So what would happen to the average iPhone user who upgraded to the Galaxy S8/+

[The-Real-Deal82]

Wow you're completely missing my point. I don't know how many times and how many different ways I have to say this to get my point across. If you don't like something, just say you don't like it. Don't pretend it's not something you could get used to when you didn't even give it a chance.

I think if somebody gets a device and returns it for another because they can't get 'used to something', we can make an informed opinion from reading their account that they don't like it.

It's also entirely conceivable that somebody likes a device, but not enough to use it over a preferred device.

 

[DNichter]

These threads are never phone vs phone. Always will be android vs iOS.

2 years on android I'm happy on iOS with iPhone. Always had iPad and have recently converted to Mac after a couple of false starts.

Exactly this. Eventually all phones will be the same thing, a screen. It will all come down to software, ecosystem, and support. Apple wins here, easily, at least for now. I will admit that the hardware is nice on the S8, although it feels a bit odd being so long and narrow. Fingerprint scanner also is a no go an the face and iris scanner didn't work for me.

 

[Channan]

I think if somebody gets a device and returns it for another because they can't get 'used to something', we can make an informed opinion from reading their account that they don't like it.

It's also entirely conceivable that somebody likes a device, but not enough to use it over a preferred device.

You aren't going to get used to something different in two days. Habits take weeks change, break, or adopt.

For the last time, the problem isn't that they couldn't get used to it. They just didn't like the device and decided to make excuses for returning it instead of just saying they didn't like it.

 

[Beenblacklisted]

I've probably owned more androids than you and can say that for it to work well, and smoothly, I have to reboot it at least once a week. After awhile it starts to slow and gets laggy. It's a known issue with Android. Google it.
[doublepost=1493068224][/doublepost]

That is only because there is only ONE iPhone even if it's SE, 7, 7 Plus. Where there is all flavors of Androids as they are more fragmented. There are $20 phones all the way up to $900 phones. And many different manufactures. That is the only reason they have a lot of the market is because there are so many different types.

It's like this. Android is Toyota, while iPhone is Lexus. Both are pretty reliable, but Lexus is more reliable, and less of them on the road compared to Toyota.
[doublepost=1493069899][/doublepost]The most fragile phone.

they are fragmented because not everyone has $700 for a cell phone...contrary to what you may believe, some people have to worry about food, shelter, water, feeding themselves and families. This is all taken into consideration when making a so called $20 phone. toyota and lexus are the same company. Just like honda and acura. A better example would be japanese/asian cars versus european built cars.

 

[The-Real-Deal82]

You aren't going to get used to something different in two days. Habits take weeks change, break, or adopt.

For the last time, the problem isn't that they couldn't get used to it. They just didn't like the device and decided to make excuses for returning it instead of just saying they didn't like it.

Well that is their prerogative and I'm sorry you feel they had to justify their preferences and experiences to suit your point of view.

Everybody's expectations are different and I don't think you are the authority on this. As I said, it could be entirely conceivable they liked the device, but knew instantly that certain aspects were not for them and no amount of time would have changed that.

 

[Channan]

Well that is their prerogative and I'm sorry you feel they had to justify their preferences and experiences to suit your point of view.

Everybody's expectations are different and I don't think you are the authority on this. As I said, it could be entirely conceivable they liked the device, but knew instantly that certain aspects were not for them and no amount of time would have changed that.

I'm sorry you still don't understand what I'm saying. :/

 

[The-Real-Deal82]

I'm sorry you still don't understand what I'm saying. :/

So you're not saying you think people should use a device for longer than 2 days before they decide they can't get used to it? And also they should just say they 'don't like' the device rather than say they can't get used to the features?

If neither of those points are what you are saying then I have completely misunderstood what you've said repeatedly.

 

[macmann81]

You aren't going to get used to something different in two days. Habits take weeks change, break, or adopt.

For the last time, the problem isn't that they couldn't get used to it. They just didn't like the device and decided to make excuses for returning it instead of just saying they didn't like it.

It's not an excuse it is a fact of why I (singular) didn't like it. What is the point of just saying i didn't like it and not give any context? I gave the phone a chance by choosing to purchase it. I did not choose to change, break or adopt habits because i didn't like it enough to keep it. It's that simple.

