Of course they didn't technically invent the smartphone, but really, did normal people use smartphones before the iPhone?
Define "normal people"
Before 2007, most people bought phones based on the shape and color of the plastic surrounding the phone. No one used Facebook, Twitter, Skype, or even truly browsed the internet on their phone.
As I just pointed out in another thread, we had browsing, GPS navigation, apps, Google Maps, Slingplayer, VoIP and in many countries, video calls, in what you think were the dark ages before the iPhone came along.
When you have time and a big screen, please read the article in this year 2001 CIO magazine entitled "Wireless in Manhattan", starting on page 90.
In it, a reporter roams the city using one of the first wireless data (19Kbps) smartphones.
You might be pretty shocked to find out that one of the apps she used was a Starbucks locator