My girlfriend just let me know that her screen on her 12.9 iPad Pro from 2018 was unresponsive for a solid minute today while at work. She knows nothing of the previous ordeals with the 2017 models. Does anyone else have this issue? This is with just the WiFi model, not the LTE one.
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iPad Pro Screen touch unresponsive on 2018 iPad Pro's?
- Thread starter Non-Polar
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Welcome to the club 
It's a well-known, wide spread issue across all iPads including 1st and 2nd gen 2017 and 2018, here are more threads on this:
https://forums.macrumors.com/threads/2016-ipad-pro-12-9-screen-intermittently-unresponsive.2118824/
https://forums.macrumors.com/threads/irresponsive-screen-ipad-pro-12-9-2nd-gen.2121051/
https://forums.macrumors.com/threads/12-9-ipad-pro-gen-3-touchscreen-problem.2154220/
https://forums.macrumors.com/threads/ipad-pro-stuttering-issue-now-more-widespread.2165593/
https://forums.macrumors.com/threads/missing-keystrokes.2166241/
https://forums.macrumors.com/threads/known-problem.2168160/
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/
https://forums.macrumors.com/threads/ipad-pro-12-9-2018-screen-latency-issues.2173735/
https://forums.macrumors.com/threads/screen-stutter-ipad-pro-2018.2161383/
There are a lot more threads on amazon, ifixit, apple and many other forums and websites just google "ipad unresponsive screen". Unfortunately the same as with many modern hardware problems with Apple they don't accept it officially as a defect and prefer to hide it and send shills everywhere to try to bend the reality and make it look like the problem doesn't exist.
But it does indeed exist. Usually it starts to happen after a year on new models and in 3-4 months on the replacement/refurbished. It does look like a hardware issue.
It's a well-known, wide spread issue across all iPads including 1st and 2nd gen 2017 and 2018, here are more threads on this:https://forums.macrumors.com/threads/2016-ipad-pro-12-9-screen-intermittently-unresponsive.2118824/
https://forums.macrumors.com/threads/irresponsive-screen-ipad-pro-12-9-2nd-gen.2121051/
https://forums.macrumors.com/threads/12-9-ipad-pro-gen-3-touchscreen-problem.2154220/
https://forums.macrumors.com/threads/ipad-pro-stuttering-issue-now-more-widespread.2165593/
https://forums.macrumors.com/threads/missing-keystrokes.2166241/
https://forums.macrumors.com/threads/known-problem.2168160/
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/
https://forums.macrumors.com/threads/ipad-pro-12-9-2018-screen-latency-issues.2173735/
https://forums.macrumors.com/threads/screen-stutter-ipad-pro-2018.2161383/
There are a lot more threads on amazon, ifixit, apple and many other forums and websites just google "ipad unresponsive screen". Unfortunately the same as with many modern hardware problems with Apple they don't accept it officially as a defect and prefer to hide it and send shills everywhere to try to bend the reality and make it look like the problem doesn't exist.
But it does indeed exist. Usually it starts to happen after a year on new models and in 3-4 months on the replacement/refurbished. It does look like a hardware issue.
Yes, I’m on my third 11” iPad Pro dealing with the touch issues. There are good ones out there though..
I’ve had my 1TB 11” for 45 days now. It is perfect, and has not showed the slightest sign of touch issues, or had a touch issue ever! And the experience has gotten even better since 12.2, because that specific update has fixed the “screen protector related touch issues”
The 3rd gen iPad Pro has some issues, it seems the mass users are all fine though, with trouble free units!
Good luck with everything, I hope she gets it sorted. Once you find out it is not screen protector related, then you must exchange it.
I’ve had my 1TB 11” for 45 days now. It is perfect, and has not showed the slightest sign of touch issues, or had a touch issue ever! And the experience has gotten even better since 12.2, because that specific update has fixed the “screen protector related touch issues”
The 3rd gen iPad Pro has some issues, it seems the mass users are all fine though, with trouble free units!
Good luck with everything, I hope she gets it sorted. Once you find out it is not screen protector related, then you must exchange it.