Some Users With Older Copies of iLife and iWork Having Difficulties Upgrading to New Versions [Updated]

Discussion in 'Mac Blog Discussion' started by MacRumors, Oct 22, 2013.

  1. mac666er macrumors regular

    Feb 7, 2008
    San Francisco, CA
    This solved it for me.

    I was using the iWork DVD.
  2. b13o0r12e3 macrumors member

    Jun 9, 2008
    London, United Kingdom

    :D x100000000000. saved me from some serious potential frustration. thanks!
  3. pbmcp macrumors newbie


    Feb 21, 2010
    Culburra Beach, NSW Australia.
    this worked for me!!

    This worked for me...

  4. sir1963nz macrumors 6502a

    Feb 9, 2012
    I hope they do too.
    I bought Keynote then the system caught up and pages/numbers became free updates.:mad:

    I hope they refund my NZ$24 back
  5. tmanto02, Oct 22, 2013
    Last edited: Oct 22, 2013

    tmanto02 macrumors 65816


    Jun 5, 2011
    I can confirm that the upgrade even works on illegitimate versions of iWork 09. Thankyou Apple for legitimising my software. ;) Haters gonna hate.
  6. TrashCanBin macrumors regular

    Oct 1, 2013
    Most amazing keynote in years. Master is pleased.
  7. CrickettGrrrl macrumors 6502a


    Feb 10, 2012
    B'more or Less
    Thank you SO much! This is what finally worked for me. :)
  8. YourHerojb macrumors regular

    May 5, 2011
    Same here, let me know if you find anything out
  9. Mr X macrumors member

    Mr X

    Jan 19, 2008
    London, UK
    Same here, it retained my old iWork suite, Garageband and iMovie.

    Both versions seem to work, I'm tempted to keep a copy of the old iMovie until I get used to the new one, but I assume it's safe to delete the older apps?

    The only old app that it did not keep was iPhoto?
  10. locoboi187 macrumors 6502a

    Oct 3, 2012
    Updates just started to push through for me. Give it some time.
  11. blasto2236 macrumors 6502a

    Nov 4, 2012
    Pro tip: This works whether or not you previously owned the apps. It treats any new account created on a Mac as a "new" Mac, evidently, and all the Apps are pre-installed. Seems weird that these apps are evidently embedded in the OS and yet the MAS doesn't just make them free to all users. Either way, this worked for me. As soon as I signed in to the new account, it tied the iWork apps to my Apple ID. I now own them. Thanks, Apple!
  12. jackzig macrumors member


    Sep 8, 2000
    Along the upper Delaware River
    Early 2008 24" iMac

    Just upgraded the above to Mavericks without a problem. Downloaded the free upgrades to the 3 iWorks Apps and iPhoto without a hitch. Can't download iMovie because it says my video card won't qualify. :( Anyone else having this problem?

    I'm not complaining a 5-½ year old Mac running the latest and greatest OS is pretty cool, not to mention the FREE software upgrades.:)
  13. CBlakeston macrumors 6502

    Jan 31, 2008
    Did the 'create new user account' detailed earlier in the theead to jog the system and not only is iWork now updated and listed under Purchased in the MAS but so is Aperture. Both from DVD installs. Way to go Apple :)
  14. shanson27 macrumors 65816


    Nov 27, 2011
    WTH, it cost money, a have a macbook pro from 2011 :mad:. Why I can't update it?

  15. alksion macrumors 68000


    Sep 10, 2010
    Orange County CA
    Still doesn't work for me either. Only GarageBand has the update.
  16. Trowaman macrumors 6502a


    Nov 3, 2003
    CD: TX-14
    Same story. I'm not getting the ability to upgrade.

    I've created a new Apple ID account, I've created new user accounts, I've moved the Apps out of the iWord 09 folder.

  17. radstar macrumors newbie

    Apr 16, 2008
    Did Apple maybe fix this "bug"?
    Tried out all possibilities and none worked.
  18. Michaelgtrusa macrumors 604

    Oct 13, 2008
    My gpu does not meet the min req for imovie. I cannot install.


    Yes I have the iMovie issue as well.
  19. scrmtrey macrumors regular


    Mar 28, 2013
    If u create a new account, u must go under purchases and re-download it.

    MAS shows all updates for me. Updated successfully and did not purchase any of these apps. (Apart from iLife which is from the DVD)

    About GarageBand. You must "purchase" the new free version on MAS. It didn't show the update for it.

    And also after update, it shows iWork and iLife apps under purchases tab, like i buy it from MAS.
  20. alksion macrumors 68000


    Sep 10, 2010
    Orange County CA
    I think we just need to hang tight until apple patches this whole thing up. I don't even use the iLife suite aside from iPhoto, which I use for photo stream. I can wait.
  21. TrashCanBin macrumors regular

    Oct 1, 2013
    I installed iLife and iWork from DVD and all applications have been updated.
  22. photographypro macrumors regular


    Jul 7, 2010
    American in Pisa (Italy)

    Yes, surprisingly. In the past I always had to update iWork through Software update and not through the App Store. But after installing Mavericks, all iLife and iWork programs were in the App Store. I had to enter my password for EACH one, which was odd, but they all updated for free.
  23. stevkyt macrumors newbie

    Dec 17, 2012
    How about Apple removing hyper links in Pages. I'm writing a book with internal and external links. They are all gone. You can link words to URL's in a very cack-handed way but all my links I have spent days doing have gone. Shafted again by Apple who seems to know better. Oh well, back to the old version.:mad:
  24. windywalks macrumors 6502

    Mar 12, 2004
    This is what solves the problem. Needs to get a sticky on the forum.

  25. Russlush3 macrumors member

    Jul 18, 2009
    This worked just fine for me on my iMac and Macbook Air with iWork 09 originally installed from disc. I just upgraded to Mavericks and checked for updates in the MAS, downloaded all updates and no problems at all. I ran into some apparent glitches during Mavericks update and/or apps download, but once it was all complete everything was fine. Before upgrading to Mavericks it did look as though I had to purchase them, just be aware Mavericks is required.

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