I'm only a few miles away from East Kilbride and mine is delayed. Not really sure how they have worked out these delay's!
I suspect that ripcord ordered a 4g model, or a 16gb. The delayed items seem to be mainly 32 or 64gb wifi's.
Alternatively, he may just have been one of the lucky ones.
----------
Why are you emailing the CEO about late delivery? That's embarrassing.
I'd agree if the issue was just late deliveries.
However, the issue does seem to be due to some arbitrary decision that people in specific geographical areas should be treated differently, and an apparent unwillingness to acknowledge or discuss the problem.
I think that is worth letting the CEO know about.