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After reading these 13 pages and many of the almost 200 pages in the Apple Support forums about this subject, lots of people had problems before Mavericks, but they were a bit spread. In the other hand, a really really big percentage of people started to have problems right after the Mavericks upgrade or 1 or 2 months after.

I wonder again if this is correlated? Is there anything on Mavericks that is more GPU intensive or anything corrupted that is forcing the GPU into some kind of overdrive mode and it's drastically reducing it's lifespan?

Most likely, at least Safari in mavericks uses the gpu much more than ML. That's why the scrolling is much smoother.
 
I can completely relate, I had 3 logic board replacement in 2011-2012 before they gave me a replacement 2012 cMBP. Unfortunately now my 2012 is showing the same issues, and I am 1 month 2 weeks out of warranty. My usage hits hard on the heat cycles (50C on battery to 95C constant when plugged in doing work, cycled over 20 times a day) so I would not be surprised if in 2 years we see more of this on 2012 models.

Best of all, they quoted me $1100 on the repair (US) because they want to replace the screen, cable, and MLB. Apparently they have record of my complaint of the flickering display (my other post here on MR) and will not replace MLB only even though I clearly showed that the flicker was caused by the GPU, not the screen. No way that poor 1440x900 screen is worth $400. For $1100 I might as well throw in a few extra dollars buy a new, faster computer.
 
Well, after a few hours of having it work again, the thing took a giant dump and now wont get past the grey screen of death.

Have an appt at 12:30 EST and hope they address it honestly and don't screw around. I hate going in and they have this preconceived notion I am a moron with technology.
 
My early 2011 15" MBP has been doing the blue screen for something like 2 years now. I've had the logic board replaced already, didn't stop it.

It's picked up steam over the last few months and it's completely random as to when it's going to happen, with the system being taxed, me clicking at a window to switch to a different program/application or just starting to type. Closing the lid and re-opening it normally gets it to come back out of it, but it's frustrating as all get out.
 
Some models are following Apple, however most are not. For example the business line of laptops from Hp, Dell Lenovo and a few other makers do not follow Apples model. Probably because most large IT departments are not interested in super thin laptops without network ports that can't be repaired in house. So they'll be forced to pay Apples insane repair rate.

HP's new Elitebook Folio series looks a lot like the Retina MacBook Pro. My employer (a professional services firm with almost 20,000 employees) is switching to it as our new standard notebook, and I wouldn't be surprised if other companies are doing the same (or adopting similar models from other companies). People want lighter notebooks now, particularly people who travel or spend time at clients.
 
Yes, and this is a perfect example of how the market manipulates itself and the consumers, rather than serving their needs. Instead of giving us safe laptops, they redefined the product as "notebook" and tell users the fault is their own if they get burnt. Hooray for the free market. Free to be whatever the corporations pushing product want it to be, with near zero accountability to anyone.

Well, I suppose they could limit the CPU and/or GPU to ensure you get a "safe" experience computing on your lap (personally I find it uncomfortable to use a computer on my lap anyway as in, like I'd NEVER try to use one that way regardless, but if you enjoy that sort of thing more power to you), but then people would whine that the computer is SLOW SLOW SLOW and well, what are you going to do? It's called physics. Chips put off heat. To get rid of the heat you either need more space, larger heat sinks or stronger fans. People would whine that the computer is TOO BIG, TOO HOT or TOO NOISY in turn or if you limit the power or use lesser power chips, TOO SLOW. In short, you can't please everyone all of the time so you go with the one that will make the most money. If you want a "laptop", buy a slow computer and don't do anything too exciting on it.
 
Thin, quiet, cool.

Pick two

If you care about keeping your Mac cool and reliable you should use a third party fan control tool.

To set the base fan speed keep revving up the speed until the sound of the fans becomes noticeable in your normal work environment then lower it a bit. The net result is a cooler Mac that remains virtually silent under light use.

Then set the fans to adjust their speed based on the temperature of the nearest component: the CPU fan should adjust its speed based on CPU temperature, the HD fan should adjust its speed based on HD temperature, etc. Notebooks typically have fewer fans that may not be directly associated with a component. In either case you'll probably need a little trial and error to find settings that keep things cool without driving you crazy with noise.
 
Will new paste help if I'm already having this issue?

So my question is if I replace the thermal paste at this point and my computer is still working -- but having this problem intermittently, is it worth it? Will it help?
Will doing that affect apples willingness to work with me in the future or repair it even on my dime?
Thanks!
 
You can't blame him for thinking so given Apple's track record for purposely making their equipment obsolete. This is normally done by abandoning all support for the hardware in the operating system. This has already been done to all PPC equipment, early Intel Macs and most of the iOS devices out there (e.g. Just one generation back old, the iPod Touch 4G is not supported in iOS7 and thus a lot of new software updates have abandoned it and many games don't work on it.) Nothing lasts forever, but compared to Microsoft, who still supports a 10+ year old operating system, Apple is pretty damn cheap-arse sorry sons of britches, especially given how much money the company has.

