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Steve Jobs Again Speaks Out on iPhone 4 Antenna Issue via Email
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If it's just a phone, then why didn't SJ just dropped the case regarding the lost iPhone 4?
I agree with Jobs in saying that it's just a phone, and there are a lot of things in life far more important.
BUT... if he really is the one replying emails, he's an arrogant s.o.b. and a hypocrite, because you can't say there's no issue, then you're holding it wrong, and then that we're working on it. They're mutually exclusive.
The advise to relax it's ok for the guy who was writing him, whereas for Jobs, the whole image of Apple may be hanging in the ballance, so he better stops answering emails and starts making damn sure the "non-issue" gets a fix, or a "non-fix" (whatever he wants to call it).
BUT... if he really is the one replying emails, he's an arrogant s.o.b. and a hypocrite, because you can't say there's no issue, then you're holding it wrong, and then that we're working on it. They're mutually exclusive.
The advise to relax it's ok for the guy who was writing him, whereas for Jobs, the whole image of Apple may be hanging in the ballance, so he better stops answering emails and starts making damn sure the "non-issue" gets a fix, or a "non-fix" (whatever he wants to call it).
You're confusing claiming your money with being part of the suit - claim it or not the lawyers are representing all owners of the defective product when they are in court.
First, I am glad there are people without any problems, but there seems to be many, me included, with the reception issue. I hold the phone with my left hand and have to think about how to hold it or I have the issue and drop about every other call when at home. I have had every version of the iPhone from the original and have not had the same problems with any of the first 3 versions. I have had to turn off 3G at my house to make or receive calls without dropping them - not good for what was paid for the phone or the fact that my 3Gs worked fine at the same location.
I also have the proximity sensor problem and turn on mute or speaker or end the call with my face or ear. And unless I am using an earpiece, I can't press the lock button to lock the screen - unless I want to end the call.
I hope Apple listens and comes out with some fixes for these issues. I personally think they were too secretive and did not do enough real world testing. I also think Steve can't have it both ways - there is no problem and "stay tuned" implying a fix. Much has been said about the number having a problem being a minority of the phones sold, but it is often the vocal minority that draws attention to an issue to get it resolved.
I am not ranting, overly upset, or want a refund. I just want it to do what was implied when I bought it - that it will just work. I think Apple will do the right thing and release fixes - sooner rather than later I hope.
I also have the proximity sensor problem and turn on mute or speaker or end the call with my face or ear. And unless I am using an earpiece, I can't press the lock button to lock the screen - unless I want to end the call.
I hope Apple listens and comes out with some fixes for these issues. I personally think they were too secretive and did not do enough real world testing. I also think Steve can't have it both ways - there is no problem and "stay tuned" implying a fix. Much has been said about the number having a problem being a minority of the phones sold, but it is often the vocal minority that draws attention to an issue to get it resolved.
I am not ranting, overly upset, or want a refund. I just want it to do what was implied when I bought it - that it will just work. I think Apple will do the right thing and release fixes - sooner rather than later I hope.
We have no reason to doubt at this point. Email headers were checked, that's good enough unless Apple issue a take down order or statement contradicting this exchange.
I appreciate Jobs' sentiment that they're "working on it," but doesn't that presuppose there is a problem they're working on? I'm an Apple nerd just like the rest of you (presumably), but I'm really confused over this entire issue.
If they're a problem, and there seems to be with a great percentage of the phones, just identify it, apologize, and fix it. No harm done. If anything, Apple would increase their fanbase if they quickly and efficiently identified and elimintated the problem.
If they're a problem, and there seems to be with a great percentage of the phones, just identify it, apologize, and fix it. No harm done. If anything, Apple would increase their fanbase if they quickly and efficiently identified and elimintated the problem.
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I will trade my pristine condition 16gb white 3GS for your iP4 that you are unhappy with. PM me.
I will trade my pristine condition 16gb white 3GS for your iP4 that you are unhappy with. PM me.
Oh you are right - I need to set the DVR for both, knowing SouthPark they could have something as soon as next week
Is there a "signal meter" out there which will actually check a signal without relaying the amount of signal received in a "scale" (bars) format?
I mean, is there a way that someone can check what signal their particular cell provider is putting out at a certain location with some type of numerical representation? In other words, if I am standing in the middle of the street at location "A" - is there a meter or something that I could activate that would say -- "I am receiving a signal of -117 from AT&T's tower at this very spot."
That information could then be compared with Apple's antenna signal, to see just what the iPhone 4's antenna is receiving, and check to see just how much that signal can be interfered with by placing your hand over the case.
This would seem to be a pretty open and shut case, wouldn't it??
