Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I was generally happy with AT&T when I had it at work. It would occasionally drop calls (mainly in my basement) but the voice quality was decent.

I now have Verizon and while this does not drop calls it just drops it voice all the time. Voice is garbled a lot of the time and I think it stinks. I'm hating Verizon in our area..
 
ITT people think others should base their location on cell service. :rolleyes:

First off, I have no idea what an "ITT people" is.

Second, I didn't say you should base your location on cell service. I said, if you live in a large, congested city, you probably should expect it. It's like griping that there's too much noise or traffic. It comes with the territory.


AT&T Ranked Last in Consumer Reports’ Best Cellphone Service Survey
http://digitaldaily.allthingsd.com/...sumer-reports-best-cell-phone-service-survey/

Didn't know we had a graduate from the Rush Limbaugh School of Statistical Analysis amongst us.

Look at the ratings. They're neck-and-neck and all of them pretty low across the board.

That means, AT&T is pretty much the same as the others. The real headline from those stats is that all U.S. phone service providers suck, more or less, equally.

But trying to use some outdated info to prove that AT&T is horrible by comparison is just laughable. What next, you're going to use it to dream up some bizarro conspiracy theories?

Face it, it's two corrupt companies (AT&T and Apple) covering for each other's shorfalls. Just because they continue to make sweetheart deals ($$$$$) w/ one another at the expense of the consumer. :rolleyes:

Ah, spoke too soon.
 
I was previously with Verizon and loved it, but switched to AT&T when the iPhone 3G came out. I was very disappointed with the coverage over the last 2 years in the Houston area. Service and pricing were good but I would drop a lot of calls and was very vocal about it. In the last few months I have noticed a huge change in service and very few dropped calls. The iPhone 4 sealed the deal, and since launch I have not dropped a single call. Both AT&T and Apple have stepped up to the plate and I now have nothing to complain about whatsoever.

I've also found the iPhone 4's reception to provide signal in areas which had been previously 'dead zones.' Better reception overall.

Never understood the AT&T hatred and have long suspected the apparent widespread dislike was yet another case of a vocal minority on the Internet drowning out the rest of us. In my area, AT&T's service is fantastic and the coverage and dropped call rate is no better or worse than Verizon or T-Mobile (both of which I've used previously.)

As an added bonus, their customer service is great. My wife is on Verizon and complains of excessively long hold times for customer service. I'm usually talking to someone at AT&T within 1-2 minutes of calling.

I've also had excellent customer service with AT&T and great 3G coverage in the Tri-State area.

Verizon's policies and customer service are horrid, by an comparison. If Verizon winds up carrying the iPhone, I'll be staying with AT&T.

What's a New York minute? :confused:

~ 5 seconds, north of Wall Street.

AT&T has a big dead spot in the middle of Houston (Hermann Park area) where I always drop calls when I'm riding the light rail home. Sometimes I get "no service" other times I just lose my data connection (no 3G or EDGE) for a while. I don't expect "no service" unless I'm out in the country. No provider I've been on has had a dead spot 2 miles from downtown in a major city before.

I used to be with T-Mobile and never dropped a call or found dead spots before switching to AT&T.

Have you tried using the AT&T app 'Mark the Spot?'

I've used it in an AT&T 'dead area' in PA, and a month later, it was no longer a 'dead area.'

AT&T seems serious in its continued efforts to improve service.
 
Finland Total Area : 130, 596 sq mi
United States total area : 3,794,101 sq mi

hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Funny that the argument with the size of landmass always popup, when someone point out that the US has poorer cellservice then most underdeveloped countries.

Facts is that in most other developed countries around the world you very rarely drop any call - event in large metro areas with high population density. Heck - in my home country you don't even drop a call on a boat 35 km from land.

And then someone ignorant says: "Its because there are so many iPhones in the US - there are no iPhones in other countries".
I'm so sick and tired of hearing that argument... Facts is that most european countries has a lot more smartphones and USB modems on the networks compared to the US. The total amount of GB transferred over the cellular networks in europe are much much higher due to the much broader use of wireless USB modems and better tarif-plans.

The quality of cellular networks have gotten better in the US in resent years but it is still lacking.

Try counting the number of celltowers in your homecity and lets do a little math. I my home country the is on average one celltower on any given cellular network per 3000 people. In my home town of 36.000 citizens we have 5 carriers (4x GSM/WCDMA and one CDMA) which have 54 celltowers at 25 different locations. A whole lot of celltowers... which equals good reception and no dropped calls.
 
Not to sound unsympathetic, but it cracks me up when people in New York or SF or LA complain about their cell network. Well, boo hoo. You chose to live in a big, congested city. That's your choice. That's why I'm happy with my mid-sized city and my 10-minute commute to work and the non-stressed cell phone networks and my city not requiring 3 years' worth of red tape to get through to build new towers. It's like complaining about traffic. What exactly do you expect? It comes with the territory.




Uh-huh. Sure it is. ;)

And it will be my choice when I drop AT&T (and likely the iPhone) due to the messed up connectivity in the NY financial district. Not that I will be happy about it. Like I said before, things work just fine across the river (in NJ where I live).
 
AT&T Satisfaction

I have found AT&T to be an excellent cellular telephone carrier when you take all factors under consideration . . . coverage, dropped calls, customer services and charges. I would imagine that any cellular network that introduced the iPhone into their lineup would have had the same level - if not more - of trouble handling the phenomenal assault on their network capacity, delivery and services.
 
List the phones that don't have their signal reduced or influenced by the positioning of the person holding the phone.

