My iPod and iPad Nudes arrived today. The black ipod case is perfect. The clear iPad case has that slightly ugly markings on the top. Looks a little warped at the top too. Quite annoyed about that. Just noticed that it is also heavily scratched on the back!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
switcheasy nude
- Thread starter V4705
- Start date
- Sort by reaction score
Last week after I got my nude I emailed them about the blemish or cut on the top of the case and provided pictures. Today I received my replacement and it was a brand new retail box with everything included!
When I had a similar situation with my SE Colors for my iPod Touch, they just sent the case itself.
This is like getting 2 cases for the price of 1, great company!
When I had a similar situation with my SE Colors for my iPod Touch, they just sent the case itself. This is like getting 2 cases for the price of 1, great company!
well, I'm not impressed. I'm not looking to get 2 for the price of 1. I simply want 1... in new, unblemished condition. Based on reports to this thread, I shouldn't be too hopeful that the one I have in-transit will be defect-free.Last week after I got my nude I emailed them about the blemish or cut on the top of the case and provided pictures. Today I received my replacement and it was a brand new retail box with everything included!
This is like getting 2 cases for the price of 1, great company!
If you're not satisfied with it, they'll take care of it. They're a really good company.
I have already recieved my NUDE, but not got my iPad yet, so I sent Switcheasy a quick email:
"I have the 3G iPad on order. It has come to my attention that the NUDE I have purchased is for a WiFi iPad, and not the 3G, and that you are currently testing a 3G NUDE case. I have been reading stories of the case making squeeking noises when fitted to the 3G iPad and that the fit isn\'t as good.
I would hate to have a bad experience with your case, as I really like the design, and have read some good reviews of both the product and your company.
Could you please advise me what I should do to rectify the problem."
Reply:
Hi Neil,
Your new SwitchEasy NUDE iPad case is on it's way and should be arriving any day now. In regards to the squeeking sound I can assure you the NUDE case you have ordered won't have any problems fitting your iPad 3G. You have my contact details now so if you have any further questions don't hesitate to ask.
http://www.apple.com/ipad/specs/
[FONT=arial, sans-serif]Regards,
Robert Martin
switcheasy europe
[/FONT]
I'll wait and see how my iPad fits it, then email them again if it's not good.
"I have the 3G iPad on order. It has come to my attention that the NUDE I have purchased is for a WiFi iPad, and not the 3G, and that you are currently testing a 3G NUDE case. I have been reading stories of the case making squeeking noises when fitted to the 3G iPad and that the fit isn\'t as good.
I would hate to have a bad experience with your case, as I really like the design, and have read some good reviews of both the product and your company.
Could you please advise me what I should do to rectify the problem."
Reply:
Hi Neil,
Your new SwitchEasy NUDE iPad case is on it's way and should be arriving any day now. In regards to the squeeking sound I can assure you the NUDE case you have ordered won't have any problems fitting your iPad 3G. You have my contact details now so if you have any further questions don't hesitate to ask.
http://www.apple.com/ipad/specs/
[FONT=arial, sans-serif]Regards,
Robert Martin
switcheasy europe
[/FONT]
I'll wait and see how my iPad fits it, then email them again if it's not good.
I’ve had this case for almost a week now. It’s nice, but not perfect. The fit on the top of the case is a little loose. The wiggle room is noticeable when you hold the iPad in landscape. It bothers me a little, but I still prefer this case to the Apple case.
One thing that really bothers me is that the opening for the dock connector is not large enough to accommodate the iPad VGA connector. The connector does not plug in completely when the case is on, and will fail to be detected by the iPad. I have to either remove the case, or wiggle the VGA connector. I guess I could solve this problem with a file or Dremel tool, but that’s not ideal.
One thing that really bothers me is that the opening for the dock connector is not large enough to accommodate the iPad VGA connector. The connector does not plug in completely when the case is on, and will fail to be detected by the iPad. I have to either remove the case, or wiggle the VGA connector. I guess I could solve this problem with a file or Dremel tool, but that’s not ideal.
I didn't think mine was sticky enough. It wouldn't completely stick around the edges. I bought one from Powersupport and it's so much better.