Totally BS ...
Ask Microsoft about Nokia Lumia high end users left without wp8 upgrade after ONE year from purchase.
You can install and use iOS 7 on the old iPhone 4 while HTC One X+ users cannot upgrade to kitkat after one year and half from phone release.



I'm not sure what language that was written in. There appears to be a run-on sentence in that there are two verbs, but only one subject. Mavericks isn't capitalized and ... is used incorrectly. Thus, it cannot be English as what it says doesn't even make as much sense as most foreigners trying to speak English, IMO. They might leave out an article (e.g. "the" or "a/an"), but you appear to have left out everything that makes the slightest sense. Is the time what? It's not Mavericks "THAT IS" the culprit? "Mavericks the culprit" sounds like a bad character title like Vlad the Impaler or something. :D
Dude are you here to give someone English lessons ?
Would you like to try to post in Italian, or German if you prefer ?
Btw your post in totally off topic and a very poor flame attempt.
If you want to speak about my poor English, feel free to use private messages. I will ignore them of course ....





Oh please. That's a load of annoying fanboy talk. There are great Windows machines and bad ones, but most are perfectly decent. It's not like it's some arcane knowledge how to build a PC or even a good motherboard. There are dozens out there and most work fine. Use a quality power supply and you're probably not going to have problems. A PC is just as likely to get a bad chip from a manufacturer as Apple and vice versa. "Balmer" has not a flipping thing to do with hardware quality on a typical PC. Microsoft makes operating systems, not computers. :rolleyes:
Name calling ? Very well, reported ...
Microsoft makes operating systems ? Yes, crapware like Windows .... Never on any of my computers.

There is a big difference, however and it is price. One would expect better quality for their money from Apple. If Apple cannot deliver that quality (whether a supplier they use is as at fault or not), they shouldn't command the prices they are asking. It is that simple. If Apple continues to have bad quality computers come out at prices substantially higher than the PC equivalent, they will inevitably get a bad reputation and this will hurt future sales. Apple may enjoy a halo effect from the iPhone and iPad, but it won't last forever if they keep putting out tripe. Apple has to watch out for bad hardware AND software since they are responsible for both.

If you can't afford a Mac, don't buy one.
Easy like that.
bad quality Apple' s computers exist only in your head.
 
So my question is if I replace the thermal paste at this point and my computer is still working -- but having this problem intermittently, is it worth it? Will it help?
Will doing that affect apples willingness to work with me in the future or repair it even on my dime?
Thanks!

If it's happening intermittently it will get worse, the thermal re-paste over apples excessive application will help keep the temps down giving you longer life but when a lead free solder joint gets very hot and cold over a number of years and starts to break down it will not cure it at all, you may even disturb the solder joint and break the bad connection by removing the logic board.

Your options are:

Wait for apple to issue a recall, buy a cooling pad and maybe use a usb fan to cool the left hand speaker side of the top case.

Pay Apple to change it and hope for a future refund if/when the recall happens.

Remove the logic board and get a third party to get the GPU re-balled or replaced.

Bake the logic board in the oven for 8 mins precisely at 200 deg c. It does work, I have revived MacBook Pro logic boards, PC notebook boards and nvidia GPU's this way, including two 2011 15 inch models when the client can't afford a replacement logic board and wants to take the risk. Both worked fine afterwards but I did advise the clients to sell them! Just don't put the logic board GPU CPU downwards in the oven else your chips will fall off!
 
If it's happening intermittently it will get worse, the thermal re-paste over apples excessive application will help keep the temps down giving you longer life but when a lead free solder joint gets very hot and cold over a number of years and starts to break down it will not cure it at all, you may even disturb the solder joint and break the bad connection by removing the logic board.

Your options are:

Wait for apple to issue a recall, buy a cooling pad and maybe use a usb fan to cool the left hand speaker side of the top case.

Pay Apple to change it and hope for a future refund if/when the recall happens.

Remove the logic board and get a third party to get the GPU re-balled or replaced.

Bake the logic board in the oven for 8 mins precisely at 200 deg c. It does work, I have revived MacBook Pro logic boards, PC notebook boards and nvidia GPU's this way, including two 2011 15 inch models when the client can't afford a replacement logic board and wants to take the risk. Both worked fine afterwards but I did advise the clients to sell them! Just don't put the logic board GPU CPU downwards in the oven else your chips will fall off!


Thanks a lot Gav - much obliged.

