The iPhone X is now widely available across the United States, but some new iPhone X owners aren't able to start using their new phones due to carrier activation issues and congestion.
On the
MacRumors forums, a number of AT&T users are
complaining about activation problems, and there are also reports of activation issues on
Twitter and
reddit. Some AT&T customers are seeing long wait times for the activation process before it eventually fails with an error message.
Image via MacRumors reader William
The issue appears to be due to heavy congestion with so many new devices being released into the wild at once. Several of our readers have been able to get the activation process to work after multiple attempts, while others have gotten it to work after a restart or via iTunes. From
MacRumors reader
anthonymoody:While most of the reports seem to be coming from AT&T users, there are also scattered reports from Verizon customers who are seeing activation problems.
Unfortunately, there appears to be no fix at this time beyond waiting or attempting the activation process over and over again. The problem should start to clear up later today as the servers become less crowded, but Apple and/or affected carriers may also be able to implement some kind of fix.
We'll update this post should we hear reports of the congestion clearing up.
Article Link:
Some New iPhone X Owners Facing Activation Issues