My clear Switcheasy Nude works great... it does have some minor blemishes probably due to manufacturing, but nothing to get too worried about. It has a great tactile feel to it. The accessories are a nice bonus, but I am not a fan of screen protectors.
My Nude was a replacement for an Apple Case, which just collects too much darn dust/moisture.
I am also using a Griffin A-Fram stand for use around the house, and an Incase Sleeve when traveling.
My Nude was a replacement for an Apple Case, which just collects too much darn dust/moisture.
I am also using a Griffin A-Fram stand for use around the house, and an Incase Sleeve when traveling.
Ultraclear still out of stock at the international store
I know... its annoying because the US store was out of stock of all the colours, now all of theirs are back in stock but the clear in the international store is still out of stock. Arg.
Yeah I thought the same thing and sent them an email to see if they could just send it via the cheapest USPS option but I was told they weren't able to.
Geez thats a shame
Sounds like you are the odd one out in terms of customer service so far
Ultraclear still out of stock at the international store
I have the Clear and Orange Nude and I prefer the Orange. I'm looking to sell the Clear one. I'll be willing to ship international. The Clear is basically brand new. I'll sell it for $37 shipped! Hit me up on Twitter and let me know if either of you might be interested.
Received my black Nude case a couple days ago, other than a couple minor cosmetic flaws I am generally pleased with the fit/appearance.
The problem I have with the case is that although it will still fit in my apple dock, that 1mm seems to prevent enough contact for charging.
Anybody with the nude case and apple dock able to achieve charging?
The problem I have with the case is that although it will still fit in my apple dock, that 1mm seems to prevent enough contact for charging.
Anybody with the nude case and apple dock able to achieve charging?
jedolley said:Last week after I got my nude I emailed them about the blemish or cut on the top of the case and provided pictures. Today I received my replacement and it was a brand new retail box with everything included!
This is like getting 2 cases for the price of 1, great company!
They did the exact same thing for me, great company indeed.
I don't understand that. Why is it so great that the company has difficulty shipping a defect-free product? Look at all the reports in this thread of damaged or defective products being shipped. Quality control appears to be non-existent. If they're charging $30 for this thing and can easily ship out a 2nd one, then they are making an insane profit or they're losing money.
How about charging $15 for the thing and making sure each one is defect-free? How about that? I don't want 2 for $30.
+1 couldn't have said it any better.
the company did stand behind the product, but freely giving out so many replacements creates a an image that the product is cheap and replaceable. it may actually hurt the image of this product.
i was sent a tracking # for my replacement that was never sent. i waited several days for the tracking # to update. it never did and only showed that it was electronically notified (they created the shipping label, but never shipped).
I emailed Zoltan and asked if there was some problem.
Lexi emailed me back and stated that I was on the waiting list for a 3G style case (I have a wifi iPad). I explained that Ihave a wifi unit and could she let me know if they intend to honor the agreement Zoltan worked out with me.
Lexi replied that there are now 2 tracking #s for my replacement and when i receive the 2nd replacement to mark it as return to sender.
i checked both tracking #s and the first one she gave me is still showing as never being received by the post office. But the 2nd new tracking # was received and on the way.
I really felt that they dropped the ball then made up the whole we sent you 2 replacements when in fact the first one never was shipped. They seem to not be handling this very well.
I'm not looking for 2 for 1, i just want 1 working case and have no problem paying $30 for a case that just works.
If and when the replacement comes and if the fit is better, I will send back the original case as I do not want a freebie. Just what I paid for. I thought was the original plan.
I objected to them agreeing to one thing, not following thru with it because of their inability to properly identify the type of iPad I own (after several emails stating that I own a wifi version). They sent me the same emails as everyone else got and tried to use a blanket approach when they really need to focus on what each customer needs.
instead of rushing a product to market to cash in on early sales, why not make sure that the product is right to begin with? they admitted that there was a problem.
by doing it the way they did only hurt the companies image and profit.
the time wasted on emails back and forth with could have been used on making sure the product was right, not sending out blanket emails that didn't apply to everyone (wifi users)
I have not used it because I already have a Power Support Anti-Glare Overlay already. But from what I can see, it is a clear overlay and it looks like it's a perfect cut to the iPad screen.