A followup question or two if you don't mind. I'm over 3hrs drive away from the closest apple store; so getting the logic board gpu reballed sounds like an appealing solution to me. Will a typical electronics repair shop (we have one in our small town who I think often repairs electronics on all kinds of household items like stereo receivers, dvd players, etc..) be able to do such a thing?

Would you trust an undergrad electronic engineer major to do this kind of work if he/she had access to the university's lab (our local school has a very good engineering program)?

Thanks again.
 
Well, after a few hours of having it work again, the thing took a giant dump and now wont get past the grey screen of death.

Have an appt at 12:30 EST and hope they address it honestly and don't screw around. I hate going in and they have this preconceived notion I am a moron with technology.

So how did it go?
 
So how did it go?


He looked at it briefly and said it was logic board and needed swapped out. Gave me the option to pay 600 now and get it replaced or a flat 210 and send it off for a repair and if anything else it wrong, they would replace that part too. So I went with that. 5-7 days I'll have it back.
 
Thanks a lot Gav - much obliged.

A followup question or two if you don't mind. I'm over 3hrs drive away from the closest apple store; so getting the logic board gpu reballed sounds like an appealing solution to me. Will a typical electronics repair shop (we have one in our small town who I think often repairs electronics on all kinds of household items like stereo receivers, dvd players, etc..) be able to do such a thing?

Would you trust an undergrad electronic engineer major to do this kind of work if he/she had access to the university's lab (our local school has a very good engineering program)?

Thanks again.

Not at all - to reball requires specialist kit to resolder BGA semis onto pcb's. In the uk where I am there are plenty on eBay though I use a firm in Central London for all of mine.

I would trust an undergrad major using a lab to bake the logic board though, ovens there will be much better calibrated than a domestic one. I calibrated my oven without the missus knowing! My recipe is pretty simple but you must follow these instructions to the letter, I am not responsible for any mistakes it is all at yours and any other members own risk who can't afford a repair or new board swap!

Using a rubber anti static mat remove logic board, clean all the thermal paste, dust debris off and wash with denatured isopropyl and allow to dry. Denatured is flammable but in a lab should be fine. For those at home perhaps using 90-95% isopropyl may be a better idea and let nature take its course drying out the small amount of water in the solution as it is less explosive!

Choose a level baking tray and line with tin foil. Wrap the logic board in the foil exposing pretty much only the GPU and CPU facing upwards. If the logic board is not level on the tray you may have to adjust by using small foil balls ensuring that the whole lot on top of the tray is totally level in the oven shelf itself, it is critical to let the solder reflow level. Remove and pre heat to 200c. Place a couple of copper coins on top of the GPU weighing in total 2-3 grams. Place in oven for 8 mins precisely, switch off, open oven door wide and let logic board cool for 15 mins without moving it. Move tray and when logic board is totally cooled unwrap the foil carefully and wash down with denatured isopropyl again.

When completely dry and for assembly you will have to tint and repaste the CPU/GPU heatpipe, Doward's videos on this post are very good and it's 2011 related, a complete tear down of the MBP model for the heat pipe and logic board removal.

https://forums.macrumors.com/posts/18469142/

That would cost a few beers for the undergrad if he has the facilities to do it and a bottle of isopropyl, a tin of Doward's chrome polish and as-5 thermal paste. A re-ball is £100 here in the uk a new GPU approx £150 to me trade..

The choices are yours!
 
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Well at least it might get some attention from Apple... unlike some other computer companies I know.

Agreed.

It's nice to see Apple officially recognizing the problem, as this is a repeated issue that's just waiting to happen on the rest of us who have bought that model laptop.

And to people baking the laptop for $200 and telling the customer to sell the "repaired" unit on ebay - that's despicable. Hope you don't get on the receiving end of being swindled and then blaming that and all the country's other problems on "liberals" or whatever it is that floats your boat.
 
Agreed.

It's nice to see Apple officially recognizing the problem, as this is a repeated issue that's just waiting to happen on the rest of us who have bought that model laptop.

And to people baking the laptop for $200 and telling the customer to sell the "repaired" unit on ebay - that's despicable. Hope you don't get on the receiving end of being swindled and then blaming that and all the country's other problems on "liberals" or whatever it is that floats your boat.

If that's directed even remotely towards me you might be interested to learn after two texts I sent earlier both 2011's are still in each clients possession and working absolutely fine. Both out of warranty and facing a huge bill they could not afford - one 5 the other 10 months ago...
 
Stuck...

I bought my 2011 MBP via Best Buy. I did not get AppleCare, could not afford it at the time. Few months ago, my extended display port crapped out on me. Being a music producer, I need to leverage my 27" display + 15" laptop to run my programs (ProTools + Maschine, etc.).

I went back to Apple and shared other people griping about the same problem. They did not budge- saying because I did not have AppleCare, that I would have to pay $600 out of pocket for a new logic board. I did not purchase.

