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T-Mobile Automatically Moving Legacy Plan Customers to New Plans
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If you don't mind, could you elaborate a bit on the switchover / porting process to US Mobile? My AT&T is $220 for 4 lines and US Mobile would more than halve that, and I'd probably switch to Warp (Verizon) from AT&T (I have both SIMS in my iPhone and generally find Verizon data is way faster than AT&T). The Verizon SIM I have is a work SIM, not personal.
I asked Mint Mobile for my account info and port out pin, and was rolling on US Mobile within 15 minutes.
I didn’t have to deal with phone payments or whatever since I buy my phones directly from the manufacturer.
You are quite generous with your comments about Legere. I personally don't understand he created a false sense of being driven by the customer to create a bigger customer base so they could merge with Sprint he was driven by greed under the veil of caring about the customer. That guy was a scum bag through and through. Not to mention all those yo you mentioned were under his wing and likely took paths he advised.
But you have to actually port your number for the trial -- I checked into that thinking I could get a random trial number for 30 days but nope!
When I switched a few lines, I took one of their numbers for the trial, then canceled and ported my number on a new line once I was sure.
Weird phrasing. Upgraded. Like everyone in media just gobbles up and regurgitates what the corporations tell them to say. What is the upgrade part? Paying more? I agree with the other poster this sounds like a class action waiting to happen. Same story every time. Promise the sky to get the merger then pull the rug on the customer. Yes I got the text.
Some T-Mobile customers with legacy phone plans are being upgraded to newer T-Mobile plans automatically, reports CNET. The company has been sending out notifications to customers with older plans, letting them know that they're going to be transferred to a current plan.
Customers being pushed to a new plan could get an automatic bill increase. The carrier plans to move customers to comparable modern plans. T-Mobile options include Essentials, Essentials Saver, Experience More, and Experience Beyond. Prices for a single line start at $50 per month.
T-Mobile marketing lead Allan Samson said the majority of customers being automatically upgraded will pay below what the plan sells for, and won't have the same pricing that a plan would cost a new customer. The average increase will be around $4 per line per month, with some pricing going up $6.
Employees were told T-Mobile is transitioning customers to modern plans to get rid of over 1,100 legacy billing codes, and were warned to expect increased customer contact volume in the coming weeks.
T-Mobile declined to tell CNET which plans are being retired, but some date back 15 years. The company has run through a lot of plans over the last decade and a half, plus Sprint users on legacy plans were folded into T-Mobile after the 2020 merger.
Thousands of customers are affected, and will be receiving alerts from T-Mobile. Plans will change during the next billing cycle. Customers unhappy with T-Mobile's decision can pick a different T-Mobile plan or switch carriers.
Article Link: T-Mobile Automatically Moving Legacy Plan Customers to New Plans
There's no catch that I've seen. I've chatted with them extensively as I was looking to move from AT&T and it seems like a great way to save.
I was paying $50 for my mom's line on T-Mobile. Moved her to US Mobile (unlimted talk/text + 2 GB of data) for 10 bucks / month. She has only needed more data once.
Well a physical SIM would have to be shipped to you. eSIM can be downloaded.
turbineseaplane
macrumors Penryn
There's really no catch. This is just how the carriers get more out of their infrastructure build out.
Honestly, nobody who actually cares about costs should be with any direct carrier plan.
All of the 1st party plans are basically a hose job.
I know, some people like to get their phones that way, but I think folks should buy their phones and not be beholden to carriers and contracts.
You can get the verizon and at&t SIMS on amazon overnight (at least in my area).
One thing about US Mobile is you have to prepay a year to get the cheapest rates. With 4 lines, that's a hefty outlay.
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turbineseaplane
macrumors Penryn
I personally would never do that.
You never know with MVNO's, even this one.
Pay more for monthly & flexibility.
This one?
Prepaid SIM Card by US Mobile - Flexible Plans from $4/mo.
Looking for the freedom to build your own cell phone plan? US Mobile has exactly what you need. With our Starter Kit, you can bring your own phone and either keep your number or pick a new one. Our no-contract plans give you the flexibility to change or cancel anytime. Plus, our low-cost Unlimite...
a.co
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I’m paying monthly, $35 for unlimited premium on Dark Star (AT&T)
The same caveat applies to all MVNOs: you’ll show up as “Wireless Caller” instead of your name on people’s caller ID. And the various spam call stoppers only work on the actual carriers.
turbineseaplane
macrumors Penryn
This one?
Prepaid SIM Card by US Mobile - Flexible Plans from $4/mo.
Looking for the freedom to build your own cell phone plan? US Mobile has exactly what you need. With our Starter Kit, you can bring your own phone and either keep your number or pick a new one. Our no-contract plans give you the flexibility to change or cancel anytime. Plus, our low-cost Unlimite...a.co
Yes
Have bought and used that exact listing before myself.
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That's it. I have a couple phones and have used those. You can even switch them online on your own.This one?
Prepaid SIM Card by US Mobile - Flexible Plans from $4/mo.
Looking for the freedom to build your own cell phone plan? US Mobile has exactly what you need. With our Starter Kit, you can bring your own phone and either keep your number or pick a new one. Our no-contract plans give you the flexibility to change or cancel anytime. Plus, our low-cost Unlimite...a.co
As an Amazon Associate, MacRumors earns a commission from qualifying purchases made through links in this post.
Monthly is $44/mo for Premium. That's $176 per month for 4 lines, plus I'd have to pay for HBO Max ($20) that I get for free from AT&T. So now I'm at $196 which is pretty darn close to the $220 I pay with AT&T to just keep things as-is.
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WannaGoMac
macrumors 68030
Wow, two big negatives. I am surprised, callerID really doesnt work properly??
I received my text from T-Mobile at 11:42am Eastern Time (U.S) today. Five hours later, I walked out of a Verizon store, having switched my wife and myself to VZW’s new Simplicity plan. And I saved $30 a month. The truth is, gaps in cell coverage from T-Mobile near my home (in a Central New Jersey suburb, not out in the sticks) have had me on the fence about switching for a number of months. Today’s move by TMO just made up my mind.
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CarlJ
Contributor
There are two possible catches: (1) MVNO / prepaid plans can have a lower service priority than the carrier's "premium" postpaid plans, meaning possibly less reliable or fast service in congested areas, and (2) some MVNOs can have have spotty support departments compared to the big carriers. I can't say if/how either of these applies to US Mobile.
Years ago, I switched from Verizon to Mint, and the service is just as good for me, and way cheaper. I started, IIRC, with a 10gb plan, which they have subsequently upgraded (without raising rates) to 12gb, then 15gb, and now 17gb. I still use only like 5-8gb/mo. US Mobile sounds good, but not enough better to make me switch at this point.
Yr Blues
macrumors 68040
turbineseaplane
macrumors Penryn
Shoot. Sorry to hear that.
It certainly matters what the specifics are that one chooses for their plan & options and other benefits they are getting on other plans/providers.