures on Samsung phones that claimed to be waterproof. The headphone jack is just not practical on a device that is trying to be waterproof, and to stay waterproof over the long term, not just until the nano coating wears off over time.
 
I don't think the double camera was restricted to the iPhone 7 as a move by Apple to get you to buy a bigger phone, the 7 Plus. I think the double lens system is probably not practical size wise for the smaller phone. These smartphones pack a ton of tech into less and less space and the big gorilla in the room taking up most of that space is the battery. Every millimeter is a premium. The headphone jack removal was mainly to give more space to the camera lens systems (iPhone 7 now has OIS, which the iPhone 6 and 6s did not), increased battery size (additional 2 hours in the iPhone 7 and 1 hour in the iPhone 7 Plus), and to properly waterproof the phone. Just search and you'll see waterproofing failures on Samsung phones that claimed to be waterproof. The headphone jack is just not practical on a device that is trying to be waterproof, and to stay waterproof over the long term, not just until the nano coating wears off over time.

That was my thought, too.
[doublepost=1473697342][/doublepost]The phone is so dangerous that Samsung may "remotely kill" all unreturned Note 7s (at least in France).

http://thenextweb.com/gadgets/2016/09/12/remotely-kill-galaxy-note-7/
 
What does that have to do with you dismissing evidence? We have plenty of circumstantial evidence. Moved up release date, performance not matching specs, exploding phones. All of this points towards poorly done quality control from a rushed release.

You can ignore evidence all you want. But this is exactly the stuff that sticks in court.

Ok. LOL... if you insist. Thank you for showing me how wrong I've been. You've convinced me. Death to the infidels!
 
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Ok. LOL... if you insist. Thank you for showing me how wrong I've been. You've convinced me. Death to the infidels!

I mean, you're completely wrong. I'm an attorney and most of my work in the past has been in defending companies in product defect cases. What you don't grasp is that there is likely a ton of internal emails about moving the product up and getting the product ready that will indicate a lack of quality control in order to beat Apple to market. That's how this always works.

While I tend to defend corporations, I still am a realist. This is just typical. It's odd that you can't see this, but that's on you.
 
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Anyone here know where the Note batteries were made? Was it in Korea? China? Japan? Was it a subcontractor that made them with a failed QA upon final build?

The videos I've found trying to figure out the cause point to a temp regulator board/cable. Not the battery itself being the problem. Both that and the battery were probably made in China.
 
Samsung is now being taken to court over their exploding phones.

http://www.gsmarena.com/now_samsung...e_causing_severe_burns_to_user-blog-20460.php
Oh holy hacked up furball...that's it! I'm not putting my loaner S7 in my pocket again. I never saw this article. :eek: Don't worry, you're not spreading FUD; I needed to know this.

I got burned on the leg yesterday and thought it was my fault because the LED was on. (And maybe it still was my fault). But now I am open to the possibility there is something wrong going on, regardless.

I had used the flashlight a couple hours previously and thought I turned it off before setting it down to charge it. When I took it from charging in a dimly lit room, I didn't see the flashlight on. I stuck it in my pocket and got in the car with my husband and noticed a stinging sensation on my upper thigh. It stung and itched and felt like a bit like a mild jellyfish sting. I pulled the S7 out of the pocket, noticed the LED was on and that the chassis of the phone was really hot. I was very confused as to why the LED was on, but figured I must have been extremely distracted and failed to notice the LED. My leg was not burned in the sense my skin was damaged, but it stung a good bit for long while.

The S7 gets really hot when I use it outdoors in warm ambient temperatures. I had a thread over in the non-iOS section about how it is a hot potato. My husband's S7 Edge does not run hot. Neither did our Note 7's. We thought maybe it runs hot because it's little. But my SE doesn't run that hot. It could be something about the Smart Case cover which is sort of like the iPad cover in that it can trigger the phone to wake when the cover is opened.

I don't know. At any rate only a few people on various sites including AT&T's review section have had trouble with their S7's running randomly hot like this, so I don't think it's a problem with the design per se. I never thought there was any danger from this phone but now I have to be careful. Thanks for posting this link.
 
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