Before you placed your order it told you what date you’d get it. You completed the order, got mad, canceled the order. Now that you find out you would be getting it launch day anyway if not for YOU cancelling your order it’s still Apples fault? I’d love to be at your Apple store on launch day if you can’t get one then. You might really throw a tantrum! YOU cost yourself a launch day delivery.
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Stayed up all night, called in sick to work today, and STILL didn't get a November 3rd delivery date
- Thread starter NewtonPippin
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Before you placed your order it told you what date you’d get it. You completed the order, got mad, canceled the order. Now that you find out you would be getting it launch day anyway if not for YOU cancelling your order it’s still Apples fault? I’d love to be at your Apple store on launch day if you can’t get one then. You might really throw a tantrum! YOU cost yourself a launch day delivery.
I'll take 'cutting off my nose to spite my face' for $1000, Alex.
I used two different devices to maximize my chances of getting into the store quickly. I was using the Apple Store App on my 7 Plus, and I was using the Safari browser on my iMac. Everyone under the sun (forums, youtubers, etc) were saying 'use the App!'. In previous years, the App was the faster way .. but with so many people gearing up for this phone, and all of them being told 'use the App', I figured the App servers would be hammered pretty damned hard, so I used the App and the website to see which would hit first.
The website hit first, I got my order in and got an 11/3 arrival date.
Even a company the size of Apple isn't going to handle the load of however-many-crazy-millions of people were going to hit the store servers at that precise moment. We all know it's a gamble, and even taking all the steps I took in no way guaranteed I was going to land an 11/3 date. I also know that even though I've bought a new phone every year since the original, have a 13" iPPv2, iMac, Mac Pro, multiple AppleTVs, AppleWatch series 3, etc ... that that in no way would benefit me come pre-order time. I was lucky, and I'm happy for it.
It's not Apple's fault you didn't sleep.
It's not Apple's fault you cancelled your order because you were mad.
It's not Apple's fault you came back later and got an even later delivery date.
This isn't an indication of poor treatment of loyal customers. Someone who was 'most loyal', wouldn't have cancelled their pre-order to begin with. I'm still boggling over the idea that coming back 7 hours later would produce a better result. I have friends with December delivery dates. They'd kill for a November 10-17 date.
Don't be pissed at Apple. I'd suggest learning from this experience that it's not a good idea to cancel something like that just because you're a bit tweaked.
Called in sick for a pre order done online?
Might as well have taken that sick day to physically line up next week...
Might as well have taken that sick day to physically line up next week...
Just spit balling here, but *maybe* other people cancelled their order (hopefully for a reason better than yours) and so these people with their orders moving up were the ones on the edge of getting a Nov 3 delivery.
Not to mention the old under promise over deliver. Better to end up with the phone earlier than advertised than significantly later if they allocated stock they don't have.
Isn't the T-Mobile one the one that was more difficult to order because a ton of people who weren't actually on T-Mobile ordered it as there was no carrier verification process on Apple.com?
Apple are still advertising dates of Nov 3 but it is clear from many posters in the forum that when ordering online they are getting order dates way past the 3rd.
My own personal opinion is if that i was paying $1000 for a product, for that price I expect to get the item on the date of the 3rd. What is clear from reading the posts in here, nearly all of you disagree and say it's tough luck on the OP's part.
So I ask, if $1000 is not considered enough to get one's phone on the date Apple keep advertising, Nov 3rd because Apple's online ordering keeps giving later dates, what price do you consider high enough to warrant getting it on the 3rd, $3000, $6000, other value?
My own personal opinion is if that i was paying $1000 for a product, for that price I expect to get the item on the date of the 3rd. What is clear from reading the posts in here, nearly all of you disagree and say it's tough luck on the OP's part.
So I ask, if $1000 is not considered enough to get one's phone on the date Apple keep advertising, Nov 3rd because Apple's online ordering keeps giving later dates, what price do you consider high enough to warrant getting it on the 3rd, $3000, $6000, other value?
I garauntee you there will be models of the iMac Pro that come later than the first day it’s out because of different configurations. While yes, it is different because they’re made to order, what you are essentially saying is that if Apple gets 10 orders they should have 10 ready and if they have 50 million orders they should have 50 million ready to go on October 7th. I’m guessing risk management isn’t something you’ve heard of. Also, the iPhone X is far from Apples most expensive item.
You have yet to provide evidence showing that Apple is making any sort of guarantee that customers will be getting iPhone Xs on the 3rd of November. The only claim they are making is that the iPhone X will be released on the 3rd. For those lining up at brick and mortar stores on the 3rd, getting the phone on launch day is still a possibility.
Price has nothing to do with demand. $1000 does not mean you are guaranteed a day one device.
If you bake 12 cupcakes and 20 people walk in to buy one. Those eight others will have to wait till another batch is made.
If Apple cannot guarantee a pre-order date of Nov 3rd then should remove advertising stating such fact.