I already said that's fine. If you test drive a car and just don't like it, just say you don't like it.

Don't start giving excuses like you couldn't get used to the gear stick coming out of the steering column instead of the center console or the cruise controls on the steering wheel instead of below the turn signal lever because those are things that are better either way and it's something you'd get used to with a little time.

I'd you don't like something, just say you returned it because you didn't like it. Otherwise people are going to read all these BS excuses that may deter them from a phone they might have really enjoyed.

I have never heard of anyone not purchasing a vehicle because of the placement of cruise control or the gear shift. Maybe handling, power, fuel efficiency, drive quality etc. If for some strange reason they didn't purchase a vehicle because of the placement of the cruise control or gear shift there is nothing wrong with that. It's their opinion and money. If they were on a car forum and someone asked a question "what would happen if a driver of car A purchased car B?" They can answer and give their reasons for their decision. That is the whole point of this forum?

 

[mib1800]

You aren't going to get used to something different in two days. Habits take weeks change, break, or adopt.

For the last time, the problem isn't that they couldn't get used to it. They just didn't like the device and decided to make excuses for returning it instead of just saying they didn't like it.

You said they tried for two days and returned it? Sometimes it's difficult to determine they really did that. Maybe at best they just tried it for 2 minutes at the store. It's funny that a lot of these "bought and returned" cases all gave the same reasons given (pink screen, fps location, photo unreal, battery life, hard to use) for returning it. It is like they have already formed a pre-conception beforehand on how they dont like the S8.

You think these people would seriously "give it a try" by ordering and then paying restocking fee, return shipping and other fees? Wouldn't it be easier for them to just to make up stories? Maybe you can try asking them to post a video of their new S8 with the screen showing a page in this forum with their already logged in ID?

 

[Channan]

You said they tried for two days and returned it? Sometimes it's difficult to determine they really did that. Maybe at best they just tried it for 2 minutes at the store. It's funny that a lot of these "bought and returned" cases all gave the same reasons given (pink screen, fps location, photo unreal, battery life, hard to use) for returning it. It is like they have already formed a pre-conception beforehand on how they dont like the S8.

You think these people would seriously "give it a try" by ordering and then paying restocking fee, return shipping and other fees? Wouldn't it be easier for them to just to make up stories? Maybe you can try asking them to post a video of their new S8 with the screen showing a page in this forum with their already logged in ID?

I'm sure there are some people doing that, but I actually do believe there are some that get caught up in the hype and really order the phone, but then immediately dismiss it because it's not an iPhone.

Like the original person I quoted that started this whole thing, he said he returned his Galaxy S8+ after just two days and one of the reasons was because he couldn't get used to the fingerprint sensor location, as if that's something you'd adapt to in just two days after using iPhones with the scanner on the bottom front for years.

 

[macmann81]

Here is the tracking notification and return confirmation on the Best Buy app. It was delivered to me on the 20th and I posted on here I was returning on the 22nd. Why is it so hard to believe that I didn't like the phone? The restocking fee was $35. I would rather pay that than keep a phone that I don't like for $921.89.

 

[KillaMac]

http://bgr.co/ukC6KKB bgr review of the s8. I agree 100 as this is how I feel.

 

[Beenblacklisted]

http://bgr.co/ukC6KKB bgr review of the s8. I agree 100 as this is how I feel.

incase you dont know...bgr is a apple paid advertiser

 

[KillaMac]

incase you dont know...bgr is a apple paid advertiser

Proof?

 

[shyam09]

Proof?

Disclaimer: I just skimmed through the article. The following are based on the key area points made towards the end.

