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I've been with Verizon, Sprint and AT&T. In general, customer service sucks.

If you don't like the representative that you're talking to, ask to speak to their supervisor -- rinse and repeat.

Don't be fooled. Every cellular network comes with areas of shoddy coverage. Some cities are worse than others due to volume, but you can be sure that they're always upgrading to meet capacity. These companies do reinvest in their infrastructure.

To me, the title actually reads as follows:
Survey Claims 26% of AT&T iPhone Hipsters Have Never Experienced Verizon
 
I've been with Verizon, Sprint and AT&T. In general, customer service sucks.

If you don't like the representative that you're talking to, ask to speak to their supervisor -- rinse and repeat.

Don't be fooled. Every cellular network comes with areas of shoddy coverage. Some cities are worse than others due to volume, but you can be sure that they're always upgrading to meet capacity. These companies do reinvest in their infrastructure.

To me, the title actually reads as follows:
Survey Claims 26% of AT&T iPhone Hipsters Have Never Experienced Verizon

True! How did we end up with the worst cellular providers in the world. Ok, maybe after North Korea.
 
Also -- if coverage is bad in your area, switch!

Providers don't charge termination fees when faulty service is involved, you just have to make your case. If you're experiencing dropped calls regularly, let it be known.
 
Lack of Concurrent Voice/Data will keep me away from Verizon

I use my iphone 4 for business and personal reasons. For business, I use a few Web Conferencing Apps (AT&T Connect and Cisco Webex). Both are excellent for joining conference calls and for sharing presentations at the same time. I've slam dunked many deals this way. However, both Apps require concurrent voice/data access.

It's also nice talking to customers (and the wife) on the phone and at the same time receiving/sending/reviewing emails from them.

This would not be possible with Verizon.
 
For those of you who think your connection is going to get "26% better", think again.

I think maybe aside from places like San Francisco and New York, most of you are getting low signals because of lack of coverage and not because of traffic.
 
Coincidence?

Strange how the dropped call rate for AT&T shot up when the iPhone 4 came out....and then when the bumpers became easily available, the dropped call rate came back down.

Oh, it's not Apple's fault. :)

verizon_vs_att_dropped.gif
 
Strange how the dropped call rate for AT&T shot up when the iPhone 4 came out....and then when the bumpers became easily available, the dropped call rate came back down.

Oh, it's not Apple's fault. :)

verizon_vs_att_dropped.gif

Interesting how the two seem related.

But I'm sure it's just a coincidence.
 
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How many times your iPhone hangs your call and you force the end of call - those calls are not 'dropped calls' per AT&T.

I believe percentage of dropped calls is much higher than reported.
 
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I find it interesting that so many complain about AT&T's spotty coverage. Did no one bother do any research on coverage in their area?

Granted, people move and new subscribers get added, but most of these people decided to get and iPhone. "Damn the details, I want an iPhone! What? How dare you not have perfect coverage out in BFE?!?"
 
wow that's a lot of people (26%)
I for one don't care about both carriers. What will make my mind will be the family price plans. Whoever gives me the best deal will get my business.
I have to say the Verizon allowing to use your iphone as hotspot is very tempting.
 
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Wow, I've heard about how bad AT&T is, but never would have thought that customer satisfaction is THAT low!!

I'm glad I live in the UK and haven't had to deal with AT&T. :)

I have to bear with Vodafone :(
 
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Fraaaa said:
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Wow, I've heard about how bad AT&T is, but never would have thought that customer satisfaction is THAT low!!

I'm glad I live in the UK and haven't had to deal with AT&T. :)

I have to bear with Vodafone :(

They have always been excellent f
 
You obviously don't have a clue about wireless technology, because CDMA is far superior as far as voice quality and security goes. Any hacker wannabe can listen to your GSM calls because the security is so poor.

Both technologies have their strong points and weak points...

GSM based technology is more standard worldwide but CDMA (particularly Verizon) seems to have a good handle on widespread 3G coverage.

Everyone will vote for themselves and his or her specific needs in a wireless phone.
 
For those of you who think your connection is going to get "26% better", think again.

I think maybe aside from places like San Francisco and New York, most of you are getting low signals because of lack of coverage and not because of traffic.

My coverage has been far better in Raleigh than it was in San Antonio. I am not sure why that is but it is a fact.
 