I mean, is there a way that someone can check what signal their particular cell provider is putting out at a certain location with some type of numerical representation? In other words, if I am standing in the middle of the street at location "A" - is there a meter or something that I could activate that would say -- "I am receiving a signal of -117 from AT&T's tower at this very spot."
That information could then be compared with Apple's antenna signal, to see just what the iPhone 4's antenna is receiving, and check to see just how much that signal can be interfered with by placing your hand over the case.
This would seem to be a pretty open and shut case, wouldn't it??
Here's a tip for ya, STOP BUYING IPHONE'S AND CHANGE CARRIERS. But then I guess you would have nothing to complain about. Or perhaps you complain about everything so...
One more thing. . .
This is reminiscent of a scene from the book "The Second Coming of Steve Jobs". He had returned to the company which was bleeding money and one area that was losing money (thought not a huge amount) was the warranty support area. Seems they had sold some type of "lifetime support" support and many people had bought them. Steve wanted to cancel them and was told by staff and attorneys they really couldn't and that it would be damaging to their customers (the loyal ones).
Steve's response was "***** the customers.".
He is being a bit more careful in his words but pretty much saying the same thing.
This is reminiscent of a scene from the book "The Second Coming of Steve Jobs". He had returned to the company which was bleeding money and one area that was losing money (thought not a huge amount) was the warranty support area. Seems they had sold some type of "lifetime support" support and many people had bought them. Steve wanted to cancel them and was told by staff and attorneys they really couldn't and that it would be damaging to their customers (the loyal ones).
Steve's response was "***** the customers.".
He is being a bit more careful in his words but pretty much saying the same thing.
So take it back. No one is forcing you to keep it, and there are plenty of other phones out there.
My iP4 is working great so I am getting a kick out of this. I do get some bars to disappear if I cover the black strip, but no dropped calls.
Also I just manage to not cover that part with my hand....it takes NO EFFORT!
What a bunch a weak crybabies we are raising in this country.
Also I just manage to not cover that part with my hand....it takes NO EFFORT!
What a bunch a weak crybabies we are raising in this country.
Exactly the reason I'm starting to hate Steve's attitude.
Unlike him, we don't all have a wad of cash. We spend our hard earned money on a few luxuries which we expect to be just that - a luxury...
He palms it off like its just another failed device and to move on...when you spend £450 quid on a phone you don't just forget about it!
Sorry - I love apple as much as the other 10k+ people reading this thread....but Steve is being a complete ******* about this.
Return your phone, and they'll gladly return your money. Better yet, sell it on Ebay, get more than you paid for it, and buy something that we don't have to hear you whine about.
+4950943850384095 Its already been posted online showing the curve the new iPhone uses and its already been shown that the new iPhone picks up signal in weaker places.
Unfortunately the public is stupid and doesn't read everything, they only want to read what sides with their ideas. I used to sell cell phones and people ALWAYS brought them in claiming there was a signal issue cause Bobby has the same phone they do and when they are at the same place Bobby has 4 bars and they only have 3. I was amazed when I saw people complaining about signal dropping when they touched then antenna. It's like they never knew that happened to cell phones.
Steve is right, its JUST A PHONE. Instead of crying about it return the thing and get one that makes you happy. Problem solved, yet nobody here wants to do that for whatever reason. EVERYONE right now is under the return period so whats the excuse?
Apologists
Putting things in perspective of the grand scheme, it is just a phone.
HOWEVER, it is positioned as a PREMIUM phone by a company who positions themselves as selling PREMIUM products. Premium quality, premium pricing. Hasn't Mr. Jobs himself said on several occasions that they don't know how to make a cheap product that isn't crap? Well, the iPhone 4 may not be crap, but it is a PREMIUM product that many people are finding to have a serious flaw/issue in one of it's most BASIC functions: making a phone call. That wouldn't be acceptable in any phone, let alone a premium product.
People who haven't experienced this issue will find they have a great phone, as it should be. That said, they should not be diminishing the frustration up people who are having problems with their "premium" product. Period.
Putting things in perspective of the grand scheme, it is just a phone.
HOWEVER, it is positioned as a PREMIUM phone by a company who positions themselves as selling PREMIUM products. Premium quality, premium pricing. Hasn't Mr. Jobs himself said on several occasions that they don't know how to make a cheap product that isn't crap? Well, the iPhone 4 may not be crap, but it is a PREMIUM product that many people are finding to have a serious flaw/issue in one of it's most BASIC functions: making a phone call. That wouldn't be acceptable in any phone, let alone a premium product.
People who haven't experienced this issue will find they have a great phone, as it should be. That said, they should not be diminishing the frustration up people who are having problems with their "premium" product. Period.