Some Users With Older Copies of iLife and iWork Having Difficulties Upgrading to New Versions [Updated]

Logging out and back in to the MAS worked for me too. All free versions of iLife and iWork.

 

Pages, Numbers, Keynote, iPhoto & iMovie appeared in my updates just recently (within 30 minutes). You have to sign in to your apple ID so they can be added.

 

I've had my iWork since '09. So you mean to tell me I can't get these updates and need to REPAY for them?

 

No. Apple is working on it. Some folks say it is working. Try logging out (uncheck the restore windows) and then log back in, and check for updates.

 

iWork for iCloud!

 

Logged out and logging back into Mac App Store fixed the iWork Update Issue. Thanks!

 

I bought iWork on disc last summer and my programs just updated. They weren't updating earlier this evening so maybe they recently fixed the problem.

 

Same here. I have always bought the iLife updates until 09 then I was able to get them via direct downloads but the App store never showed them as being purchased. I guess I am out of luck also unless there is a direct download or some way to get it to see that we have already purchased it. I paid $79 or $99 for the family pack.

 

Either log in and out from App store or use guess account to check for updates. You'll get 'em all free.

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This bug doesn't only affect iLife and iWork apps. Neither Xcode nor iBooks author showed up as updates either till I did the same workarounds.

 

it's working now, through Software Update.

 

works for me. thanks

 

Nice little trick there with the new admin user. Worked like a charm on a 21.5" 2011 iMac and a 27" 2012 iMac.

 

So this worked for me:

1. Go to Mac App Store (MAS) > Click on Store > Check for Unfinished Downloads

2. You will have to enter your iCloud ID

3. Once complete, all the iWorks and iLife apps showed that they could be updated instead of bought.


4. But you need to individually click into each application > Click update > enter in your iCloud user/pass and then it will start updating



Hopefully this works for people, it worked for me. Before I did all of this I had restarted my computer, but I doubt that had anything to do with it since when I went back into MAS the iWork and iLife suite still said I had to buy etc.

 

Having the same issues I tried:

- Uninstalling and removing any left overs, rebooted, cleared caches, reinstalled, checked again, nada, rebooted, checked again, nada.

- Logged out of MAS, logged in, BAM! Even got the Aperture update.

This happened to a few others I know and two other Mac's I own.

Note: Adding an Admin account and logging in on that account is a similar work around to logging out/in to the App Store, just, more (i)work.

 

As soon as I logged out of the App Store and logged back in, all the updates were available to me even though I had originally purchased them on disk or they had come with my Mac Book Pro.

 

This really surprised me! From the keynote it wasn't clear that customers that bought prior to App Store would get this.

I had to sign-out and when I signed-in all the software appeared under Updates.

I bought that Mac Box Set (with 10.6) way back when, and am very happy. This is a really nice move from Apple.

 

Still waiting here. Have tried all the tricks I have up my sleeve. Have also tried all that have been mentioned here. Well good thing I have patience, but been a long day of updates.

Have since been able to update by creating new admin account. Thanks for the tip!

 

Iwork ILife

Hey guys don't get discouraged I just took a shot in the dark. I clicked on one of the paid new iwork apps a low and behold they all became free, of course granted your running latest version of both suites give it a try hope it helps I have downloaded nearly all for free and I was just in your boat. Like was stated below May have been what was stated below GarageBand was free hit it all others followed!

 

Went through MAS and saw Garage Band for free...hit it and the rest popped up as updates! Happy Camper!

 

Thanks singhjeet29, this solved my issue.

 

You just need to upgrade to Mavericks, and then install iWork 09 from your DVD. The new versions will show as upgrades for free on Mac App Store.

 

Signing out and signing in isn't working for me. I'll try making an
admin account.

 

My Mac Mini doesn't have a DVD drive...

 

What worked for me is I use to have another user id that I logged on to iTunes with a few years ago.

I logged out of the app store and logged in using that id.

I was able to download all updates of iWork and iLife that I had on discs.

Hope that helps.

 

Being trying in ML. Need to upgrade to Mavericks. Feeling stupid.