Same problem on Verizon. Have been trying for about 15 minutes and can't passed the activation screen. Going to try via iTunes now.
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Some New iPhone X Owners Facing Activation Issues [Updated]
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Potentially, yes. Ultimately it's then up to AT&T to decide if they want to spend the money for increased activation server peak capacity in order to handle a once-a-year situation. Or not. A business decision.
mine worked fine this morning, but my wife is now home and unable to get hers to activate. both on AT&T. i've plugged hers into iTunes to try it that way too, no go... anyone have other tips?
this feels like the original iPhone launch, when I think my phone took about 12 hours to finally activate with AT&T!
this feels like the original iPhone launch, when I think my phone took about 12 hours to finally activate with AT&T!
I know that's happened to me about a dozen times! like it's almost there and then it craps out again.
Not likely. This phone is in Miami, Florida, and I've been tracking it since it left Alaska.
I'm honestly just happy I'm not alone here...thought I had a bum unit when I briefly got a message from itunes saying something to the effect of "activation info cannot be read from your device." That led to the sim card switch dance and when that failed I figured something bigger was going on. Sometimes I get to the next step (where it shows your phone number) and then it craps out again when I click next.
To be fair, I think this is the first activation issue I've had in many-an-iphone.
To be fair, I think this is the first activation issue I've had in many-an-iphone.
I plugged mine into iTunes and got a blank white screen on my computer with the word "iPhone" in the middle and that's it...lol.
It's not even that they have to provision servers for a one-off event. AWS and GCE have plenty of servers AT&T can borrow for a few hours for just such an emergency. Anyone who builds modern SaaS apps knows this and plans for it.
Man, the original phone was a nightmare. Day one mine wouldn’t activate. Was told it would be activated by morning. Day two called twice and was told both times within an hour or so. Finally on the morning of day 3 they got my phone activated. AT&T just sucks at almost everything and never seem to make much progress.
I have always swapped SIM cards. Never had an issue before. This time swap sim or not same activation error message.
Apple should skip the part where the device gets activated using a carrier. When placing the order the information is already verified, users shouldn't go through carrier activation. They should only enable carrier activation if the SIM card size is changing. I should have the option to just put the old compatible SIM card and turn on the iPhone and use it.
This is a big scam, where at&t charges the user for activation fees where I have paid full price to apple and purchased the device. At&t has no role in it. Last year I purchased the iPhone full price swapped the sim and didn't get charged for activation fees. Looks like at&t had a loss on activation fees and has pushed apple to push carrier activation so new preinstalled SIM cards can be activated and fees charged to the users. AT&T sucks...
Apple should skip the part where the device gets activated using a carrier. When placing the order the information is already verified, users shouldn't go through carrier activation. They should only enable carrier activation if the SIM card size is changing. I should have the option to just put the old compatible SIM card and turn on the iPhone and use it.
This is a big scam, where at&t charges the user for activation fees where I have paid full price to apple and purchased the device. At&t has no role in it. Last year I purchased the iPhone full price swapped the sim and didn't get charged for activation fees. Looks like at&t had a loss on activation fees and has pushed apple to push carrier activation so new preinstalled SIM cards can be activated and fees charged to the users. AT&T sucks...
Welp, over an hour now... I get the tease of making it as far as the billing zip code... and then error.
I didn’t turn off Find my iPhone on my 6S before swapping the SIM into my 8, and I had zero issues. Sounds like a red herring.
Same issue here on ATT.
First my X just wouldn't activate - now niether my old 7 or X work. Calling just goes straight to voicemail.
Nice job ATT.
Joe
First my X just wouldn't activate - now niether my old 7 or X work. Calling just goes straight to voicemail.
Nice job ATT.
Joe
I have been working on this for 2 hours now. I was able to manually activate the phone on At&t's website. I finally called Apple support and was able to confirm that it is Apple's phone activation servers that are not handling the activations.
Still no go...
I have been trying to activate (Verizon) for a few hours now. When I plug into iTunes I get a white screen with "iPhone" in the middle -- no other options.
I've updated to iOS 11.1 on this phone using the hard-restore option.
I was on the phone for one hour with Apple Support, who told me "nothing is wrong on our end," and that by updating to iOS 11.1 I would have my problem solved.
I'm genuinely curious: is anybody activating their phones in the last hour?
I've updated to iOS 11.1 on this phone using the hard-restore option.
I was on the phone for one hour with Apple Support, who told me "nothing is wrong on our end," and that by updating to iOS 11.1 I would have my problem solved.
I'm genuinely curious: is anybody activating their phones in the last hour?
Yes. Agreed that probably happened. But, Apple should have seen evidence that the systems were benchmarked to their specs. It's kind of like a popsicle manufacturer just loading product into distributor trucks without checking if they're refrigerated.