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It works how it works. It's ether acceptable or it's not. Decide to keep it as is, or return it. It's just that simple.

But, why can't it just work like any other cellphone. And if you think this happens to any other device, please list them and provide a link that clearly shows this problem.
 
Apple's continued response to this is getting more and more asinine as the days pass. Asking a consumer to stop posting videos, are you kidding me? Based on that response everybody should start posting videos now and keep posting them. Apple just doesn't get it anymore and the touch they had with customer service is long gone. Granted, we've only seen the gist of the emails between the parties but from what we've read, Apple initiated the email and asked the person to not post anymore videos.
 
"It's just a phone" will be more true when you're grown up. In the end it doesn't matter, and you'll throw it out in a year or two for a new one anyway. Things like watching your kids grow up, providing for a family, being there for loved ones are what really matters. That's what Steve is really saying. No device like the iPhone deserves as much emotion, positive or negative, as the person emailing Steve had.

Couldn't agree more.
 
Nope, lefties and those with big hands can't avoid holding thephone that way without risking dropping it.

Holding the phone avoiding that spot is completely unnatural to me.

As a left-handed person myself with maybe slightly bigger hands than average, this is simply not true. Just because YOU hold the phone one way, doesn't mean EVERYBODY does.

I have made my iPhone 4 bars go down, but I have to grip it awkwardly, and squeeze the hell out of it to make it happen. I also live in an area with really spotty reception, and have got way better service on this iPhone so far than I ever did with my 3G.
 
Jobs

Maybe Jobs doesn't care about his costumers anymore as this iPhone 4 was the biggest hit in Apple history. He is probably going to retire soon, so he will just leave with billions of dollars and let Apple deal with us.
 
You can't have it both ways, Steve

Either the customer is "getting all worked up over a few days of rumors", is "most likely in an area with very low signal strength", and "may be working from bad data" OR Apple is "working on it". If there's nothing wrong, why work on it?
 
I'm not sure I believe this one...

If true, what Jobs said is right.... calm down. If you are really that upset and not seeing results even with replacement phones...take it back and move on.
 
I don't hold the phone that way to reproduce the issue naturally, but I do get tired of the proximity sensor issues.
 
Big problem

People keep talking about loosing reception when holding it. I lose reception just on my desk. Right now flat on my desk 3 bars on 3g, with phone still on desk i pull up daytrotter radio and lose all reception.

I have notice that a local place I go to where i use to have no service with my 3G i know have full bars. In fact while I was there yesterday someone with a 3G had no bars. We both walked outside I dropped to zero and his quickly jump to full bars.

Something is wonky with this phone :eek:, but I am still enjoying it!:D

I would rather the apple engineers concentrate on why my MBP losses wifi connection when i plug in my mini dvi port to a monitor!
 
Well this is my first post here and hopefully I don't offend no one. I still have the Iphone 3g works wonders for me and in my home I have a N+ router. With that said ... ever since I updated to Ios4 I have noticed a BIIIIG loss of signal in my 3g. I was thinking this was due to the fact that the 3g is an old model but I have kept looking at all the people complaining about the new Iphone reception and it made me wonder if it is both hardware and software issues. With that said ... You can always RETURN your new Iphone and use your old one until apple fixes you problem or you can keep it and hope for the best. I mean I understand all the "I spent XX ammount on this new phone and i want it to be the best there is" areguments... But like it has been said... "It IS just a phone"!!!
70% of the people that bought the new Iphone were 3g/3gs users.. Wich means they really didn't have to upgrade their phones YET... and if you did upgrade ... Can't you just be happy you have a new phone and wait till Apple comes up with a solution?
I find it soo hard to believe that sooo many people have the problem with this new phone yet still there are no major returns at apple or AT&T stores. I mean if the problem was as bad wouldnt you just return the deffective product? And please dont use the "ohh but then i have to renew my contract for 2 years and get another phone I dont like argument". if 70% of the 1.7 million Iphones were ruturned I bet you Apple and AT&T would do something about it.
Now excuse the grammar and stuff but i believe you all get my point accross.

Just a thought, I believe most people are waiting to see if there is a solution to the problem. Why return it today, a solution comes next week, and now you have to repurchase it.
 
lol Did you not read the report? Standing under an ATT tower is a bad spot for reception. The towers are meant to propagate the signal OUTWARDS not up and down from the tower. The Microcell on the other hand...

Ignore him. He's a lying idiot.
 
While I agree that it is JUST a phone and there are far more important things in life such as family, Jobs is the last one to be relaxed if he was being screwed by a company.

See, I guess that's the part I don't get.

There's a problem... ok got that. Apple is working on it, and Jobs has said "stay tuned".

So wait and see what happens. If nothing happens toward the end of the return period, take it back. Then either wait and see or buy something else.

Where is the "being screwed by a company" part?
 
It's not just dropped calls. Please stop saying this. The real problem for me is trying to use data over 3G. I can't do it unless I hold my phone in a way that makes me think I'm going to drop the phone. When I hold the phone exactly like folks do in Apple promotional materials (and like Jobs did in his keynote), i lose connectivity and can't do anything on 3G.

I did the trick of reseating the SIM and that seemed to help for a while, but I can now recreate the problem again.

This. It's a phone, but the phone can't make phone calls or connect to the internet if I hold the phone in a very natural way. :mad::mad::mad:
 
I'm a little confused. I've been following this for a few days now, but apparently I'm not fully grasping the situation. Several people have said that the phone only drops signal if held in an uncomfortable way. If that is the case, then I'm going to have to side with Jobs.

So, which is it? Does it happen constantly or just when held in an unusual/uncomfortable way?

It happens when you hold it like Jobs holds it.

