Just curious, what exactly about his post constitutes it being a troll?
The following words from the post that started this thread make it trolling: "I'm saying it because SL is the final straw for me -
I've had enough!"
"Final straw" of what? "Had enough" of what? The OP is making a confrontational, empty threat that Apple is in his opinion, falling down and
something better improve soon mister,
or else!
Instead of being a level-headed criticism (which with some edits and careful omissions, as you've made in your attempt to defend the troll, it
could turn into something more civil), the try at an explosive intro made it a clear effort to put other forum users on the defensive, rather than engage in constructive dialog. Not that there's anything we as forum users can do to directly alter the course of Apple's product strategy (and thus prevent the ominously-threatened "
or else!" from happening), but the onus is put on us by the OP to defend Apple anyway.
That is trolling.
I read it, and from what I could gather, his main points, all expressed in an intelligent, non confrontational manner were:
You
must be reading some other thread.
- his boot time went up after installing SL. Wow, totally troll. How DARE he say that.
Actually, he could've said "Hey, I'm getting longer boot times with Snow Leopard. Anyone else notice this? Gee, I wonder what's causing it." Not, "THAT'S IT THIS IS THE LAST STRAW!!!"
- It took a long time for some apps to close and some more are crashing. Again, MAJOR troll. The nerve of some people, saying programs crash under SL. Trolling, plain and simple.
See above. There are ways to make the point. He chose a more adversarial method.
- He couldn't get a Macbook without a glossy screen. WTF!?! Everyone, simply EVERYONE loves the glossy screen, and no one has ever wished they could get a matte option.
Actually, you leave out that he says he was "forced" to by a Macbook.
Really? The point has already been made: no one put a gun to his head.
There are
more effective ways to tell Apple what you think of a product and how they can improve upon it, or even tell them that you feel they're doing a lousy job. We've all known this, and perhaps if the OP really wants a better product he should've made use of those channels. Instead, he wanted purely to rile people up, and that's what he got.
Maybe we should have thicker skins and be above all that and not feed the troll.. Unfortunately, the mind of a troll is such that a lack of an adversarial retort equals agreement. And so you can never really win.