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My phone order was cancel. I went to a tmobile store and made a order at 9.49 eastern, says order is processing ups ground no shipping date as of 12.13 am 9/13/14
 
I finally got my text and order confirmation email but when I check my order number on the website it says "We are sorry, our systems are not currently available. Please, wait a few minutes and try again. Anyone seeing this?
 
I finally got my text and order confirmation email but when I check my order number on the website it says "We are sorry, our systems are not currently available. Please, wait a few minutes and try again. Anyone seeing this?

That's normal. It will update in a few hours
 
This is EXACTLY what happened to me. The website says "failure" after I hit "submit", but the order actually went through and shows 09/20 as delivery date. Ordered at 1:17 pm CT.

But I have no luck JUMPing my gf's line so far. stuck at the payment submission page forever.

Did you get to the page to electronically sign your EIP? If not, it might not be ordered.

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I was able to do a jump online. I signed my EIP electronically and did expedited shipping. Now it shows estimated delivery of 9/14. Ha ah that's funny Tmo.
 
Best way to know is if your card gets charged. Last time I order the 5 from sprint my shipping info was available until the morning of the release date which I did get the phone the same day
 
Best way to know is if your card gets charged. Last time I order the 5 from sprint my shipping info was available until the morning of the release date which I did get the phone the same day

They only charged my card 1.00
 
I was able to order about two hours ago, a rep called me and ordered for me. I got a Space Grey 6 with 64GB. No delivery date on my order status page unfortunately

Same here. The rep did the order for me and after i signed the EIP I received a confirmation but no estimated ship date. I guess we'll just get it when we get it. Now I know 2 years from now to order through Apple and pickup in store instead.
 
I just made my preorder on the Iphone 6 64Gb Space Gray through the Tmobile website using my JUMP upgrade. My estimated delivery is 9/22 hope its true(I pick the 3 day for 14.99 shipping option).
 
What a ordeal today!

Looks like JUMP is getting priority! That's a good sign, especially all the trouble JUMP customers had.

Placed an order at around 10pm, and it's showing a decent delivery date.
 
Quick question, after I port my number from AT&T to T-Mobile, does that automatically cancel my account with AT&T, or do I have to also call them to cancel?
 
I placed my order around 12:30AM this morning under a business account. It doesn't show any delivery date all it says is backordered does anyone else's look like that?
I also signed the EIP online as well.
It's weird not sure if it's because I have a business account?
 

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order went in at 4:20am. Calling the number above says expected delivery is 9/18.

iPhone 6+ Gold
iPhone 6+ Silver

New line of service.
 
so i ordered mine at 4:30am PDT on the 12th...my order status just says "Order Placed"...i think i'm near the "front" of the queue...hopefully mine arrive on the 19th...
 
I'm moving to T-Mobile from AT&T. I preordered my iPhone 6+ and paid full price at Apple.com. It says I'll get it the first week of Oct. which is fine because my contract ends Oct. 1st. Next we are going to be making a line on the 19th for the rest of my family to get it at Apple. Can they make a new T-Mobile plan at the store? Or should I start one at T-Mobile first before the 19th? Does anyone know if you also have to pay full price of the phone if you buy it at the store? Thanks!

We have family plan of 4 and we are all moving. It has to be done one by one because the contracts end at different times.
 
I'm moving to T-Mobile from AT&T. I preordered my iPhone 6+ and paid full price at Apple.com. It says I'll get it the first week of Oct. which is fine because my contract ends Oct. 1st. Next we are going to be making a line on the 19th for the rest of my family to get it at Apple. Can they make a new T-Mobile plan at the store? Or should I start one at T-Mobile first before the 19th? Does anyone know if you also have to pay full price of the phone if you buy it at the store? Thanks!

We have family plan of 4 and we are all moving. It has to be done one by one because the contracts end at different times.

if you want to buy the tmobile (basically, the unlocked phone) one, you will have to pay full price. the only way to get the installment plan is to do it through tmobile.
 
Has anyone preordered from T-Mobile before? I've spoken to two service reps about delivery dates. One mentions that the iPhone won't be shipped until the 19th and I was curious if this is really the case? I ordered mine on 9/12 at about 7:30am over the phone and she told me i'd receive on the 19th with the standard delivery.

Does T-Mobile ship ahead of time or will it be shipped on the 19th? My order has no delivery date but mentions it is pending shipping.
 
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