2pqko69.jpg


And when you hold it like they do in the adverts

hey-apple-youre-holding-it-wrong.jpg
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)



Um, wow. No. Read the full exchange. The customer is around-the-bend looney. I can't believe jobs continued to respond to him, let alone in a calm manner. The customer was waaay over the line. Here's the billionaire CEO of one of the most impotent tech companies in the world taking the time to personally email him about a product, and he throws around all caps, "sickening," "arrogance," and "jackass."

I'm not suggesting he should kiss steve's butt just because he's the CEO, but to fire off those kinds of badly typed, unprofessional, deliberately insulting emails when you actually have Jobs' attention is not just incredibly rude and inappropriate, it's dumb. You're emailing one of the most important people on the planet in terms of tech - how about trying to talk to him instead of ranting like an angry 15 year old?

Honestly, if I were Jobs I would not respond to customers any more. He can't win.

This right here. I can understand people complaining if they have legitimate issues, no one has to kiss Steve Jobs butt and say things are fine when they aren't. But when you have the attention of the CEO of Apple, and one of the most important people in tech over the last 25+ years, trying talking to him in a respectful manner for goodness sake! Jobs doesn't even have to communicate directly with the customers if he doesn't want to, but he takes the time to do so (and quite often, it seems). Almost no other CEO does this, and you typically get some canned response or an email from a CS rep if you do try to contact the CEO of any other company. If you're lucky enough to have Jobs communicate with you, at least do so with some freaking intelligence. I"m a business operator myself, and I know that I am much more apt to deal with an irritated, but respectful customer with a complaint than I am to someone with the exact same complaint, but yelling a me and having no respect for me or my employees.
 
Well this is my first post here and hopefully I don't offend no one. I still have the Iphone 3g works wonders for me and in my home I have a N+ router. With that said ... ever since I updated to Ios4 I have noticed a BIIIIG loss of signal in my 3g. I was thinking this was due to the fact that the 3g is an old model but I have kept looking at all the people complaining about the new Iphone reception and it made me wonder if it is both hardware and software issues. With that said ... You can always RETURN your new Iphone and use your old one until apple fixes you problem or you can keep it and hope for the best. I mean I understand all the "I spent XX ammount on this new phone and i want it to be the best there is" areguments... But like it has been said... "It IS just a phone"!!!
70% of the people that bought the new Iphone were 3g/3gs users.. Wich means they really didn't have to upgrade their phones YET... and if you did upgrade ... Can't you just be happy you have a new phone and wait till Apple comes up with a solution?
I find it soo hard to believe that sooo many people have the problem with this new phone yet still there are no major returns at apple or AT&T stores. I mean if the problem was as bad wouldnt you just return the deffective product? And please dont use the "ohh but then i have to renew my contract for 2 years and get another phone I dont like argument". if 70% of the 1.7 million Iphones were ruturned I bet you Apple and AT&T would do something about it.
Now excuse the grammar and stuff but i believe you all get my point accross.

The point is simple, we don't know that Apple is going to fix the problem. And the last thing that we want to do is return the phone, pay 15% for the privilege and then find out that Apple have released a fix. We have 30 days to make a decision and time is running out. All we need is Apple to come out and tell us what's going to happen, to tell us that they understand our concerns and they will ensure that we won't be dissapointed. As it stands people have paid A LOT of money for a phone and they don't know if it will ever operate in the intended way. People just need reassurance and at the moment they are not getting it.
 
Anandtech has a great, technical analysis of the "antenna" issue. Reading the number of bars really isn't a good indicator of actual signal strength and while squeezing the phone tightly does decrease the signal, the same is said on other phones. The bottom line is that the iPhone 4 still gets better reception than the 3GS.

http://www.anandtech.com/show/3794/the-iphone-4-review/2
 
Agreed. I don't understand why someone would cup the phone at the bottom when on a call. Even when using apps you don't need to cup it. Seems like an incredibly awkward way to hold it anyway.

Maybe you have doll hands - the phone is much smaller than an average hand, if you hold it with the center of gravity of the phone at the center of a left handed grip, the left edge is firmly in the meat of your left thumb, the bottom, is resting on the bottom of that and the muscle below the left pinky. Depending on well muscled your hands are it will actually imbed in those structures.

Again, for those with itsy bitsy hands or who hold it like a princess these aren't issues but they are when people with larger hands hold the phone normally.
 
Maybe it is a date provider issue..maybe Steve is saying AT&T sucks and by staying tune means they are going to switch carriers finally and finally have better service coverage

or they dont know what to do to fix the issue and everyone should just get over it.
 
Have the people who latched on to "It's just a phone" and keep harping on that just skipped right over the reason why Jobs said that in the first place? The guy he was responding to was so worked up he couldn't even grammar correctly anymore! He was probably foaming at the mouth like a wild animal as he typed it. Telling him to relax is probably the best advice Jobs or anyone else could have given.
 
So many Jobs assl*cker in here.. It's beyond disgusting.

"Not worth it?" Hello ! This is your flagship product and it cost 1.5k for 2 years of service, idiot.
 
I now believe that the average age of the Macrumors poster has to be something-teen, or stuck there mentally. Maybe it's worse here in the summer since all the kids are hanging out online instead of being at school, as noticed by the 4chan references I see more often on here.

"It's just a phone" will be more true when you're grown up. In the end it doesn't matter, and you'll throw it out in a year or two for a new one anyway. Things like watching your kids grow up, providing for a family, being there for loved ones are what really matters. That's what Steve is really saying. No device like the iPhone deserves as much emotion, positive or negative, as the person emailing Steve had.

I agree with this, but as you grow older, you become more stubborn and set in your ways. You also don't appreciate the patronizing manner of Mr. Jobs. He's the one who should really retire or keep his comments to himself.
 
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