It's not THAT the signal is reduced, it is HOW MUCH the signal is reduced. More relevant than Death Grip is if the data stream actually stops if a single finger is on the "trigger". Can't find it right now, but there is a video where iPhone4 is used for tethering and a gentle touch at the death spot kills the transmission completely.

Staring at the bars only is SOOO early July!!

Funny that the argument with the size of landmass always popup, when someone point out that the US has poorer cellservice then most underdeveloped countries.

Ha! Underdeveloped... I guess you don't know much about Finland.
 
It's not THAT the signal is reduced, it is HOW MUCH the signal is reduced. More relevant than Death Grip is if the data stream actually stops if a single finger is on the "trigger". Can't find it right now, but there is a video where iPhone4 is used for tethering and a gentle touch at the death spot kills the transmission completely.

Staring at the bars only is SOOO early July!!



Ha! Underdeveloped... I guess you don't know much about Finland.

It’s not how MUCH the signal is reduced—that varies from place to place and even moment to moment. It’s how MUCH the signal is reduced multiplied by how OFTEN, and WHERE, and how much the reduction VARIES over time and place, and for HOW MANY people, and how WELL the phone is able to perform once the signal has not vanished but gotten very low (the iPhone 4 does great in that last regard).

One video or 10 videos don’t answer all those factors. Neither does a good old ad-boosting media tempest.
 
Which makes it really clear again that the nerdosphere isn't relevant. There is no such thing as an opinion leadership by tech blogs. People don't give a s**t what nerds think.
 
hmph

I agree with the halo effect thought at the end of this post. I've heard so much garbage about at&t's service. I've been holding off on getting an iphone because I hear its soo bad.

iphone skins
 
Not hard to understand at all. If you assume that the majority of AT&T customers live in areas where AT&T coverage is from good to excellent, then it would stand to reason that those people would be happy with the service. Most of the people who are the vocal about their displeasure with AT&T live in bad coverage areas, but they buy the iPhone anyway. I would say around 3/4 of customers would be happy, and that is just about what the survey showed.
 
140054-att_iphone_customer.jpg

aww cute. fanboys exchanging numbers.
 
I must say, AT&T is pretty good where I live. I can't remember the last time I had a dropped call and the 3G service is fast. Upload speeds are even better than my home service. So I'm very happy with AT&T. But I don't live in the biggest media center in the world, NY, where apparently the service is poor. Hmnn, I wonder if that has anything to do with the perception the general public receives (regardless of location).
 
I just want the iPhone on verizon. Verizon doesn't have the best signal out here. If I walk into my room while I'm on the phone I drop the call. So verizon has it's faults too.
 
Switched over from Verizon in 2007, never had a second thought of going back.

Maybe it's because I live in the lower Hudson Valley/New York Metro area, so everywhere I normally go has good AT&T coverage.

EDIT: And I did a bandwidth test comparison with my friend's Droid X, in the same location, and my AT&T 3G speed **** all over his. It was a huge difference. (Both phones had full bars)
 
I love AT&T, 2 + years as an iPhone user and I've never dropped a call. And the internet is very fast.
 
AT&T Is Horrible In Los Angeles

I live in the greater LA area, and AT&T is HORRIBLE. I drop at least 5 calls a day, many more when I am using my iPhone heavily. Despite my eligibility, I refuse to upgrade to a new iPhone because of AT&T. I am a dedicated iPhone user, but HATE AT&T. It is unbelievable to me that others find their service acceptable, because out here, the service is well-known as being a total joke... :mad:
 
I switched from Verizon to AT&T; I am almost completely satisfied.

My only complaint so far is that the EDGE speed near my house is not fast enough, and this town is not slated to get 3G- this year.

Verizon has the same data coverage here- so I wouldn't be any better off had I stayed.

It is a non-issue, though. ;)
 
Lies,

If an AT&T survey would've been ordered from Verizon, I'm pretty sure the results would be quite different. There is a phrase in Finland that would translate to something like: "There is a lie, a giant lie, and then statistics."

Ever wonder about the origin of that phrase?

It was apparently created in English by Mr. Charles Wentworth Dilke, and later popularized by Mark Twain (as 'lies, damned lies, and statistics'). I wonder who popularized the Finnish version, and when?

-fred
 
I live in the greater LA area, and AT&T is HORRIBLE. I drop at least 5 calls a day, many more when I am using my iPhone heavily. Despite my eligibility, I refuse to upgrade to a new iPhone because of AT&T. I am a dedicated iPhone user, but HATE AT&T. It is unbelievable to me that others find their service acceptable, because out here, the service is well-known as being a total joke... :mad:

and your still with AT&T why again? :confused: If it's THAT BAD, switch. Seriously.
 
I didn’t say it was equal, I said it was a much more fair comparison than Verizon’s deceptive comparison of their own 3G to AT&T’s. It’s apples and oranges (no puns).

Can Verizon now do voice and data at the same time nationwide, like AT&T can? What speeds does it average nationwide? Everything I’ve read suggests performance that does NOT stack up to AT&T 3G. Here’s one recent source. If this is “garbage,” or old information, I will be delighted to know the real facts. Please provide them :)

I have zero loyalty to AT&T and would consider Verizon if/when their service and price can compete. But right now AT&T is providing me with excellent 3G voice+data (at the same time!) coverage, and I see no viable alternatives.

So your argument is that since Verizon does not allow simultaneous voice and data transmission, they do not have a 3G network? I'm sorry, but you're incorrect. Sure, there may be some disadvantages to Verizon 3G vs. AT&T 3G, but Verizon most certainty uses a 3G technology.

P.S.- Using a rumor as a "source" will not get you far in arguments.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.