Last week, my battery completely died. It lasts for about 10 minutes after I disconnect my power cable.

Apple - if you're listening: I have a completely messed up machine that I can't take mobile anymore, nor can I plug it into any external display. I get it- I didn't buy AppleCare but given the circumstances above (which looks like a production problem, will you please replace my logic board at a minimum?)

Anyone else have any input on what I should do? Thanks in advance.
 
Totally BS ...
Ask Microsoft about Nokia Lumia high end users left without wp8 upgrade after ONE year from purchase.
You can install and use iOS 7 on the old iPhone 4 while HTC One X+ users cannot upgrade to kitkat after one year and half from phone release.

The FACT is (no "BS") that the iPod Gen 4 was dumped in iOS7. It's only ONE generation back. How is that "BS"? It's the simple truth. And just because ANOTHER company behaves in a similarly bad manner (planned obsolescence) does not somehow justify Apple's behavior! :rolleyes:

Dude are you here to give someone English lessons ?
Would you like to try to post in Italian, or German if you prefer ?

I'm simply saying you're jumping down that guy's throat about something he said about planned obsolescence when I can't even understand what you're trying to say in half that response. But what is obvious to me is that you literally hate Microsoft and therefore do not have a non-biased perspective on Apple products. You deny that they have ever even made defective ones for goodness sake. How can I take your posts seriously with that kind of perspective?

Btw your post in totally off topic and a very poor flame attempt.

Sorry, I don't get on here to flame so therefore there was no flame "attempt". I do get very tired of fanatical arguments that depend on emotion rather than logic, however. I own three Macs currently and one PC, but I do not pretend Apple is without flaws like some on here. I do, however, have a more balanced perspective about Windows since I do actually use it sometimes. I do prefer OSX, but it is not without its flaws just the same. I could make a list right now if you like.

Name calling ? Very well, reported ...

It was used as an adjective to describe the type of banter present. In other words, I was describing your argument, not YOU personally. Besides, I didn't know a form of "fanatic" was a bad word. It simply indicates emotional attachment rather than a logical perspective. There's nothing wrong with that except when you try to argue logically about something that is clearly emotionally charged. If you "hate" Microsoft, how can you judge their products now or in the future without bias? You cannot and therefore I cannot take your arguments seriously since simply saying "BS" is not an argument, just a statement of anger.

Microsoft makes operating systems ? Yes, crapware like Windows .... Never on any of my computers.

Crapware? You've just proven my point about have an emotional argument rather than a logical one. I'm sure reporting me to the moderators for calling your argument fanatical is also an emotional reaction.

If you can't afford a Mac, don't buy one.
Easy like that.

I CAN afford to buy them. What does affordability have to do with quality, though? My entire argument is that a high price should command high quality. But if you cannot admit they have made defective hardware now or in the past, there can be no rational argument made against Apple in that manner since Apple's products are obviously perfect in your eyes.

bad quality Apple' s computers exist only in your head.

No, I'm pretty sure they exist in reality too unless reality itself is only in my head or this is the Matrix or something. :cool:
 
Sorry UK centric http://www.whitegoodshelp.co.uk/faulty-appliances-sale-of-goods-act/ NOT JUST WHITE GOODS

The UK Sale of Goods Act already offers us protection against faulty goods even when the manufacturer’s guarantee has run out and says that goods must last a “reasonable time” – which can be claimed anything up to 6 years from the date of purchase.

Apple (eventually) replaced the systemboard & screen on my >4 year old late 2008 macbook Pro Apple after quoting this. :)
 
Sorry UK centric http://www.whitegoodshelp.co.uk/faulty-appliances-sale-of-goods-act/ NOT JUST WHITE GOODS



Apple (eventually) replaced the systemboard & screen on my >4 year old late 2008 macbook Pro Apple after quoting this. :)

Yes over here that's an option you can take, a piece of legislation that does protect the UK consumer with defective goods. Here about 9 months ago I've even had a clients 2007/8 old pre unibody 17 MBP fail its nvidia GPU and simply because they purchased it from that particular Apple store they swapped it out for a brand new non retina 15 inch model free of charge. Lucky indeed, they claimed to be doing them a favour the cheeky store rascals..
 
Interesting... or rather not as interesting,, it's like everything else

why did it take 3 years to notice this ?

I thought Apple people were better than this.. Where as wireless issues and display issues and even other problems were had way before this.

And if the reason why it took so long was due to Mavericks, then its a software issue, not hardware issue.

Many of the problems were..
 
Think it's legislation for using solely lead free solder in 2010/11 that's the prime culprit, only really coming into a rash of faults long term when a product has wild temperature variations - such as a MacBook Pro! Throw in excessive paste application into the mix...!

I know other companies outside the computer industry had major problems finding good solder solutions in that period and perhaps it's affecting Apple now..
 
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