1. Software -- I'll give him that. iOS has a smoother experience, but then again, it's not as feature enriched. I can customize Android OS far more than iOS.
2. The author compares Samsung's Connect to Apple's Continuity. I'll admit that I wasn't familiar with either to the specific details, but a quick glance at their respective webpages and it looks like Samsung Connect is more like "Homekit", rather than Continuity. I did very basic research for this, so by that standard, either I'm completely wrong because I didn't do enough research, or the author is just making a random comparison without understanding the features. In which case, the content of the article is questionable in terms of whether it was researched properly or the author is just heavily biased towards the iPhone.
"Apple’s Continuity features are miles ahead of Samsung in terms of carrying the user experience across devices and platforms." -- That's a true statement when comparing to devices and platforms in the Apple eco-system, just not in comparison to Samsung Connect.
3. Apps - ehh, it really depends. There are apps I prefer on iOS and there are apps I prefer on Android.
4. Performance. Yep, iPhone 7+'s processor is ****ing amazing and vastly superior to the Exynos, but the 'real-world performance test' that he linked to prove his point means nothing because this isn't something you'll ever be doing. EVER.
5. Battery life: No details. How much is a healthy margin? I agree that Samsung's battery management is crap (there shouldn't be a need to change the settings to boost battery life, just give the best battery life possible to begin with).
6. Customer care: Are the numbers that significant that customer care has to be factored in for a comparison over devices. It's important, but I just expected something else.

 

[The-Real-Deal82]

You said they tried for two days and returned it? Sometimes it's difficult to determine they really did that. Maybe at best they just tried it for 2 minutes at the store. It's funny that a lot of these "bought and returned" cases all gave the same reasons given (pink screen, fps location, photo unreal, battery life, hard to use) for returning it. It is like they have already formed a pre-conception beforehand on how they dont like the S8.

You think these people would seriously "give it a try" by ordering and then paying restocking fee, return shipping and other fees? Wouldn't it be easier for them to just to make up stories? Maybe you can try asking them to post a video of their new S8 with the screen showing a page in this forum with their already logged in ID?

Why wouldn't you believe them? Not everybody is like you and views phones and operating systems like some kind of football team.

I certainly wouldn't go on the internet to lie about trying a phone that I've never handled to gain some kind of geeky brownie points.

 

[Johns12]

Strange arguments going on here. I made the switch to a used S7E from an IPhone 6 in the beginning of December. I have owned 6 IPhones and have never used Android before. No real problems with the switch. Takes some getting used to, but so did my first IPhone coming from a Palm Trio.

Also, just my experience with my wife's and my IPhones. Certain apps would crash, we needed to reboot the phones on occasion, experienced stuttering at times, and were constantly irritated with the constant IOS updates ( because for us, half the times if you did the update, some app you loved that was not updated would break).

Sill I loved my IPhones and live in an all Apple household. The S7E has been great. My only gripe with it is inconsistent battery use. I end some days with 75% left and the next have 20% and don't recall doing anything much different.

Also, I'll just mention, 4 months in and I haven't had to reboot the S7E and have had no apps crash or slowdowns.

 

[mib1800]

Why wouldn't you believe them? Not everybody is like you and views phones and operating systems like some kind of football team.

I certainly wouldn't go on the internet to lie about trying a phone that I've never handled to gain some kind of geeky brownie points.

I am just asking if you (in general) are a staunch iphone supporter and have really no intention of moving over to Android, why would you go through the trouble (restocking fee, return etc) to check out and test S8 and then come to the same (tired rhetorical) conclusions about how bad it is. You would have already read in this forum (and apple fan sites review) about all the "issues" so why the heck you still go and buy in the first place and then come here and say the reason you returned it is because of the same "issues" you have known before hand. Mind boggling isnt it?

If you (in general again) are someone genuine, you would have bought knowing of those "issues" thinking you will wait for fix or be open minded about overcoming the initial learning curve on using a new O/S. You wouldn't have dismissed or returned it after 2 hours or 1-2 days of use and come here to make a big statement like you gained some enlightenment (look at it the other way it is more like an embarrassment because failed in your endeavor )

 

[I7guy]

I am just asking if you (in general) are a staunch iphone supporter and have really no intention of moving over to Android, why would you go through the trouble (restocking fee, return etc) to check out and test S8 and then come to the same (tired rhetorical) conclusions about how bad it is. You would have already read in this forum (and apple fan sites review) about all the "issues" so why the heck you still go and buy in the first place and then come here and say the reason you returned it is because of the same "issues" you have known before hand. Mind boggling isnt it?