Apple are now at fault for misleading buyers with this Nov 3rd release because it is giving buyers the impression that Nov 3rd date is still available but it is only when they go online to order the phone that they find out Nov 3rd is no longer available. If that is the case then Apple should be putting out notifiers and adverts stating that Nov 3rd delivery is no longer available.
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If each cupcake is $1000 and you are told you will get one the day is it made, you expect to get it on that day, not the day after because not enough was made and you have to get it the next day or the day after.
No one said you would get it Nov 3. Available Nov 3 is not the same as Guaranteed to a receive on Nov 3.
This is ridiculous. Comments like these really strain the bounds of common sense. You guys must be trolls.
The phone is being released on November 3rd. Every one of us knows that. Anyone interested in the phone knows that. On the 3rd, customers will start receiving those phones. Additionally, brick and mortar stores will have some supply for people, on the 3rd, to go purchase.
Nowhere, anywhere, does Apple say every human being on the planet who wants an iPhone X will get one on the 3rd. That's stupidity. It's impossible. There isn't a person on this board that would assert it would be even remotely feasible for Apple to do that.
As a company releasing a product, they will tell the public when that device becomes available. That is what Apple (and every other company that releases an anticipated product) did. How will the general public know when it becomes possible to get a phone unless the company tells them?
Again, nowhere does Apple guarantee that everyone that wants one will get one on that day. That's just physically not possible. And when you go to order one, they tell you in advance of you committing even a single dollar, when their estimate is that you'll be able to get one to the best of their ability to estimate at that time. Apple is exceptionally good at fulfilling those promises.
Stating that the phone becomes available on November 3rd means just that. If someone looks at that date and assumes that just because they have a pocket full of cash to throw at the company they can somehow not be subject to the reality of supply and demand, I'd submit that they have an extremely poor grasp of basic communication, simple logic, and are applying physically impossible standards to one company outside of all others.
The phone absolutely becomes available on the 3rd. There are many of us here on these boards that will prove that. Not everyone will get one on the 3rd. Companies sell out of products every day and any rational person understands that doesn't violate a promise. If a company says, "Hey, MrCustomer, thank you for paying for this item, you will receive it on SuchAndSuch a day", and MrCustomer doesn't get it on SuchAndSuch a day ... that's a broken promise. When a company says, "Hey, GeneralPublic, we will begin having ItemFoo on SuchAndSuch a day ... and they sell out of ItemFoo, well, that happens for basically any and all highly anticipated items and we all (well, apparently not all) understand that. It's why people line up well in advance for suck items, in hopes of getting one before they run out.
lol. I hope you're trolling else you may need professional help.
Apple dates have fluctuated since pre orders started you know going in apple usually over delivers at the very least a few days earlier.
In that case, don't waste your time. They'll tell you off with a smile.
Anyways if you're a big-shot customer, just email your contact at your local Apple Store.
No one, not even Apple said you or anyone else was guaranteed a phone on the 3rd.
Yeah didn’t expect to come back in this thread and see others actually siding with the OP in some way. Crazy. All Apple said is it releases on the 3rd, that’s it.
Must be a bunch of millennials in here. I feel sorry for the call center employees if this is the way actual adults think the real world works.
Apple NEVER guaranteed you will get your iPhone X on Nov 3rd. They only said that it will be on sale on Nov 3rd.
Good luck trying to get free stuff from Apple because they’re not going to deal with customers like you who feel they are entitled.
It’s your fault you cancelled your first order. Stop complaining.
If you want to take your business elsewhere, go right ahead. I’m sure Apple would have no problem filling your void.
They NEVER said you would get your iPhone X on Nov 3rd. They only said the iPhone X goes on sale on Nov 3rd.
Big difference.
To all those saying apple said they will not get their phone on the 3rd and that it's just goes on sale on the 3rd. Then why has there been hundreds of posts in numerous iphone threads stating that Apple will give it's customer a pre-order date of the 3rd. Why is that apple sent out emails stating that customers if ordered quickly would get their phone on the 3rd. There are adverts in papers and magazines stating such, delivery for release date.
Therefore this is not a case of iphone goes on sale on the 3rd but Apple will deliver your phone on the 3rd. If Apple cannot guarantee a delivery date of the 3rd then they should stop with the advertising of getting your phone on the 3rd and tell customers that delivery will be after the 3rd.
Therefore this is not a case of iphone goes on sale on the 3rd but Apple will deliver your phone on the 3rd. If Apple cannot guarantee a delivery date of the 3rd then they should stop with the advertising of getting your phone on the 3rd and tell customers that delivery will be after the 3rd.
Apple doesn’t make a promise to anyone that they will get their phone on November 3rd. They “start shipping” on November 3rd. They don’t have any biding agreement with you that you will get your phone on the day you want. Also, shame on you that you cancelled your preorder, thought better about it, then reordered only to moan and groan about a 5-6 week delay - all because you couldn’t wait for 1-2 weeks initially. You reek of self-entitlement and I feel sad for you, for that.
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Haha okay. Do you have no clue how business works?