Polls and poll questioning are all bias especially if they are trying to get the resuls they want.

I wonder if 26% of ATT iphone customers would switch if the question were worded this way:

Would you swich to a Verizon iPhone if you had to incur a $325 ETF (-$10/month) Early Termination Fee X an average of 4 family lines?

So would you switch to a Verizon iPhone if you had to pay roughly over $1200 in ETF fees?

I wonder how the response would be. I'm sure it wouldn't be 26%.

Money talks and I think the stats show 84% of ATT iPhone users are at least 12 months or longer remaining in one of their phone lines.

Personally I have been very satisfied with my Cingular/ATT service over the past 7 years.

But to each their own. Whatever service works for you. Sprint may be better for some. Verizon works for some people. Some people are happy with Tmobile USA.

One thing for sure. Verizon ain't going to be any cheaper than ATT. That's for sure.
 
Excellent news all around.
Verizon picks up new subscribers.
Bandwidth is freed up for the many new Android phones AT&T is adding since Apple eases up on the control they exert, as it is now split between two carriers.

Everyone benefits.
Proving once again that sometimes others besides Apple do benefit.

Competition is a good thing. While ATT may lose some users initially, they will have to find a way to keep there iPhone base from leaving. Till Verizon finds a way to allow for voice calls and data at the same time on the iPhone - ATT may come out a head there. And we still have to see what the data plans end up looking like for Verizon.

Sure lots has been said about the wifi hotspot function - but at what cost? Also how will unlimited data be defined by Verizon? And ATT still seems to have the market on rollover minutes - one of the reasons I still stay with them.

I suspect that by middle to late this year we might just see those that jump ship from ATT to Verizon come back to ATT.

Alos will be fun to see how Apple spins the iPhone now that it will be on a CDMA network. The joy of the iPhone has been being able to talk and chew data at the same time.

In our lab, the people with Verizon can make/receive calls with no issue. However, us chumps with ATT have one bar and have to stand by a window (or go outside) to do the same thing.

LOL... reminds me of this past summer with a group of friends on an outing to Kings Dominion. We stopped for dinner in Fredericksburg at a Shoneys (don't eat there!). Our Verizon friends had 1 to no bars - but us ATT/iPhone users had 5 bars! Was a priceless moment!

AT&T is either great or horrible. There's really not much in-between. At home, I get five bars and 6 Mbps. My calls never drop. But at work, I get one or two pretty marginal bars and nearly every call drops. The data clocks in at less than 1 Mbps.

Verizon is more consistent. Never exceptionally good, but good enough to make a call just about anywhere. And their data network tops out a lot lower than AT&T's.

For most people, coverage is more important than speed, so I imagine AT&T losing iPhone exclusivity is going to hurt them quite a bit. Let's hope this makes AT&T get competitive and work on their network.

Like your speeds; but here at 7PM or so I am just a 1Mbps for both :(

I love it when people keep throwing the Voice/Date card around but you forget one thing.. Every time you use both Voice and Date you using more power and that means your battery do not last as long as if you use one at a time.. I care more about reserve my battery then using both Voice/Date..

Not a heavy user of doing both at the same time; but there is a reason a keep a mains/car charger handy with me....

I have a crappy, dying 3G (not even a 3Gs) and I'd like to upgrade to a 4. My contract has expired, so I could switch. My unlimited data plan and simultaneous voice/data compels me to stay with ATT, even though I don't really love the service.

What I want is a break from the $199 so I can renew my contract and get an iPhone 4. The discounts on ATT's site are all for new subscribers, nothing for renewing subscribers. They still have to pay $199 for the phone. :mad:

Doubt that you will see much on that end. The best one can hope for there is asking for some sort of concession on services. That is the route that I will be trying with my better half. He wants an iPhone, so we were/are planning in doing a family plan together. He is on a pay as you go with Verizon right now.

Just happy that I made him wait till this week at least. LOL Now we have to wait till February 3 or 10 to see what Verizon has up their sleeves for voice and data plans. My thinking is that MAYBE just MAYBE we can get something like early nights and weekends, or free tethering, or since we found out I am eligible for an upgrade in January 2012 from my iPhone 4 - see if we can get a cheap phone for now and let him have my iPhone 4 when I upgrade to the iPhone 5 next year... so many options to try and see if they work.
 
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