If you (in general again) are someone genuine, you would have bought knowing of those "issues" thinking you will wait for fix or be open minded about overcoming the initial learning curve on using a new O/S. You wouldn't have dismissed or returned it after 2 hours or 1-2 days of use and come here to make a big statement like you gained some enlightenment (look at it the other way it is more like an embarrassment because failed in your endeavor )

You can't tell people how to spend their money or decide someone else's reason to spend their own dollars is not up to par. What's mind boggling to one person is another's way of going about their business.

 

[mib1800]

You can't tell people how to spend their money or decide someone else's reason to spend their own dollars is not up to par. What's mind boggling to one person is another's way of going about their business.

Anyone has the rights to do what they wanted. Even knowing having these rights, most do not go running butt naked on street in general (except maybe once in a blue moon when they are totally drunk/stoned). Just saying..

 

[I7guy]

Anyone has the rights to do what they wanted. Even knowing having these rights, most do not go running butt naked on street in general (except maybe once in a blue moon when they are totally drunk/stoned). Just saying..

Ok and that analogy is applicable how?

 

[The-Real-Deal82]

I am just asking if you (in general) are a staunch iphone supporter and have really no intention of moving over to Android, why would you go through the trouble (restocking fee, return etc) to check out and test S8 and then come to the same (tired rhetorical) conclusions about how bad it is. You would have already read in this forum (and apple fan sites review) about all the "issues" so why the heck you still go and buy in the first place and then come here and say the reason you returned it is because of the same "issues" you have known before hand. Mind boggling isnt it?

If you (in general again) are someone genuine, you would have bought knowing of those "issues" thinking you will wait for fix or be open minded about overcoming the initial learning curve on using a new O/S. You wouldn't have dismissed or returned it after 2 hours or 1-2 days of use and come here to make a big statement like you gained some enlightenment (look at it the other way it is more like an embarrassment because failed in your endeavor )

Nobody knows until they try. Android has some impressive hardware offerings and that pulls people's attention yet it's quite often the software that is the difficult bit. I know a few people who got the S7E after using an iPhone for years and sold it after a couple of months of trialling it. My brother in law bought an iPhone 7 and returned it for the S7E so it goes both ways.

I don't know why you judge people's spending habits and treat it with disbelief? At the end of the day both types of OS do pretty much the same thing, just in slightly different ways. They both have features the other doesn't too, so this is where personal preference comes into play. I used Android for 4 years and didn't know if I'd like the iPhone until I tried it. Not everybody is brand biased and you assume they are.

 

[Shanghaichica]

Anyone has the rights to do what they wanted. Even knowing having these rights, most do not go running butt naked on street in general (except maybe once in a blue moon when they are totally drunk/stoned). Just saying..

Well actually in the UK you can't go running around in the streets naked. If you do you will be arrested and charged with public indecency...

 

[mib1800]

Nobody knows until they try. Android has some impressive hardware offerings and that pulls people's attention yet it's quite often the software that is the difficult bit. I know a few people who got the S7E after using an iPhone for years and sold it after a couple of months of trialling it. My brother in law bought an iPhone 7 and returned it for the S7E so it goes both ways.

I don't know why you judge people's spending habits and treat it with disbelief? At the end of the day both types of OS do pretty much the same thing, just in slightly different ways. They both have features the other doesn't too, so this is where personal preference comes into play. I used Android for 4 years and didn't know if I'd like the iPhone until I tried it. Not everybody is brand biased and you assume they are.

Say what you want but I am not judging everyone with a tinted glass or how they spend moeny. On the other hand, I am not so naive to not question anything that goes against the norm (like dismissing a phone as crap and returning it after 1-2 hours of receiving it). Ok, granted there are genuine cases. But instead of about me, I think it says a lot more about those who just accept these unusual cases at face value without questions.

 

[The-Real-Deal82]

Say what you want but I am not judging everyone with a tinted glass or how they spend moeny. On the other hand, I am not so naive to not question anything that goes against the norm (like dismissing a phone as crap and returning it after 1-2 hours of receiving it). Ok, granted there are genuine cases. But instead of about me, I think it says a lot more about those who just accept these unusual cases at face value without questions.

I guess I don't care as much as you about how others like or don't like a phone they bought. It makes no difference to me if some has a phone for a couple of days and returns it. It happens and my experience doesn't change...