Carrier Sprint iPhone X/8/7s Pre-Order and Dispatch Thread

[sactownbwoy]

I was hoping to get it before I leave for Japan, but doesn’t look like I will even get to order it. Oh well I’ll wait until next year I guess. I have been in line since 1200 pst and no luck. I can’t stay awake any longer. Will try again in the morning. See what the shipping dates are then.

 

[LoveMyMacPro]

Sprint is down again according to Twitter. They also said their support team is unavailable until the maintenance is completed.

 

[Neil22]

I was hoping to get it before I leave for Japan, but doesn’t look like I will even get to order it. Oh well I’ll wait until next year I guess. I have been in line since 1200 pst and no luck. I can’t stay awake any longer. Will try again in the morning. See what the shipping dates are then.

I almost gave up and it finally let me order. Once your logged in, the site is actually responsive. My first two efforts were otherwise.

 

[HuskerChelle]

OMG the order was cancelled as it did not submit successfully??? Waiting on a sale specialist now . ARGH

 

[WhiteTim2016]

got my order in finally 256gb space grey X

 

[naptowngill2005]

Went through it so fast for both device that I did not see estimated ship date....
I did get the flexpay/trade in deal, so each device will only be 22 a month.
They got me for $10 shipping and upgrade fees ($60 total) for both device), which I’ll get reversed...

View attachment 727782

Are you trading a leased phone?

 

[AlphaPoppy]

I got an iPhone reserved to ship Nov 3 but no confirmation yet "When we're able to reach the carrier systems", should I do pickup for Nov 3 on the Apple Store App?

 

[Apple-of-my-eye]

It's 3:26, and I've been trying to get my order through since 2:00, Apple's site keeps saying that they can't communicate with the server. And now, when I started, looked like Nov 3 shipping, last I checked, it said 4-5 weeks!! Ugh!!

 

[naptowngill2005]

Had two browsers up. First one failed at checkout and threw me back in line. Second browser got me in, got to the upgrade screen, logged in, then threw me back in line. After 30 min or so the second browser then gets through all the way to checkout. What. A. Process. Best of luck everyone.

Also in both my final screen/Order Summary I got this message, which was also replicated in my confirmation email:

Oops, our systems aren't playing nicely, and we can't show you your order number. We'll send it to you via email shortly. If you do not receive an email in 48 hours, you will be contacted in case a replacement order is needed. Thanks for your patience.
​

What a joke

I got this too

 

[WhiteTim2016]

yeah i noticed i didn't get a order number as well just a confirmation email

 

[AlphaPoppy]

If I got a reservation number from Apple but no confirmation email yet am I good?

 

[jaeb0922]

yeah i noticed i didn't get a order number as well just a confirmation email

I went through the entire upgrade process via the site. Got charged the 10 shipping fee which came out my bank account. No confirmation, no order number, and the phone still states it’s upgradable.

What should we do? Wait it out? Order again?

 

[MrSlickk]

Made 2 orders, one at 12:30pst one at 1amPst both got cancelled

 

[jaeb0922]

Made 2 orders, one at 12:30pst one at 1amPst both got cancelled

Ugh. Through the sprint site? Did you get charged the shipping fee?

 

[WhiteTim2016]

I went through the entire upgrade process via the site. Got charged the 10 shipping fee which came out my bank account. No confirmation, no order number, and the phone still states it’s upgradable.

What should we do? Wait it out? Order again?

I was charged 173 bucks already according to my bank activity so Sprint has charged me already I'll wait a day or saturday and if I dont get an follow up email I'll be calling

 

[HuskerChelle]

got my order in finally 256gb space grey X

Careful, it will probably be cancelled

 

[snowtrooper1966]

so apple.com gave me a contract price which Sprint said they don't do anymore. contract price was $699 for the 256gb iphone x. How can Apple offer that but not Sprint?

Sprint is giving $350 off if you use Flexpay and trade in eligible device...Why my payments will only be $22 a month for the X's I ordered,,

 

[MrSlickk]

Ugh. Through the sprint site? Did you get charged the shipping fee?

didnt get charged shipping, yes through sprint. going for my 3rd attempt

 

[jaeb0922]

I was charged 173 bucks already according to my bank activity so Sprint has charged me already I'll wait a day or saturday and if I dont get an follow up email I'll be calling

I look at it this way. If we got charged.... they better honor it or give us a year free, bahahaha!

 

[WhiteTim2016]

Careful, it will probably be cancelled

I'll be watching they already got the charge on my card so they got the money so they gotta supply the product

 

[MrSlickk]

I look at it this way. If we got charged.... they better honor it or give us a year free, bahahaha!

They charged me for 2 canceled orders! just put in my 3rd lets see if this gets canceled too

 

[snowtrooper1966]

Are you trading a leased phone?

Yes, and got the 350 discount per line
There was some debate, and I was initially told on Tuesday by a senior executive service rep that only owned devices qualified...

 

[MrSlickk]

I'll be watching they already got the charge on my card so they got the money so they gotta supply the product

They send out an email exactly 31-32 minutes after receiving confirmation email saying the orders cancelled and they will refund you

 

[WhiteTim2016]

They charged me for 2 canceled orders! just put in my 3rd lets see if this gets canceled too

lol you answered my question thanks

 

[Aggie2010]

I went through the entire upgrade process via the site. Got charged the 10 shipping fee which came out my bank account. No confirmation, no order number, and the phone still states it’s upgradable.

What should we do? Wait it out? Order again?